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Capstone Project: Applying Business Analysis Skills

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Capstone Project: Applying Business Analysis Skills

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Gain insight into a topic and learn the fundamentals.
3.6

29 reviews

Advanced level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
3.6

29 reviews

Advanced level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Gain practical, in-depth experience that builds confidence and readiness for entry-level roles in business analysis

  • Apply the concepts and skills acquired to execute a practical business analysis project

  • Showcase proficiency in core business analysis skills, including process modeling, requirements gathering, risk assessment and system analysis

  • Demonstrate proficiency in using relevant business analysis tools and technologies, such as Excel and LucidChart

Details to know

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Assessments

21 assignments

Taught in English

Build your Business Strategy expertise

This course is part of the IBM Business Analyst Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from IBM

There are 6 modules in this course

Elevate your career prospects with this capstone project, designed to help you showcase job-ready business analysis skills applied to a real-world inspired scenario.

This hands-on experience allows you to apply business analysis concepts and techniques through a case study, Enhancing Operational Efficiency in a Multi-Specialty Hospital. While working on this project, you’ll apply key business analysis skills, including requirements gathering, stakeholder analysis, project management, process modeling, and risk assessment. Additionally, you’ll use tools like Excel for data analysis and Cognos or Google Looker for creating impactful dashboards. This project offers an opportunity to design key artifacts integral to a business analysis project, including a Business Requirements Document (BRD), Requirements Traceability Matrix (RTM), Stakeholder Analysis and Engagement Plan, Process Model Diagram, Scope Management Plan and Risk Mitigation Plan. To conclude the project, you'll design a professional PowerPoint presentation summarizing your findings, sharpening your analytical and presentation skills. By completing this project, you’ll refine your critical thinking and problem-solving abilities and business analysis skills that stand on your resume. Be prepared to power up your business analysis career!

This module lays the groundwork for the capstone project by introducing the case study that you will work on. It also highlights the prerequisites, including awareness of the key concepts and essential tools of business analysis required to work on the capstone project. The module focuses specifically on requirements gathering, requirements prioritization, and documentation. You'll learn how to identify, organize, and document business requirements effectively. Through hands-on labs and demonstrations, you’ll practice creating a Business Requirements Document (BRD) and a Requirements Traceability Matrix (RTM) – the foundational artifacts in business analysis.

What's included

4 videos1 reading4 assignments4 plugins

4 videosTotal 22 minutes
  • Course Introduction 5 minutes
  • Capstone Project Overview5 minutes
  • Recap of Requirements Gathering 5 minutes
  • Recap of Requirements Prioritization Techniques7 minutes
1 readingTotal 10 minutes
  • Course Overview and Prerequisites10 minutes
4 assignmentsTotal 66 minutes
  • Checklist: Business Requirements Document (BRD)18 minutes
  • Checklist: Requirements Prioritization and Documentation 18 minutes
  • Graded Quiz: Requirements Gathering15 minutes
  • Graded Quiz: Requirements Prioritization and Documentation Techniques 15 minutes
4 pluginsTotal 130 minutes
  • Reading - Assignment Overview: Requirements Gathering5 minutes
  • Lab: Create a Business Requirements Document (BRD) 60 minutes
  • Reading - Assignment Overview: Techniques for Prioritizing and Documenting Requirements5 minutes
  • Lab: Develop a Requirements Traceability Matrix (RTM)60 minutes

This module focuses on two critical aspects of business analysis: stakeholder analysis and engagement and project management. With the demonstration videos and practical labs, you will develop a comprehensive Stakeholder Analysis and Engagement Plan, ensuring alignment with project objectives. Next, you will work on Project Scope Management and create a Work Breakdown Structure (WBS) to define and organize project deliverables. The module will enhance your ability to engage stakeholders strategically and manage project scope efficiently.

