Welcome to the first module of Metrics that Matter: Improving Product Outcomes! This course is designed to show you how to effectively use data to support agile ways of working. Throughout this learning experience, you will engage with a variety of content, including concise explanations, insightful video discussions with our experts, practical readings, interactive exercises to solidify your understanding, and knowledge checks to assess your progress. This course was created with expertise from Ilja Preuß, CSAT®, and Ram Srinivasan, CST®. The review team included Sekhar Burra, CST®, and Allan McPike, CSAT®.

Welcome to Module 2: Using Metrics in an Agile Way! In this module, we'll discover the core principles that guide the effective use of metrics when working in an agile way. Our primary learning objective is to understand the key reasons behind using metrics in a way that supports agile values, principles and practices. We'll explore how a shift in mindset transforms metrics from tools of control to enablers of learning and continuous improvement.

Welcome! Building on our understanding of principles behind using metrics in an agile context, this module focuses on practical application. While a wealth of metrics can support agile teams, such as those measuring team health and collaboration, we will primarily focus on key product development metrics in this module. We will identify key metrics, explore their typical uses, and understand their impact on agile teams. We'll also examine metrics for product value, workflow efficiency, product quality, and software delivery.