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URL: https://www.coursera.org/learn/navigating-complexity-in-your-organization

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Navigating Complexity in Your Organization

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Navigating Complexity in Your Organization

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

3 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply high-velocity learning and EQ habits to navigate uncertainty and rapid change.

  • Communicate clearly and listen actively to build trust and alignment across your organization.

  • Strengthen collaboration and innovation by leveraging diverse strengths and building relational networks.

Details to know

Shareable certificate

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Recently updated!

June 2026

Assessments

5 assignments

Taught in English

Build your subject-matter expertise

This course is part of the The Executive Mindset Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

Modern work happens at speed and under pressure that no one is fully prepared for: change is constant, teams are stretched across functions and time zones, and the soft skills that once felt optional now sit at the center of every promotion, every successful project, and every team that holds together when things get hard. The professionals who thrive aren't necessarily the most technically gifted; they're the ones who've built the human skills to communicate clearly, connect quickly, and collaborate even when conditions are turbulent.

In this course, you'll build the practical skill set for working effectively inside complex, fast-moving organizations. You'll apply the mental shifts and skills needed to keep pace with high-velocity change, master the three core people skills that underpin every productive professional relationship, grow a network of generous and reciprocal connections, and remove the barriers that quietly erode team collaboration. By the end, you'll have a working playbook for showing up with clarity, presence, and impact in the kind of complex environments where careers are made and reputations are earned.

You feel it every week: change isn't slowing down, and the gap between those who ride its momentum and those who get swept under is growing wider by the year. In this module, you'll apply three practical skills for keeping pace with high-velocity change and make three mental shifts that give you clarity and confidence when uncertainty feels unavoidable.

What's included

3 videos1 assignment

3 videosβ€’Total 7 minutes
  • Working in a Complex Worldβ€’1 minute
  • Using Velocityβ€’3 minutes
  • Unpacking Uncertaintyβ€’3 minutes
1 assignmentβ€’Total 10 minutes
  • The Blur of Your Work Worldβ€’10 minutes

Technical expertise might get you hired, but it's your people skills that determine how far you go. In this module, you'll build the interpersonal foundation that high-performing professionals rely on, from mastering the three core people skills and growing your emotional intelligence, to listening with genuine purpose, fostering real understanding, and tailoring every message to the person in front of you.

What's included

5 videos2 readings1 assignment

5 videosβ€’Total 15 minutes
  • Critical Soft Skillsβ€’3 minutes
  • Reading the Room. Eq Gives Solid Dataβ€’3 minutes
  • Active Listeningβ€’1 minute
  • Understanding Does Not Equal Agreementβ€’4 minutes
  • Modulating Our Messageβ€’3 minutes
2 readingsβ€’Total 20 minutes
  • The Art of Actually Listeningβ€’10 minutes
  • One Message, Many Audiencesβ€’10 minutes
1 assignmentβ€’Total 15 minutes
  • Clear Communication Is Criticalβ€’15 minutes

High-performing teams don't happen by accident β€” they're built, relationship by relationship, through deliberate acts of generosity, warmth, and trust. In this module, you'll develop the relational skills to grow a powerful professional network, strengthen team bonds through small but meaningful actions, generate goodwill that others genuinely want to reciprocate, and establish common ground that turns colleagues into committed collaborators.

What's included

4 videos2 readings1 assignment

4 videosβ€’Total 10 minutes
  • Building Powerful Relational Networksβ€’2 minutes
  • Establishing Solid Bondsβ€’2 minutes
  • Generating Goodwillβ€’2 minutes
  • Laying Common Groundβ€’3 minutes
2 readingsβ€’Total 20 minutes
  • The Currency You Can't Seeβ€’10 minutes
  • Building the Bridge Before You Need Itβ€’10 minutes
1 assignmentβ€’Total 15 minutes
  • Connecting at Warp Speedβ€’15 minutes

Collaboration doesn't fail because people lack the desire to work together β€” it breaks down when unseen barriers go unaddressed, individual strengths go untapped, and teams default to the familiar instead of the effective. In this module, you'll identify and remove the three barriers that disrupt collaboration, leverage diverse strengths in complex environments, build mutual respect as a durable foundation for teamwork, and create the conditions that allow genuine innovation to emerge.

What's included

5 videos2 readings2 assignments

5 videosβ€’Total 10 minutes
  • What Gets in the Way of Collaboration?β€’3 minutes
  • Leveraging Strengths in a Complex Cultureβ€’2 minutes
  • Treat Your Coworkers With Respectβ€’2 minutes
  • Innovation Depends on Collaborationβ€’2 minutes
  • Take Action on Steps to Simplify and Clarifyβ€’1 minute
2 readingsβ€’Total 20 minutes
  • Respect Is a Moving Targetβ€’10 minutes
  • The Innovation Advantage No One Talks Aboutβ€’10 minutes
2 assignmentsβ€’Total 45 minutes
  • Collaborating in Turbulenceβ€’15 minutes
  • Putting it all Togetherβ€’30 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Madecraft
71 Coursesβ€’2,882 learners

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