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Capstone Project: Applying Business Analysis Skills

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Capstone Project: Applying Business Analysis Skills

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Gain insight into a topic and learn the fundamentals.
3.6

29 reviews

Advanced level

Recommended experience

2 weeks to complete
at 10 hours a week

Gain insight into a topic and learn the fundamentals.
3.6

29 reviews

Advanced level

Recommended experience

2 weeks to complete
at 10 hours a week

What you'll learn

  • Gain practical, in-depth experience that builds confidence and readiness for entry-level roles in business analysis

  • Apply the concepts and skills acquired to execute a practical business analysis project

  • Showcase proficiency in core business analysis skills, including process modeling, requirements gathering, risk assessment and system analysis

  • Demonstrate proficiency in using relevant business analysis tools and technologies, such as Excel and LucidChart

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

21 assignments

Taught in English
Flexible schedule
Learn at your own pace

Build your Business Strategy expertise

This course is part of the IBM Business Analyst Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from IBM

There are 6 modules in this course

Elevate your career prospects with this capstone project, designed to help you showcase job-ready business analysis skills applied to a real-world inspired scenario.

This hands-on experience allows you to apply business analysis concepts and techniques through a case study, Enhancing Operational Efficiency in a Multi-Specialty Hospital. While working on this project, you’ll apply key business analysis skills, including requirements gathering, stakeholder analysis, project management, process modeling, and risk assessment. Additionally, you’ll use tools like Excel for data analysis and Cognos or Google Looker for creating impactful dashboards. This project offers an opportunity to design key artifacts integral to a business analysis project, including a Business Requirements Document (BRD), Requirements Traceability Matrix (RTM), Stakeholder Analysis and Engagement Plan, Process Model Diagram, Scope Management Plan and Risk Mitigation Plan. To conclude the project, you'll design a professional PowerPoint presentation summarizing your findings, sharpening your analytical and presentation skills. By completing this project, you’ll refine your critical thinking and problem-solving abilities and business analysis skills that stand on your resume. Be prepared to power up your business analysis career!

This module lays the groundwork for the capstone project by introducing the case study that you will work on. It also highlights the prerequisites, including awareness of the key concepts and essential tools of business analysis required to work on the capstone project. The module focuses specifically on requirements gathering, requirements prioritization, and documentation. You'll learn how to identify, organize, and document business requirements effectively. Through hands-on labs and demonstrations, you’ll practice creating a Business Requirements Document (BRD) and a Requirements Traceability Matrix (RTM) – the foundational artifacts in business analysis.

What's included

4 videos1 reading4 assignments4 plugins

4 videosβ€’Total 22 minutes
  • Course Introduction β€’5 minutes
  • Capstone Project Overviewβ€’5 minutes
  • Recap of Requirements Gathering β€’5 minutes
  • Recap of Requirements Prioritization Techniquesβ€’7 minutes
1 readingβ€’Total 10 minutes
  • Course Overview and Prerequisitesβ€’10 minutes
4 assignmentsβ€’Total 66 minutes
  • Graded Quiz: Requirements Gatheringβ€’15 minutes
  • Graded Quiz: Requirements Prioritization and Documentation Techniques β€’15 minutes
  • Checklist: Business Requirements Document (BRD)β€’18 minutes
  • Checklist: Requirements Prioritization and Documentation β€’18 minutes
4 pluginsβ€’Total 130 minutes
  • Reading - Assignment Overview: Requirements Gatheringβ€’5 minutes
  • Lab: Create a Business Requirements Document (BRD) β€’60 minutes
  • Reading - Assignment Overview: Techniques for Prioritizing and Documenting Requirementsβ€’5 minutes
  • Lab: Develop a Requirements Traceability Matrix (RTM)β€’60 minutes

This module focuses on two critical aspects of business analysis: stakeholder analysis and engagement and project management. With the demonstration videos and practical labs, you will develop a comprehensive Stakeholder Analysis and Engagement Plan, ensuring alignment with project objectives. Next, you will work on Project Scope Management and create a Work Breakdown Structure (WBS) to define and organize project deliverables. The module will enhance your ability to engage stakeholders strategically and manage project scope efficiently.

