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⇱ Write Professional Emails in English | Coursera


Write Professional Emails in English

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Write Professional Emails in English

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Gain insight into a topic and learn the fundamentals.
4.8

17,586 reviews

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
97%
Most learners liked this course

Gain insight into a topic and learn the fundamentals.
4.8

17,586 reviews

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
97%
Most learners liked this course

Build your subject-matter expertise

This course is part of the Improve Your English Communication Skills Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 5 modules in this course

This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants.

By the end of this course, you will be able to β€’ Improve your overall written English skills β€’ See differences and similarities among the different email formats β€’ Write more effective subject lines and email text β€’ Apply various key language to different types of emails β€’ Correct common errors such as punctuation and capitalization β€’ Study tone and level of formality in emails β€’ Understand how culture affects what is appropriate in a business emails β€’ Write powerful business emails for professional needs

1) Understand basic professional email structures in English. 2) Identify key things to do and things to avoid. 3) Learn how to do basic editing of punctuation and capitalization.

What's included

5 videos4 readings3 assignments1 peer review1 discussion prompt

5 videosβ€’Total 24 minutes
  • Introduction to Courseβ€’2 minutes
  • DOs and DON'Ts in Professional Emailβ€’8 minutes
  • Organization, Style & Editing Basicsβ€’7 minutes
  • Common Errors in Punctuationβ€’5 minutes
  • Common Errors in Capitalizationβ€’3 minutes
4 readingsβ€’Total 40 minutes
  • Consent Formβ€’10 minutes
  • Write a Practice Emailβ€’10 minutes
  • Additional Resourcesβ€’10 minutes
  • Get More from The Georgia Tech Language Instituteβ€’10 minutes
3 assignmentsβ€’Total 90 minutes
  • Check Your Knowledgeβ€’30 minutes
  • Check Your Knowledgeβ€’30 minutes
  • Check Your Knowledgeβ€’30 minutes
1 peer reviewβ€’Total 60 minutes
  • Rewrite Kevin's Emailβ€’60 minutes
1 discussion promptβ€’Total 10 minutes
  • Email an Introduction of Yourself to Your Course Peersβ€’10 minutes

1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text.

What's included

2 videos1 reading2 assignments1 peer review

2 videosβ€’Total 13 minutes
  • Write Effective Subject Linesβ€’6 minutes
  • Write Well-organized Email Textβ€’6 minutes
1 readingβ€’Total 10 minutes
  • Additional Resourcesβ€’10 minutes
2 assignmentsβ€’Total 60 minutes
  • Check Your Knowledgeβ€’30 minutes
  • Check Your Knowledgeβ€’30 minutes
1 peer reviewβ€’Total 120 minutes
  • Complete Monica's Emailβ€’120 minutes

1) Analyze and identify the traits of introductions and announcement emails. 2) Learn and use key language for these types of emails to revise your first email.

What's included

2 videos1 reading2 assignments1 peer review

2 videosβ€’Total 10 minutes
  • Overview of Introduction & Announcement Emailsβ€’3 minutes
  • Key Language for Writing These Types of Emailsβ€’6 minutes
1 readingβ€’Total 10 minutes
  • Additional Resourcesβ€’10 minutes
2 assignmentsβ€’Total 60 minutes
  • Check Your Knowledgeβ€’30 minutes
  • Check Your Knowledgeβ€’30 minutes
1 peer reviewβ€’Total 60 minutes
  • Revise Your Introduction Emailβ€’60 minutes

1) Analyze and identify the traits of request and apology emails. 2) Learn specific language associated with making request and apologies. 3) Practice focused key language.

What's included

2 videos1 reading2 assignments1 peer review

2 videosβ€’Total 12 minutes
  • How to Write Request Emailsβ€’6 minutes
  • How to Write Apology Emailsβ€’6 minutes
1 readingβ€’Total 20 minutes
  • Additional Resourcesβ€’20 minutes
2 assignmentsβ€’Total 60 minutes
  • Check Your Knowledgeβ€’30 minutes
  • Check Your Knowledgeβ€’30 minutes
1 peer reviewβ€’Total 60 minutes
  • Complete Martina's Request/Apology Emailβ€’60 minutes

1) Review cultural effects on all your email writing. 2) Learn how to distinguish different ways people communicate and how to apply these differences to email writing.

What's included

2 videos2 readings2 assignments1 peer review1 discussion prompt

2 videosβ€’Total 13 minutes
  • High/Low Context Communicationβ€’7 minutes
  • Age & Gender Considerationsβ€’6 minutes
2 readingsβ€’Total 30 minutes
  • Additional Resourcesβ€’20 minutes
  • Where to go from here?β€’10 minutes
2 assignmentsβ€’Total 60 minutes
  • Test Your Knowledge: Correct These Emailsβ€’30 minutes
  • Check Your Knowledgeβ€’30 minutes
1 peer reviewβ€’Total 60 minutes
  • Write an Email to Yourselfβ€’60 minutes
1 discussion promptβ€’Total 10 minutes
  • Communication Stylesβ€’10 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Instructor ratings
4.8 (5,155 ratings)
Georgia Institute of Technology
1 Courseβ€’1,050,569 learners

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Learner reviews

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  • 3 stars

    2%

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Showing 3 of 17586

P
Β·

Reviewed on Jan 3, 2023

It really helps when you are in then environment where emails cannot be avoided and you should learn the basics of email writing. This course has helped me with email writing for which I am so glad.

LB
Β·

Reviewed on Oct 20, 2020

This course helped me a lot! Now I know how to write a professional email, apology email, and all things that I need to know when writing emails! This is what we actually need. A step by step lesson!

RC
Β·

Reviewed on Jul 17, 2020

Looks very simple and easy course to complete, but the knowledge and information gained through this course help a lot in writing the emails in a professional manner. Thanks for this wonderful course

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,

ΒΉ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.