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Operations Excellence

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Gain insight into a topic and learn the fundamentals.
4.8

38 reviews

Advanced level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4.8

38 reviews

Advanced level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Build your subject-matter expertise

This course is part of the Supply Chain Excellence Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

Supply Chains are made up of a network of companies from the initial raw materials to the ultimate consumer of the finished product. Within this network of companies, there are three ongoing flows: products, information, and finances. To properly understand and manage the supply chain, you need to understand all the flows. If you do not consider all of the flows, you will miss opportunities or sub-optimize parts of the supply chain.

The third of five courses in this specialization will focus on Operations Excellence. You will learn how the internal flow of products, information, and finances into the company facilitates the supply chain. It will consist of four modules, which will cover the following topics: internal product flow; internal information flow; internal financial performance; and finally the capstone case study. You will have lectures, readings, and discussions with your peers for each topic, as well as a practice quiz in each lesson. At the end of each module, you can put your knowledge to the test and take a graded quiz. The Capstone Analysis module contains a real-life case analysis, as well as a supply chain management project that will enable you to be an expert on a company of your choosing.

Manufacturing Excellence facilitates the transformation of products through the manufacturing system of the firm. To achieve manufacturing excellence, the firm must be able to produce items efficiently and effectively to the highest specifications at the lowest possible cost. The module is made up of the following two lessons: 1. Manufacturing Efficiency, 2. Contract Manufacturers

What's included

5 videos6 readings3 assignments2 discussion prompts

5 videosβ€’Total 20 minutes
  • Manufacturing Efficiencyβ€’2 minutes
  • Manufacturing Systemsβ€’9 minutes
  • Agile versus Lean versus Scaleβ€’3 minutes
  • Contract Manufacturersβ€’5 minutes
  • Manufacturing Excellenceβ€’3 minutes
6 readingsβ€’Total 85 minutes
  • BCGs Latest Thinking on Lean & Manufacturingβ€’30 minutes
  • Manufacturing from the ground upβ€’10 minutes
  • Lean versus Agileβ€’10 minutes
  • Adidas' Speedfactoryβ€’10 minutes
  • Manufacturing for Li and Fungβ€’15 minutes
  • Apple's Contract Manufacturersβ€’10 minutes
3 assignmentsβ€’Total 120 minutes
  • Internal Product Flowβ€’60 minutes
  • Manufacturing Efficiencyβ€’30 minutes
  • Contact Manufacturersβ€’30 minutes
2 discussion promptsβ€’Total 30 minutes
  • Manufacturing in practiceβ€’15 minutes
  • Discuss Readingβ€’15 minutes

This module will focus on internal data and mostly highlight how companies can use data within the manufacturing environment. Specifically, we will introduce the Industry 4.0 concept. Afterwards, we have one more forecasting topic to cover. It will involve trends and seasonality.

What's included

14 videos7 readings4 assignments10 discussion prompts

14 videosβ€’Total 59 minutes
  • Internal Information Flowβ€’3 minutes
  • Industry 4.0β€’5 minutes
  • The Automation Pyramidβ€’3 minutes
  • The Goals of Operations: Speed, Flexibility, Quality, and Costβ€’4 minutes
  • Lean Operationsβ€’6 minutes
  • Theory of Constraintsβ€’4 minutes
  • Lean Operationsβ€’6 minutes
  • Theory of Constraintsβ€’4 minutes
  • From "Quality is Free" to "Six Sigma"β€’6 minutes
  • DMAIC and the Define Stageβ€’2 minutes
  • Screencast of DMAIC and the Measure Stageβ€’4 minutes
  • Screencast of DMAIC and the Analyze Stageβ€’5 minutes
  • Screencast of DMAIC and the Improve Stageβ€’5 minutes
  • Screencast of DMAIC and the Control Stageβ€’3 minutes
7 readingsβ€’Total 115 minutes
  • Article : Industry 4.0β€’10 minutes
  • Industry 4.0β€’10 minutes
  • "Lean Thinking" by Womack and Jonesβ€’15 minutes
  • "The Goal" by Goldrattβ€’30 minutes
  • "Lean Thinking" by Womack and Jonesβ€’15 minutes
  • "The Goal" by Goldrattβ€’30 minutes
  • Summary of the DMAIC Exampleβ€’5 minutes
4 assignmentsβ€’Total 120 minutes
  • The Goals of Operationsβ€’30 minutes
  • The Goals of Operationsβ€’30 minutes
  • Quality Management and the DMAIC Methodologyβ€’30 minutes
  • Big Data Manufacturingβ€’30 minutes
10 discussion promptsβ€’Total 115 minutes
  • Industry 4.0β€’15 minutes
  • Lean Thinkingβ€’10 minutes
  • Theory of Constraintsβ€’15 minutes
  • Lean Thinkingβ€’10 minutes
  • Theory of Constraintsβ€’15 minutes
  • What should happen after the Define Stage?β€’10 minutes
  • What should happen after the Measure Stage?β€’10 minutes
  • What should happen after the Analyze Stage?β€’10 minutes
  • What should happen after the Improve Stage?β€’10 minutes
  • What should happen after the Control Stage?β€’10 minutes

This module focuses on how Supply Chain Management can contribute to the internal financial performance of the company. Specifically, the concept of Supply Chain Capital is explored, which is often the cheapest form of funding that a company can use. In addition, we discuss the importance of inventory to the financial standing of a company, but we also view it from the perspective of customer service.

What's included

6 videos4 readings3 assignments2 discussion prompts

6 videosβ€’Total 16 minutes
  • Supply Chain Capitalβ€’3 minutes
  • Increasing Supply Chain Capitalβ€’3 minutes
  • Fund The Growthβ€’2 minutes
  • Inventoryβ€’3 minutes
  • Inventory + Customer Serviceβ€’3 minutes
  • Customer Service Costsβ€’2 minutes
4 readingsβ€’Total 50 minutes
  • Do you Know your Cost of Capital?β€’10 minutes
  • Cost of Capital Studyβ€’10 minutes
  • Why Off-Price Retailers Are Managing Inventory Better than Department Storesβ€’15 minutes
  • McKinsey estimates stock-outs for automotive, retail supply chains by end of March, April 2020β€’15 minutes
3 assignmentsβ€’Total 90 minutes
  • Internal Financial Flowβ€’30 minutes
  • Supply Chain Capitalβ€’30 minutes
  • Inventoryβ€’30 minutes
2 discussion promptsβ€’Total 30 minutes
  • Supply Chain Capitalβ€’15 minutes
  • Inventoryβ€’15 minutes

Now that we have reached the end of this course, it is time to put all of your new knowledge to the test. Not only will you be able to take a second attempt at your SCM project by improving your original submission and adding a new section on information flow. Finally, you will perform a quantitative analysis of a real-life business case and suggest improvements.

What's included

1 reading2 peer reviews

1 readingβ€’Total 30 minutes
  • Medical Devices Industry Case Readingβ€’30 minutes
2 peer reviewsβ€’Total 180 minutes
  • Medical Devices Industry Case Studyβ€’120 minutes
  • Part 2 - Peer Feedbackβ€’60 minutes

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Instructor

Instructor ratings
5.0 (10 ratings)
Rutgers the State University of New Jersey
17 Coursesβ€’455,649 learners

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Frequently asked questions

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