What's included

2 videos4 assignments4 plugins

2 videosβ€’Total 9 minutes
  • Recap of Effective Stakeholder Analysis and Engagementβ€’5 minutes
  • Recap of Project Scope Management and WBSβ€’4 minutes
4 assignmentsβ€’Total 66 minutes
  • Graded Quiz: Stakeholder Analysisβ€’15 minutes
  • Graded Quiz: Project Management β€’15 minutes
  • Checklist: Stakeholder Analysis and Engagement Plan β€’18 minutes
  • Checklist: Scope Management Plan β€’18 minutes
4 pluginsβ€’Total 140 minutes
  • Reading - Assignment Overview: Stakeholder Analysis and Engagementβ€’5 minutes
  • Lab: Create a Stakeholder Analysis and Engagement Planβ€’60 minutes
  • Reading - Assignment Overview: Project Management Planβ€’5 minutes
  • Lab: Create a Project Scope Management Plan with WBS β€’70 minutes

This module focuses on mastering process modeling techniques, a key aspect of business analysis that helps visualize and optimize workflows. You’ll gain hands-on experience with tools like Lucidchart or MS Visio to create clear and actionable process models. Building on these fundamentals, the module progresses to advanced process mapping techniques, including Business Process Model and Notation (BPMN) and Swimlane diagrams. Through guided demonstrations and practical labs, you will refine your ability to create detailed process maps that improve clarity and identify opportunities for process optimization.

What's included

2 videos4 assignments4 plugins

2 videosβ€’Total 11 minutes
  • Recap of Process Mapping and Optimizationβ€’4 minutes
  • Recap of Advanced Process Mapping Techniquesβ€’6 minutes
4 assignmentsβ€’Total 66 minutes
  • Graded Quiz: Process Modeling Techniques β€’15 minutes
  • Graded Quiz: Advanced Process Mapping Techniquesβ€’15 minutes
  • Checklist: Process Models and Documentationβ€’18 minutes
  • Checklist: Advanced Process Maps and Annotations β€’18 minutes
4 pluginsβ€’Total 155 minutes
  • Reading - Assignment Overview: Process Mapping and Optimizationβ€’5 minutes
  • Lab: Create a Process Model Using Lucidchart β€’75 minutes
  • Reading - Assignment Overview: Applying Advanced BPMN and Swimlane Diagramsβ€’5 minutes
  • Lab: Create Detailed Process Maps Using Swimlane Diagramsβ€’70 minutes

This module equips you with essential skills in data analysis and visualization, focusing on leveraging tools like Excel, Cognos, and Looker. You’ll begin by mastering data cleaning, manipulation, and analysis in Excel, ensuring the accuracy of your datasets. Next, the module focuses on dashboard creation using Cognos or Looker. You'll learn to design effective dashboards to present insights effectively, improving decision-making and stakeholder communication. Through guided demonstrations and labs, you will build dashboards that transform data into actionable visualizations.

What's included

3 videos4 assignments5 plugins

3 videosβ€’Total 12 minutes
  • Recap of Data Cleaning, Manipulation, and Analysis in Excel β€’5 minutes
  • Recap of Creating Dashboards Using IBM Cognos Analyticsβ€’4 minutes
  • Recap of Dashboard Creation in Lookerβ€’3 minutes
4 assignmentsβ€’Total 70 minutes
  • Graded Quiz: Data Analysis and Visualization β€’15 minutes
  • Graded Quiz: Dashboard Creation Using Cognos/Looker β€’15 minutes
  • Checklist: Data Analysis Using Excelβ€’20 minutes
  • Checklist: Building Effective Visualizationsβ€’20 minutes
5 pluginsβ€’Total 155 minutes
  • Reading - Assignment Overview: Analyzing Data in Excelβ€’10 minutes
  • Reading: Practical Guide to Effective Data Visualizationβ€’5 minutes
  • Lab: Data Cleaning, Manipulation, and Analysis Using Excelβ€’60 minutes
  • Reading- Assignment Overview: Data Visualization and Dashboards for Presenting Insightsβ€’10 minutes
  • Lab: Creating Dashboards in Cognos/Lookerβ€’70 minutes

This module focuses on the critical aspects of risk identification, management, and mitigation in business analysis. You’ll begin by learning the essentials of risk management, including how to identify potential risks and document them effectively using tools like a Risk Register and SWOT Analysis. Building on this foundation, the module advances to risk mitigation and control strategies. You’ll explore techniques for developing a Risk Matrix and creating mitigation strategies. Through practical labs and demonstrations, you’ll create a Risk Mitigation Plan that includes contingency measures to address identified risks.