What's included

2 videos4 assignments4 plugins

2 videosTotal 9 minutes
  • Recap of Effective Stakeholder Analysis and Engagement5 minutes
  • Recap of Project Scope Management and WBS4 minutes
4 assignmentsTotal 66 minutes
  • Checklist: Stakeholder Analysis and Engagement Plan 18 minutes
  • Checklist: Scope Management Plan 18 minutes
  • Graded Quiz: Stakeholder Analysis15 minutes
  • Graded Quiz: Project Management 15 minutes
4 pluginsTotal 140 minutes
  • Reading - Assignment Overview: Stakeholder Analysis and Engagement5 minutes
  • Lab: Create a Stakeholder Analysis and Engagement Plan60 minutes
  • Reading - Assignment Overview: Project Management Plan5 minutes
  • Lab: Create a Project Scope Management Plan with WBS 70 minutes

This module focuses on mastering process modeling techniques, a key aspect of business analysis that helps visualize and optimize workflows. You’ll gain hands-on experience with tools like Lucidchart or MS Visio to create clear and actionable process models. Building on these fundamentals, the module progresses to advanced process mapping techniques, including Business Process Model and Notation (BPMN) and Swimlane diagrams. Through guided demonstrations and practical labs, you will refine your ability to create detailed process maps that improve clarity and identify opportunities for process optimization.

What's included

2 videos4 assignments4 plugins

2 videosTotal 11 minutes
  • Recap of Process Mapping and Optimization4 minutes
  • Recap of Advanced Process Mapping Techniques6 minutes
4 assignmentsTotal 66 minutes
  • Checklist: Process Models and Documentation18 minutes
  • Checklist: Advanced Process Maps and Annotations 18 minutes
  • Graded Quiz: Process Modeling Techniques 15 minutes
  • Graded Quiz: Advanced Process Mapping Techniques15 minutes
4 pluginsTotal 155 minutes
  • Reading - Assignment Overview: Process Mapping and Optimization5 minutes
  • Lab: Create a Process Model Using Lucidchart 75 minutes
  • Reading - Assignment Overview: Applying Advanced BPMN and Swimlane Diagrams5 minutes
  • Lab: Create Detailed Process Maps Using Swimlane Diagrams70 minutes

This module equips you with essential skills in data analysis and visualization, focusing on leveraging tools like Excel, Cognos, and Looker. You’ll begin by mastering data cleaning, manipulation, and analysis in Excel, ensuring the accuracy of your datasets. Next, the module focuses on dashboard creation using Cognos or Looker. You'll learn to design effective dashboards to present insights effectively, improving decision-making and stakeholder communication. Through guided demonstrations and labs, you will build dashboards that transform data into actionable visualizations.

What's included

3 videos4 assignments5 plugins

3 videosTotal 12 minutes
  • Recap of Data Cleaning, Manipulation, and Analysis in Excel 5 minutes
  • Recap of Creating Dashboards Using IBM Cognos Analytics4 minutes
  • Recap of Dashboard Creation in Looker3 minutes
4 assignmentsTotal 70 minutes
  • Checklist: Data Analysis Using Excel20 minutes
  • Checklist: Building Effective Visualizations20 minutes
  • Graded Quiz: Data Analysis and Visualization 15 minutes
  • Graded Quiz: Dashboard Creation Using Cognos/Looker 15 minutes
5 pluginsTotal 155 minutes
  • Reading - Assignment Overview: Analyzing Data in Excel10 minutes
  • Reading: Practical Guide to Effective Data Visualization5 minutes
  • Lab: Data Cleaning, Manipulation, and Analysis Using Excel60 minutes
  • Reading- Assignment Overview: Data Visualization and Dashboards for Presenting Insights10 minutes
  • Lab: Creating Dashboards in Cognos/Looker70 minutes

This module focuses on the critical aspects of risk identification, management, and mitigation in business analysis. You’ll begin by learning the essentials of risk management, including how to identify potential risks and document them effectively using tools like a Risk Register and SWOT Analysis. Building on this foundation, the module advances to risk mitigation and control strategies. You’ll explore techniques for developing a Risk Matrix and creating mitigation strategies. Through practical labs and demonstrations, you’ll create a Risk Mitigation Plan that includes contingency measures to address identified risks.

