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⇱ Stress First Aid for Healthcare Workers: A Peer Support Tool | Coursera


Stress First Aid for Healthcare Workers: A Peer Support Tool

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Stress First Aid for Healthcare Workers: A Peer Support Tool

3,236 already enrolled

Included with

Gain insight into a topic and learn the fundamentals.
4.8

25 reviews

Beginner level

Recommended experience

1 week to complete
at 10 hours a week

Gain insight into a topic and learn the fundamentals.
4.8

25 reviews

Beginner level

Recommended experience

1 week to complete
at 10 hours a week

What you'll learn

  • Differentiate the range of presentations of stress within the stress continuum model.

  • Distinguish yellow zone from orange zone stress(ors) and identify four sources of orange zone stress.

  • Recognize “Grow the Green” mental wellness practices for individuals and groups.

  • Apply the Stress First Aid principles of Continuous, Primary and Secondary Aid through case exemplar.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

5 assignments

Taught in English
Flexible schedule
Learn at your own pace

There are 4 modules in this course

Stress First Aid (SFA) is a peer support toolkit designed to preserve life, prevent further harm, and promote recovery. Stress First Aid offers a flexible menu of options for recognizing and addressing stress reactions. It can be used for self-care, to help co-workers with stress reactions, or to help someone seek other types of support. Stress First Aid is a framework of practical actions that can help reduce the likelihood that stress reactions will develop into more severe or long-term problems. Ideally everyone in an organization would learn the vocabulary and basics of Stress First Aid, to share a language and understanding of stress and stress injury. When everyone in an organization is trained in SFA, support could occur wherever and whenever it’s needed.

Upon completion of Stress First Aid: A Peer Support Tool, you’ll be eligible for 9.00 credits (AMA PRA Category 1 Credit(s), ANCC, Attendance, JA-Credit-AH) through the Duke University Health System Clinical Education and Professional Development Office.

In the first week of "Stress First Aid for Healthcare Workers," we'll lay the foundation for understanding stress and stress injury. We’ll discuss the unique stressors that healthcare professionals face in their daily practice and gain crucial insights to recognize early signs of stress injury. By the end of this week, you'll have the vocabulary to discuss stress within the context of the Stress First Aid peer support model.

What's included

5 videos10 readings2 assignments2 discussion prompts

5 videosTotal 11 minutes
  • What is Stress First Aid?4 minutes
  • What Is Occupational Stress?2 minutes
  • Stress Continuum2 minutes
  • Four Sources of Orange Zone Stress2 minutes
  • Stress Injury2 minutes
10 readingsTotal 95 minutes
  • Course Information10 minutes
  • Meet Your Instructors10 minutes
  • Course Entry Survey10 minutes
  • Our Trauma-Informed Approach to Learning10 minutes
  • Discussion Guidelines10 minutes
  • Glossary of Terms10 minutes
  • Report a problem with the course10 minutes
  • Importance of a Shared Vocabulary 10 minutes
  • Flight, Fight, or Freeze5 minutes
  • Introducing the Stress First Aid Health Care Workers Workbook10 minutes
2 assignmentsTotal 45 minutes
  • What Are the Four Sources of Orange Zone Stress?15 minutes
  • Week 1 Quiz30 minutes
2 discussion promptsTotal 20 minutes
  • Introduce Yourself!10 minutes
  • Stress Continuum Reflection10 minutes

In the second week of "Stress First Aid for Healthcare Workers", we will link the stress first aid model to both the stress continuum and four sources of orange zone stress providing learners with a framework from which to assess when stress first aid is needed. We will deconstruct the stress first aid model emphasizing Continuous, Primary, and Secondary Aid strategies linking them to a set of actionable behaviors designed to preserve life, prevent further harm, and promote recovery. Upon completion of Week 2 content, participants will gain a greater appreciation for why stress first aid is optimally delivered by peers because peers have already acquired the necessary context to care for those around them in the workspace.

What's included

9 videos6 readings1 assignment7 discussion prompts

9 videosTotal 16 minutes
  • The Stress First Aid Model1 minute
  • Continuous Aid: Check and Coordinate2 minutes
  • OSCAR Communication4 minutes
  • Primary Aid: Cover and Calm1 minute
  • Secondary Aid: Connect, Confidence, and Competence3 minutes
  • Stress Continuum in Context of Peers1 minute
  • When is Stress First Aid Needed?1 minute
  • Meet Jared: A Case Study2 minutes
  • Meet Maria: A Case Study2 minutes
6 readingsTotal 60 minutes
  • Stress Appraisal10 minutes
  • Workbook (pg. 9-10)10 minutes
  • Workbook (pg. 13-18)10 minutes
  • Workbook (pg. 19-31)10 minutes
  • Applying the Stress First Aid Model10 minutes
  • About Dialogue 10 minutes
1 assignmentTotal 30 minutes
  • Week 2 Quiz30 minutes
7 discussion promptsTotal 70 minutes
  • Stress Appraisal Application10 minutes
  • Stress First Aid: Continuous Aid10 minutes
  • Practicing OSCAR10 minutes
  • Stress First Aid: Primary Aid10 minutes
  • Stress First Aid: Secondary Aid10 minutes
  • Case Study Discussion10 minutes
  • Stress First Aid Reflection10 minutes

This week, you will focus on methods that will encourage growth within the green zone of the Stress Continuum. While we’ve talked about Stress First Aid mostly in relation to when individuals are facing a crisis (orange or red zone), it is also important for us to recognize that it’s important to recognize opportunities for wellness and resilience-based practices. As we move toward the final week of the course, we’ll also consider what we need to understand about ourselves as caregivers of Stress First Aid.

