Systems Analyst Capstone Project
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Systems Analyst Capstone Project
This course is part of IBM Systems Analyst Professional Certificate
Instructor: IBM Skills Network Team
Included with
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Recommended experience
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What you'll learn
Demonstrate job-ready systems analysis skills to design IT solutions that enhance business operations and data management
Create process models, entity-relationship diagrams, and dashboards to visualize and optimize business workflows
Implement data quality, security, and compliance measures aligned with industry standards and best practices
Design comprehensive IT solutions that address stakeholder needs and support data-driven business decisions
Skills you'll gain
- System Testing
- Project Management
- Process Mapping
- Database Design
- Business Analysis
- Software Design Documents
- Systems Analysis
- Requirements Elicitation
- System Design and Implementation
- Stakeholder Engagement
- Functional Requirement
- Requirements Analysis
- Business Process Modeling
- Application Deployment
- Stakeholder Management
- Process Flow Diagrams
- Data Management
- Data Visualization
- Development Testing
- Process Modeling
Details to know
See how employees at top companies are mastering in-demand skills
Build your Support and Operations expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate from IBM
There are 6 modules in this course
Demonstrate your job-ready skills in this portfolio-worthy capstone course, where you’ll apply your systems analysis, data management, and project management skills to design and evaluate real-world business systems.
During this project, you’ll apply systems analysis methodologies to streamline business processes, data management, and system integration. Through hands-on labs, you’ll use requirements gathering techniques, create process models using UML diagrams, design relational databases, and build interactive dashboards using Tableau or Cognos. As you work, you’ll demonstrate your end-to-end systems analysis skills in stakeholder management, data security, and meeting compliance requirements. Plus, you’ll apply your knowledge to business requirements documentation, process modelling, and deployment using CI/CD pipelines. By the end of the course, you'll have a comprehensive capstone project that demonstrates your systems analyst expertise in addressing real organizational challenges in business process improvement. Enroll today to complete a capstone project that gives you valuable practical experience you can talk about in interviews!
In this module, you will initiate the capstone project by creating key foundational documents such as the project charter, stakeholder register, and stakeholder engagement plan tailored to a healthcare setting. You will identify and engage stakeholders across patient, clinical, administrative, and IT roles using structured interviews and engagement strategies. You’ll gather, document, and validate both functional and nonfunctional requirements using tools such as BRD, SRS, and use case diagrams. You will also create a requirements traceability matrix to ensure alignment with business goals, and model processes to identify inefficiencies in areas such as patient records, scheduling, and billing.
What's included
2 videos2 readings3 assignments5 plugins
2 videos•Total 9 minutes
- Course Introduction•3 minutes
- Project Overview•6 minutes
2 readings•Total 7 minutes
- Course Overview•5 minutes
- Summary and Highlights: Project Initiation and Requirements Gathering•2 minutes
3 assignments•Total 55 minutes
- Checklist: Project Initiation and Stakeholder Engagement•18 minutes
- Checklist: Requirements Gathering•16 minutes
- Graded Quiz: Project Initiation and Requirements Gathering•21 minutes
5 plugins•Total 103 minutes
- Reading: Helpful Tips for Course Completion•3 minutes
- Reading: Assignment Overview: Project Initiation and Stakeholder Engagement•5 minutes
- Lab: Project Charter, Stakeholder Register, and Stakeholder Engagement Plan•45 minutes
- Reading: Assignment Overview: Requirements Gathering •5 minutes
- Lab: Requirements Gathering •45 minutes
This module focuses on planning and process modeling for the unified IT solution. You will create key project management artifacts such as a Work Breakdown Structure (WBS), a traceability matrix, and a risk register tailored to healthcare scenarios such as data breaches and system downtime. You will also develop SWOT analyses and visualize core patient workflows, such as appointment scheduling and billing using flowcharts and UML-based diagrams. These models will be validated using real data trends and stakeholder feedback to ensure alignment with project goals and user needs.
What's included
1 reading3 assignments4 plugins
1 reading•Total 2 minutes
- Summary and Highlights: Project Planning and Process Modeling•2 minutes
3 assignments•Total 55 minutes
- Checklist: Project Planning and Risk Analysis•16 minutes
- Checklist: Process Modeling•18 minutes
- Graded Quiz: Project Planning and Process Modeling•21 minutes
4 plugins•Total 82 minutes
- Reading: Assignment Overview: Project Planning and Risk Analysis•4 minutes
- Lab: Create Project Management and Risk Artifacts•45 minutes
- Reading: Assignment Overview: Process Modeling and Visualization•3 minutes
- Lab: Create Process Models and Visualization•30 minutes
In this module, you will work with real-world healthcare datasets to prepare, clean, and visualize patient and operational data. You’ll identify key fields in patient, appointment, and billing records, clean and format data in Excel, and verify its quality using a structured checklist. You’ll then create basic bar and line charts to highlight appointment volumes and billing trends. Finally, you’ll use an analytics platform to build interactive dashboards with filters and visualizations that help stakeholders explore patterns in patient satisfaction and wait times.
