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⇱ Systems Analyst Capstone Project  | Coursera


Systems Analyst Capstone Project 

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Systems Analyst Capstone Project 

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Gain insight into a topic and learn the fundamentals.
Advanced level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Advanced level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Demonstrate job-ready systems analysis skills to design IT solutions that enhance business operations and data management

  • Create process models, entity-relationship diagrams, and dashboards to visualize and optimize business workflows

  • Implement data quality, security, and compliance measures aligned with industry standards and best practices

  • Design comprehensive IT solutions that address stakeholder needs and support data-driven business decisions

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

16 assignments¹

AI Graded see disclaimer
Taught in English

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This course is part of the IBM Systems Analyst Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from IBM

There are 6 modules in this course

Demonstrate your job-ready skills in this portfolio-worthy capstone course, where you’ll apply your systems analysis, data management, and project management skills to design and evaluate real-world business systems.

During this project, you’ll apply systems analysis methodologies to streamline business processes, data management, and system integration. Through hands-on labs, you’ll use requirements gathering techniques, create process models using UML diagrams, design relational databases, and build interactive dashboards using Tableau or Cognos. As you work, you’ll demonstrate your end-to-end systems analysis skills in stakeholder management, data security, and meeting compliance requirements. Plus, you’ll apply your knowledge to business requirements documentation, process modelling, and deployment using CI/CD pipelines. By the end of the course, you'll have a comprehensive capstone project that demonstrates your systems analyst expertise in addressing real organizational challenges in business process improvement. Enroll today to complete a capstone project that gives you valuable practical experience you can talk about in interviews!

In this module, you will initiate the capstone project by creating key foundational documents such as the project charter, stakeholder register, and stakeholder engagement plan tailored to a healthcare setting. You will identify and engage stakeholders across patient, clinical, administrative, and IT roles using structured interviews and engagement strategies. You’ll gather, document, and validate both functional and nonfunctional requirements using tools such as BRD, SRS, and use case diagrams. You will also create a requirements traceability matrix to ensure alignment with business goals, and model processes to identify inefficiencies in areas such as patient records, scheduling, and billing.

What's included

2 videos2 readings3 assignments5 plugins

2 videosTotal 9 minutes
  • Course Introduction3 minutes
  • Project Overview6 minutes
2 readingsTotal 7 minutes
  • Course Overview5 minutes
  • Summary and Highlights: Project Initiation and Requirements Gathering2 minutes
3 assignmentsTotal 55 minutes
  • Checklist: Project Initiation and Stakeholder Engagement18 minutes
  • Checklist: Requirements Gathering16 minutes
  • Graded Quiz: Project Initiation and Requirements Gathering21 minutes
5 pluginsTotal 103 minutes
  • Reading: Helpful Tips for Course Completion3 minutes
  • Reading: Assignment Overview: Project Initiation and Stakeholder Engagement5 minutes
  • Lab: Project Charter, Stakeholder Register, and Stakeholder Engagement Plan45 minutes
  • Reading: Assignment Overview: Requirements Gathering 5 minutes
  • Lab: Requirements Gathering 45 minutes

This module focuses on planning and process modeling for the unified IT solution. You will create key project management artifacts such as a Work Breakdown Structure (WBS), a traceability matrix, and a risk register tailored to healthcare scenarios such as data breaches and system downtime. You will also develop SWOT analyses and visualize core patient workflows, such as appointment scheduling and billing using flowcharts and UML-based diagrams. These models will be validated using real data trends and stakeholder feedback to ensure alignment with project goals and user needs.

What's included

1 reading3 assignments4 plugins

1 readingTotal 2 minutes
  • Summary and Highlights: Project Planning and Process Modeling2 minutes
3 assignmentsTotal 55 minutes
  • Checklist: Project Planning and Risk Analysis16 minutes
  • Checklist: Process Modeling18 minutes
  • Graded Quiz: Project Planning and Process Modeling21 minutes
4 pluginsTotal 82 minutes
  • Reading: Assignment Overview: Project Planning and Risk Analysis4 minutes
  • Lab: Create Project Management and Risk Artifacts45 minutes
  • Reading: Assignment Overview: Process Modeling and Visualization3 minutes
  • Lab: Create Process Models and Visualization30 minutes

In this module, you will work with real-world healthcare datasets to prepare, clean, and visualize patient and operational data. You’ll identify key fields in patient, appointment, and billing records, clean and format data in Excel, and verify its quality using a structured checklist. You’ll then create basic bar and line charts to highlight appointment volumes and billing trends. Finally, you’ll use an analytics platform to build interactive dashboards with filters and visualizations that help stakeholders explore patterns in patient satisfaction and wait times.

What's included

1 reading4 assignments6 plugins

1 readingTotal 2 minutes
  • Summary and Highlights: Data Preparation and Visualization2 minutes
4 assignmentsTotal 75 minutes
  • Checklist: Data Preparation and Cleaning20 minutes
  • Checklist: Basic Visualizations18 minutes
  • Checklist: Advanced Dashboard Development16 minutes
  • Graded Quiz: Data Preparation and Visualization21 minutes
6 pluginsTotal 122 minutes
  • Reading: Assignment Overview: Data Preparation and Cleaning 5 minutes
  • Lab: Analyze Business Needs and Prepare Patient Data40 minutes
  • Reading: Assignment Overview: Basic Visualizations3 minutes
  • Lab: Building Visualizations for Appointment and Billing Data40 minutes
  • Reading: Assignment Overview: Advanced Dashboard Development 4 minutes
  • Lab: Build Interactive Dashboards 30 minutes

This module focuses on designing the system architecture and database schema for XYZ Health Solutions’ IT solution. You will model key system interactions using UML diagrams, such as use case and sequence diagrams, to represent patient management workflows. In parallel, you will analyze business requirements to identify core data entities, create conceptual and logical ERDs, and apply normalization through 3NF. You’ll then translate these designs and compile a detailed data dictionary to support implementation and documentation.