What's included

6 videos9 readings1 assignment5 discussion prompts

6 videosTotal 12 minutes
  • The Resiliency Debate1 minute
  • Growing the Green1 minute
  • Self-Compassion and Positive Psychology2 minutes
  • Bite Sized Gratitude3 minutes
  • How the Stress First Aid Team Grows the Green2 minutes
  • Three Good Things3 minutes
9 readingsTotal 90 minutes
  • Moving from Resilience to Growing the Green10 minutes
  • Positive Psychology: Strategies to Grow the Green10 minutes
  • Strategies to Grow the Green10 minutes
  • Bite Sized Gratitude10 minutes
  • Strategies to Foster Gratitude10 minutes
  • Three Good Things10 minutes
  • Self-check: What are my own stressors?10 minutes
  • Read Workbook (pg. 8)10 minutes
  • Read Workbook (pg. 37)10 minutes
1 assignmentTotal 30 minutes
  • Week 3 Quiz30 minutes
5 discussion promptsTotal 50 minutes
  • Resilience: Advancing Despite Adversity Discussion10 minutes
  • Fostering Gratitude10 minutes
  • Share Three Good Things10 minutes
  • Obstacles to Self-Care10 minutes
  • Stress First Aid Workbook Reflection10 minutes

This week you will apply the content learned from weeks 1, 2 and 3 through case study application. Through case studies, you will be challenged to apply Continuous, Primary and Secondary Aid strategies through the prism of the stress continuum. Additionally, we will provide additional guidance around the value of performing your own community resource list so that you will be best prepared to support peers wherever they may fall along the Stress Continuum.

What's included

9 videos11 readings1 assignment8 discussion prompts

9 videosTotal 30 minutes
  • Revisiting the Signs of Stress Injury2 minutes
  • How to Engage with Stress First Aid5 minutes
  • Stress First Aid from a Caregiver's Perspective2 minutes
  • Continuous Aid: Case Study2 minutes
  • Primary Aid: Case Study4 minutes
  • Secondary Aid: Case Study8 minutes
  • Putting It All Together2 minutes
  • Community Health Assessment2 minutes
  • Next Steps3 minutes
11 readingsTotal 110 minutes
  • S.T.O.P.10 minutes
  • COVID ICU Nurse and the Stress Continuum10 minutes
  • Operationalize the Stress First Aid Model10 minutes
  • Check Yourself10 minutes
  • Case Study Format10 minutes
  • Introducing the Final Case Study10 minutes
  • Unfolding Case Study10 minutes
  • Create Your Own Community Resource List (Optional)10 minutes
  • Resources for Community Emergency Preparedness10 minutes
  • Final Course Survey10 minutes
  • Share your learning experience10 minutes
1 assignmentTotal 30 minutes
  • Week 4 Quiz30 minutes
8 discussion promptsTotal 80 minutes
  • COVID ICU Case Study Discussion10 minutes
  • Continuous Aid Application10 minutes
  • Primary Aid Application10 minutes
  • Secondary Aid Application10 minutes
  • Unfolding Case Study Reflection10 minutes
  • Community Resources for the Red Zone10 minutes
  • Community Resources for the Orange Zone10 minutes
  • Course Wrap-Up Discussion10 minutes

Instructors

Instructor ratings
5.0 (11 ratings)
Duke University
1 Course3,236 learners

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TC
·

Reviewed on Jun 18, 2025

Great course. Information presented clearly. Information is actionable in creating a wellness initiative in current healthcare system

SW
·

Reviewed on Aug 9, 2025

Excellent course. Took alot from it. Go at your own pace was appreciated.

YP
·

Reviewed on Nov 25, 2025

I really enjoyed this course! it really gave me a better understanding and way to help my peers in need.

Frequently asked questions

Upon completion of Stress First Aid: A Peer Support Tool, you’ll be eligible for 9.00 credits (AMA PRA Category 1 Credit(s), ANCC, Attendance, JA-Credit-AH) through the Duke University Health System Clinical Education and Professional Development Office. Once you complete the course and final course evaluation, you will be able to request continuing education credit. 

 Please note that continuing education credit rosters will be collected quarterly. A representative from the Duke Clinical Education and Professional Development Accreditation Office will reach out to you with the next steps to obtain your CE credits. Should you have any questions, feel free to email us at duson_sfa@duke.edu

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,