What's included
1 reading4 assignments6 plugins
1 reading•Total 2 minutes
- Summary and Highlights: Data Preparation and Visualization•2 minutes
4 assignments•Total 75 minutes
- Checklist: Data Preparation and Cleaning•20 minutes
- Checklist: Basic Visualizations•18 minutes
- Checklist: Advanced Dashboard Development•16 minutes
- Graded Quiz: Data Preparation and Visualization•21 minutes
6 plugins•Total 122 minutes
- Reading: Assignment Overview: Data Preparation and Cleaning •5 minutes
- Lab: Analyze Business Needs and Prepare Patient Data•40 minutes
- Reading: Assignment Overview: Basic Visualizations•3 minutes
- Lab: Building Visualizations for Appointment and Billing Data•40 minutes
- Reading: Assignment Overview: Advanced Dashboard Development •4 minutes
- Lab: Build Interactive Dashboards •30 minutes
This module focuses on designing the system architecture and database schema for XYZ Health Solutions’ IT solution. You will model key system interactions using UML diagrams, such as use case and sequence diagrams, to represent patient management workflows. In parallel, you will analyze business requirements to identify core data entities, create conceptual and logical ERDs, and apply normalization through 3NF. You’ll then translate these designs and compile a detailed data dictionary to support implementation and documentation.
What's included
1 reading3 assignments4 plugins
1 reading•Total 2 minutes
- Summary and Highlights: System and Database Design•2 minutes
3 assignments•Total 57 minutes
- Checklist: System Design•20 minutes
- Checklist: Database Design•16 minutes
- Graded Quiz: System and Database Design•21 minutes
4 plugins•Total 94 minutes
- Reading: Assignment Overview: System Design with Use Case and Sequence Diagrams•4 minutes
- Lab: Create System Models and UML Diagrams •45 minutes
- Reading: Assignment Overview: Database Design •5 minutes
- Lab: Database Design•40 minutes
You will begin by reviewing and annotating test plans for completeness and alignment, using traceability matrices to ensure full requirement coverage. You’ll then design and write test cases using test-driven development (TDD) to validate system logic and behavior-driven development (BDD) scenarios using Gherkin syntax to capture realistic user interactions. Building on this, you will define a CI/CD pipeline by outlining deployment stages, stakeholder responsibilities, and coordination checkpoints with QA. You will also develop a monitoring plan by identifying system KPIs, setting alert triggers, and defining response strategies for incidents and post-mortems. These activities are designed to enhance system reliability, streamline collaboration across teams, and ensure readiness for deployment in production environments.
What's included
1 reading3 assignments4 plugins
1 reading•Total 2 minutes
- Reading: Summary and Highlights: System Testing and Deployment Strategies•2 minutes
3 assignments•Total 59 minutes
- Checklist: Test Planning and Case Design using TDD and BDD•20 minutes
- Checklist: CI/CD Deployment and Monitoring Plan•18 minutes
- Graded Quiz: System Testing and Deployment Strategies•21 minutes
4 plugins•Total 93 minutes
- Reading: Assignment Overview: Test Planning and Case Design using TDD and BDD•4 minutes
- Lab: Reviewing Test Plans and Creating TDD/BDD Test Cases•45 minutes
- Reading: Assignment Overview: CI/CD Deployment and Monitoring Plan•4 minutes
- Lab: Create a CI/CD Pipeline and Monitoring Strategy•40 minutes
In this module, you will compile all project deliverables into a final presentation that outlines the complete IT solution for XYZ Health Solutions. You’ll develop a PowerPoint presentation showcasing key outputs, such as diagrams, dashboards, and reports, and submit it for peer review. This module also contains bonus lessons where you’ll shift your focus from project execution to career readiness. You’ll begin by creating your resume, cover letter, and personal portfolio to showcase your project work, including the IT solution for XYZ Health Solutions. Then, you’ll explore career paths, refine your job search strategies, and practice common interview questions.
What's included
4 videos2 readings1 peer review6 plugins
4 videos•Total 29 minutes
- Guide to Resume Writing•8 minutes
- Guide to Developing a Personal Portfolio•7 minutes
- Guide to Freelancing and Job Search •7 minutes
- Common Interview Questions and Tips•7 minutes
2 readings•Total 4 minutes
- Congratulations and Next Steps •2 minutes
- Team and Acknowledgements•2 minutes
1 peer review•Total 30 minutes
- Project: Final Submission and Evaluation•30 minutes
6 plugins•Total 140 minutes
- Reading: Assignment Overview: How to Present Your Findings •4 minutes
- Lab: Unified IT Solution for XYZ Health Solutions•60 minutes
- Lab: Drafting System Analyst Resume•20 minutes
- Lab: Developing a Personal Portfolio•20 minutes
- Lab: Planning a Job Search and Freelance Strategy•30 minutes
- Activity: Practice Mock Interview•6 minutes
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Frequently asked questions
This advanced course is recommended for learners with basic IT knowledge, understanding of business processes, and familiarity with system analysis concepts or project management principles. Previous experience with data management tools is helpful but not required. To ensure you have the skills you need to successfully complete this project, we recommend that you have completed all the prior courses in the IBM Systems Analysis Professional Certificate.
You will need a laptop or desktop computer with a modern web browser and a reliable internet connection. The course provides access to Excel, MySQL, Lucidchart, and analytics platforms like Tableau or Cognos through the learning environment.
This course is ideal for:
• Aspiring systems analysts seeking to demonstrate their business analysis expertise
• IT professionals transitioning to business analysis roles
• Business professionals wanting to show their understanding of system design
• Business analysts keen on having a project that demonstrates their technical skills
• Project managers looking to demonstrate their systems analysis capabilities
• Professionals preparing for IT consulting roles
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Financial aid available,
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