What's included

1 reading3 assignments4 plugins

1 readingTotal 2 minutes
  • Summary and Highlights: System and Database Design2 minutes
3 assignmentsTotal 57 minutes
  • Checklist: System Design20 minutes
  • Checklist: Database Design16 minutes
  • Graded Quiz: System and Database Design21 minutes
4 pluginsTotal 94 minutes
  • Reading: Assignment Overview: System Design with Use Case and Sequence Diagrams4 minutes
  • Lab: Create System Models and UML Diagrams 45 minutes
  • Reading: Assignment Overview: Database Design 5 minutes
  • Lab: Database Design40 minutes

You will begin by reviewing and annotating test plans for completeness and alignment, using traceability matrices to ensure full requirement coverage. You’ll then design and write test cases using test-driven development (TDD) to validate system logic and behavior-driven development (BDD) scenarios using Gherkin syntax to capture realistic user interactions. Building on this, you will define a CI/CD pipeline by outlining deployment stages, stakeholder responsibilities, and coordination checkpoints with QA. You will also develop a monitoring plan by identifying system KPIs, setting alert triggers, and defining response strategies for incidents and post-mortems. These activities are designed to enhance system reliability, streamline collaboration across teams, and ensure readiness for deployment in production environments.

What's included

1 reading3 assignments4 plugins

1 readingTotal 2 minutes
  • Reading: Summary and Highlights: System Testing and Deployment Strategies2 minutes
3 assignmentsTotal 59 minutes
  • Checklist: Test Planning and Case Design using TDD and BDD20 minutes
  • Checklist: CI/CD Deployment and Monitoring Plan18 minutes
  • Graded Quiz: System Testing and Deployment Strategies21 minutes
4 pluginsTotal 93 minutes
  • Reading: Assignment Overview: Test Planning and Case Design using TDD and BDD4 minutes
  • Lab: Reviewing Test Plans and Creating TDD/BDD Test Cases45 minutes
  • Reading: Assignment Overview: CI/CD Deployment and Monitoring Plan4 minutes
  • Lab: Create a CI/CD Pipeline and Monitoring Strategy40 minutes

In this module, you will compile all project deliverables into a final presentation that outlines the complete IT solution for XYZ Health Solutions. You’ll develop a PowerPoint presentation showcasing key outputs, such as diagrams, dashboards, and reports, and submit it for peer review. This module also contains bonus lessons where you’ll shift your focus from project execution to career readiness. You’ll begin by creating your resume, cover letter, and personal portfolio to showcase your project work, including the IT solution for XYZ Health Solutions. Then, you’ll explore career paths, refine your job search strategies, and practice common interview questions.

What's included

4 videos2 readings1 peer review6 plugins

4 videosTotal 29 minutes
  • Guide to Resume Writing8 minutes
  • Guide to Developing a Personal Portfolio7 minutes
  • Guide to Freelancing and Job Search 7 minutes
  • Common Interview Questions and Tips7 minutes
2 readingsTotal 4 minutes
  • Congratulations and Next Steps 2 minutes
  • Team and Acknowledgements2 minutes
1 peer reviewTotal 30 minutes
  • Project: Final Submission and Evaluation30 minutes
6 pluginsTotal 140 minutes
  • Reading: Assignment Overview: How to Present Your Findings 4 minutes
  • Lab: Unified IT Solution for XYZ Health Solutions60 minutes
  • Lab: Drafting System Analyst Resume20 minutes
  • Lab: Developing a Personal Portfolio20 minutes
  • Lab: Planning a Job Search and Freelance Strategy30 minutes
  • Activity: Practice Mock Interview6 minutes

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Frequently asked questions

This advanced course is recommended for learners with basic IT knowledge, understanding of business processes, and familiarity with system analysis concepts or project management principles. Previous experience with data management tools is helpful but not required. To ensure you have the skills you need to successfully complete this project, we recommend that you have completed all the prior courses in the IBM Systems Analysis Professional Certificate.

You will need a laptop or desktop computer with a modern web browser and a reliable internet connection. The course provides access to Excel, MySQL, Lucidchart, and analytics platforms like Tableau or Cognos through the learning environment.

This course is ideal for:

• Aspiring systems analysts seeking to demonstrate their business analysis expertise

• IT professionals transitioning to business analysis roles

• Business professionals wanting to show their understanding of system design

• Business analysts keen on having a project that demonstrates their technical skills

• Project managers looking to demonstrate their systems analysis capabilities

• Professionals preparing for IT consulting roles

This capstone gives you the opportunity to apply your skills and knowledge of systems analysis. You’ll work on an end-to-end project addressing real operational inefficiencies in business processes, data management, and system integration, creating a portfolio-ready demonstration of your expertise.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Financial aid available,

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.