IBM Business Analyst Professional Certificate
Keep adding new skills with 10,000+ programs for $239 (usually $399). Save now.
IBM Business Analyst Professional Certificate
Get job-ready as a Business Analyst.
Build the essential skills, technical expertise, and hands-on experience with key business analysis tools
58,988 already enrolled
Included with
from 14,322 reviews of courses in this program
Recommended experience
from 14,322 reviews of courses in this program
Recommended experience
What you'll learn
Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)
Develop hands-on practical skills and prepare for ECBA certification valued by employers
Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management
Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization
Skills you'll gain
- Stakeholder Management
- Data Presentation
- Business Requirements
- Process Optimization
- Business Analysis
- Process Analysis
- Requirements Management
- Data Cleansing
- Process Improvement and Optimization
- Business Process Modeling
- Stakeholder Analysis
- Digital Transformation
- Process Modeling
- Business Analytics
- Business Systems Analysis
- Responsible AI
- Data Storytelling
- Excel Formulas
Tools you'll learn
Details to know
See how employees at top companies are mastering in-demand skills
Professional Certificate - 8 course series
Kickstart your career with the IBM Business Analyst Professional Certificate — a comprehensive program designed to equip you with the job-ready skills needed to thrive in a growing field. With an 11% projected growth in management analyst positions (2022–2032, U.S. Labor Department) and average U.S. salaries for Business Analysts as $85,452 and $84,998 for women and men respectively (IIBA), this program sets you up for success.
A Business Analyst bridges stakeholders and project teams, translating needs into actionable solutions, identifying requirements, delivering insights, and ensuring goals are met.
This program includes self-paced courses, focusing on both foundational and advanced concepts.
Gain a thorough understanding of the business analysis process and the role and responsibilities of a Business Analyst.
Learn essential skills in process modeling, requirements gathering, and stakeholder engagement. Apply systems analysis tools to real-world scenarios and gain proficiency in data analysis and visualization using Excel and Cognos.
The program aligns with the Business Analysis Body of Knowledge (BABOK) to prepare you for completing the Entry Certificate in Business Analysis (ECBA).
Applied Learning Project
Throughout this certificate, you will complete hands-on labs and projects to help you gain practical experience in process modeling, requirements-gathering, systems analysis, data analysis, data visualization, and project management.
Some examples of the labs and projects includedare:
Lab: Using Tools for Documenting Requirements
Lab: Visualizing and Improving a Business Process
Lab: Creating a Business Analysis Matrix
Lab: Evaluating Digital Transformation Scenarios
Project: Streamlining Hospital Operations through Business Analysis
Lab: Create a Flowchart for Order Management
Lab: Create a Use Case Diagram
Project: Project: Business Analysis and Modeling for an eBike Rental Startup
Lab: Create a Traceability Matrix
Lab: Develop a Stakeholder Register
Final Project: Creating Visualizations Using Cognos Analytics
Final Project: Creating Visualizations Using Google Looker Studio
Lab: Creating a Simple Dashboard with Excel
Introduction to Business Analysis
What you'll learn
Job-ready skills you need to kickstart your career as a business analyst (Aligned with the BABOK Guide)
Develop hands-on practical skills and prepare for ECBA certification valued by employers
Strategies and methods for process modeling, requirements gathering, stakeholder engagement, and project management
Fundamental concepts, tools, and techniques for systems analysis, data analysis, and visualization
Skills you'll gain
Excel Basics for Data Analysis
What you'll learn
Display working knowledge of Excel for Data Analysis.
Perform basic spreadsheet tasks including navigation, data entry, and using formulas.
Employ data quality techniques to import and clean data in Excel.
Analyze data in spreadsheets by using filter, sort, look-up functions, as well as pivot tables.
Skills you'll gain
Data Visualization and Dashboards with Excel and Cognos
What you'll learn
Create basic visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.
Explain the important role charts play in telling a data-driven story.
Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.
Build and share interactive dashboards using Excel and Cognos Analytics.
Skills you'll gain
Business Analysis: Process Modeling & Requirements Gathering
What you'll learn
Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience
How to apply BABOK principles in real-world scenarios
Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights
Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)
Skills you'll gain
Business Analysis: Project and Stakeholder Management
What you'll learn
Job-ready skills in project and stakeholder management that employers value in a good business analyst
The fundamental concepts of project management, including project phases, communication strategies, stakeholder, and risk management
How to apply various project management tools to effectively manage projects, conduct risk assessments, and plan communication strategies
How to implement effective communication strategies to engage stakeholders throughout the project lifecycle
Skills you'll gain
Business Analysis: Preparation Exam for ECBA Certification
What you'll learn
The IIBA-ECBA certification education requirements, experience requirements, and the end-to-end sign-up and testing process
The nine domains of the IIBA-ECBA test and the percentage of questions from each domain
Practice questions and mock exams, simulating the real ECBA test environment
Additional study sources and testing tips
Skills you'll gain
Capstone Project: Applying Business Analysis Skills
What you'll learn
Gain practical, in-depth experience that builds confidence and readiness for entry-level roles in business analysis
Apply the concepts and skills acquired to execute a practical business analysis project
Showcase proficiency in core business analysis skills, including process modeling, requirements gathering, risk assessment and system analysis
Demonstrate proficiency in using relevant business analysis tools and technologies, such as Excel and LucidChart
Skills you'll gain
Generative AI: Revolutionizing Business Analysis Techniques
What you'll learn
Apply generative AI tools and techniques to automate and enhance key business analysis activities.
Integrate generative AI capabilities with common business analysis tools such as Excel, documentation platforms, and visualization software.
Develop customized prompt strategies for specific business analysis use cases to achieve consistent, high-quality AI outputs.
Address practical implementation challenges, including data privacy, maintaining appropriate oversight, and managing organizational change AI.
Skills you'll gain
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructors
Why people choose Coursera for their career
Frequently asked questions
This professional certificate is self-paced, that is, you can allocate your time commitment based on your schedule.
For example, if you spend 8–10 hours/week, you can complete the program in approximately 3 months.
If you spend less time, for example, 4-5 hours/week, you can complete the program in 6 months.
This PC is suitable for those aspiring to or currently working in business analysis, including:
·Professionals transitioning into a Business Analyst role
·Graduates or students interested in pursuing a career in business analysis
·Individuals from various backgrounds with an interest in data analysis, IT, and business processes
·Anyone seeking to acquire the technical and soft skills needed to excel as a Business Analyst
·Business Analysts looking to deepen their expertise in specific areas or topics
·Professionals seeking the formal knowledge and skills required for the ECBA certification
This certificate is suitable for anyone interested in becoming a Business Analyst and does not require any prior experience in the field.
You should have basic computer literacy and a working knowledge of Office productivity tools, such as Word, Excel, and PowerPoint.
More questions
Financial aid available,
¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (6/1/2025 - 6/1/2026)