What's included

2 videos4 assignments5 plugins

2 videosβ€’Total 10 minutes
  • Recap of Risk Management Essentialsβ€’5 minutes
  • Recap of Risk Mitigation Planβ€’4 minutes
4 assignmentsβ€’Total 70 minutes
  • Graded Quiz: Risk Identification and Managementβ€’15 minutes
  • Graded Quiz: Risk Mitigation and Control Strategies β€’15 minutes
  • Checklist: Comprehensive Risk Identification and Documentation β€’20 minutes
  • Checklist: Documenting Risk Control Measures and Contingency Plansβ€’20 minutes
5 pluginsβ€’Total 135 minutes
  • Reading - Assignment Overview: Developing a Risk Management Planβ€’10 minutes
  • Reading: Risk Assessment and Mitigation Strategies in Business Analysisβ€’5 minutes
  • Lab: Creating a Risk Register and Conducting a SWOT Analysisβ€’60 minutes
  • Reading - Assignment Overview: Strategic Risk Mitigation Planningβ€’10 minutes
  • Lab: Developing a Risk Matrix and Mitigation Strategies β€’50 minutes

In this final module, you will work on combining and presenting your project work into a compelling presentation that demonstrates your analytical and presentation skills. You’ll learn to structure and design effective presentations, applying best practices for clarity, engagement, and professionalism. Finally, you will submit this presentation highlighting insights derived from the project, which will be AI-graded.

What's included

2 videos3 readings1 assignment1 app item4 plugins

2 videosβ€’Total 10 minutes
  • Structure of a Presentationβ€’6 minutes
  • Best Practices for Presenting Your Findingsβ€’4 minutes
3 readingsβ€’Total 5 minutes
  • Final Project Overviewβ€’2 minutes
  • Congratulations and Next Steps β€’1 minute
  • Thanks from the Course Teamβ€’2 minutes
1 assignmentβ€’Total 16 minutes
  • Checklist: Final Presentation Preparationβ€’16 minutes
1 app itemβ€’Total 45 minutes
  • Final Project: Enhancing Operational Efficiency in a Multi-Specialty Hospitalβ€’45 minutes
4 pluginsβ€’Total 71 minutes
  • Lab: Build and Refine PowerPoint Presentation Summarizing Case Study Findingsβ€’60 minutes
  • Reading: Job Search Tips and Analysisβ€’5 minutes
  • Reading: Resume Writing Tips for Business Analystsβ€’5 minutes
  • Reading: Mock Interview Prep and Tipsβ€’1 minute

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Frequently asked questions

This course is designed for anyone interested in gaining practical experience using business analysis techniques, including process modeling, requirements gathering, risk assessment and system analysis that they can include on their resume and talk about in interviews. You should either have completed all prior courses in the IBM Business Analyst Professional Certificate or have competency in the various business analysis domains. 

Completing this capstone project gives you a hands-on opportunity to apply what you've learned in the IBM Business Analyst Professional Certificate in a practical, real-world context. This helps solidify your understanding and builds your confidence by allowing you to tackle actual challenges you might face in your career. Plus, it’s a valuable asset for showcasing your skills to employers.

A capstone project provides you with a concrete piece of work to show potential employers, demonstrating your ability to apply theoretical knowledge to real problems. It can serve as a powerful portfolio item or discussion point in interviews, making you stand out as a job candidate and proving that you're ready to hit the ground running.

This capstone requires you to produce the high-value documentation that defines a professional Business Analyst (BA) role. Using a real-world hospital case study, you will draft a Business Requirements Document (BRD)and a Requirements Traceability Matrix (RTM)to ensure every stakeholder need is accounted for. You will also develop a Stakeholder Engagement Plan, a Work Breakdown Structure (WBS), and a Scope Management Plan, providing you with a complete suite of project-ready deliverables to showcase to employers.

Effective process optimization requires clear visualization. In this project, you will move beyond simple flowcharts to master Business Process Model and Notation (BPMN)using tools like Lucidchart or MS Visio. You will gain hands-on experience designing Swimlane diagrams to identify bottlenecks and optimize cross-departmental workflows. By creating clear, actionable process maps, you demonstrate your ability to improve organizational clarity and operational efficiency.

A data-driven BA must be able to quantify both insights and threats. This project tasks you with cleaning and analyzing data in Excel before building impactful dashboards in IBM Cognos or Google Looker to support stakeholder decision-making. Furthermore, you will perform a comprehensive SWOT analysis and develop a Risk Matrix to identify and mitigate project threats. The capstone culminates in a professional presentation that proves you can translate these complex risk and data models into actionable business strategies.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Financial aid available,