What's included

2 videos4 assignments5 plugins

2 videosTotal 10 minutes
  • Recap of Risk Management Essentials5 minutes
  • Recap of Risk Mitigation Plan4 minutes
4 assignmentsTotal 70 minutes
  • Checklist: Comprehensive Risk Identification and Documentation 20 minutes
  • Checklist: Documenting Risk Control Measures and Contingency Plans20 minutes
  • Graded Quiz: Risk Identification and Management15 minutes
  • Graded Quiz: Risk Mitigation and Control Strategies 15 minutes
5 pluginsTotal 135 minutes
  • Reading - Assignment Overview: Developing a Risk Management Plan10 minutes
  • Reading: Risk Assessment and Mitigation Strategies in Business Analysis5 minutes
  • Lab: Creating a Risk Register and Conducting a SWOT Analysis60 minutes
  • Reading - Assignment Overview: Strategic Risk Mitigation Planning10 minutes
  • Lab: Developing a Risk Matrix and Mitigation Strategies 50 minutes

In this final module, you will work on combining and presenting your project work into a compelling presentation that demonstrates your analytical and presentation skills. You’ll learn to structure and design effective presentations, applying best practices for clarity, engagement, and professionalism. Finally, you will submit this presentation highlighting insights derived from the project, which will be AI-graded.

What's included

2 videos3 readings1 assignment1 app item4 plugins

2 videosTotal 10 minutes
  • Structure of a Presentation6 minutes
  • Best Practices for Presenting Your Findings4 minutes
3 readingsTotal 5 minutes
  • Final Project Overview2 minutes
  • Congratulations and Next Steps 1 minute
  • Thanks from the Course Team2 minutes
1 assignmentTotal 16 minutes
  • Checklist: Final Presentation Preparation16 minutes
1 app itemTotal 45 minutes
  • Final Project: Enhancing Operational Efficiency in a Multi-Specialty Hospital45 minutes
4 pluginsTotal 71 minutes
  • Lab: Build and Refine PowerPoint Presentation Summarizing Case Study Findings60 minutes
  • Reading: Job Search Tips and Analysis5 minutes
  • Reading: Resume Writing Tips for Business Analysts5 minutes
  • Reading: Mock Interview Prep and Tips1 minute

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Frequently asked questions

This course is designed for anyone interested in gaining practical experience using business analysis techniques, including process modeling, requirements gathering, risk assessment and system analysis that they can include on their resume and talk about in interviews. You should either have completed all prior courses in the IBM Business Analyst Professional Certificate or have competency in the various business analysis domains. 

Completing this capstone project gives you a hands-on opportunity to apply what you've learned in the IBM Business Analyst Professional Certificate in a practical, real-world context. This helps solidify your understanding and builds your confidence by allowing you to tackle actual challenges you might face in your career. Plus, it’s a valuable asset for showcasing your skills to employers.

A capstone project provides you with a concrete piece of work to show potential employers, demonstrating your ability to apply theoretical knowledge to real problems. It can serve as a powerful portfolio item or discussion point in interviews, making you stand out as a job candidate and proving that you're ready to hit the ground running.

This capstone requires you to produce the high-value documentation that defines a professional Business Analyst (BA) role. Using a real-world hospital case study, you will draft a Business Requirements Document (BRD)and a Requirements Traceability Matrix (RTM)to ensure every stakeholder need is accounted for. You will also develop a Stakeholder Engagement Plan, a Work Breakdown Structure (WBS), and a Scope Management Plan, providing you with a complete suite of project-ready deliverables to showcase to employers.

Effective process optimization requires clear visualization. In this project, you will move beyond simple flowcharts to master Business Process Model and Notation (BPMN)using tools like Lucidchart or MS Visio. You will gain hands-on experience designing Swimlane diagrams to identify bottlenecks and optimize cross-departmental workflows. By creating clear, actionable process maps, you demonstrate your ability to improve organizational clarity and operational efficiency.

A data-driven BA must be able to quantify both insights and threats. This project tasks you with cleaning and analyzing data in Excel before building impactful dashboards in IBM Cognos or Google Looker to support stakeholder decision-making. Furthermore, you will perform a comprehensive SWOT analysis and develop a Risk Matrix to identify and mitigate project threats. The capstone culminates in a professional presentation that proves you can translate these complex risk and data models into actionable business strategies.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Financial aid available,