Digital Specialists for Ticket Triage
Every IT team knows the drill. A ticket comes in, but before anyone actually fixes the issue, the real work […]
May 12, 2026 | Abel Concepcion
#1 Backup and Disaster Recovery for MSPs & IT Teams
At Datto, we believe there is no limit to what businesses can achieve with the right technology. With that in mind, we deliver robust, scalable, and intelligent backup solutions alongside endpoint management, professional services automation, networking and cybersecurity solutions. Together, we empower IT to protect, manage, and automate their businesses.
Datto unified backup
Backup That Delivers Unrivaled Recovery.
Eliminate the stress of ransomware, data loss and downtime with a backup solution purpose-built to ensure your data is always available, always secure.
Protects Data Everywhere
Whether data lives on-prem, in the cloud, endpoints or SaaS applications - we 've got you covered.
AI-Powered
Datto’s BackupIQ™ technology simplifies and automates operations, bolsters defenses and accelerates response and recovery.
Cloud First
The immutable Datto Cloud provides multiple layers of security so you can rest assured your backups are invisible to attackers and always available.
Datto rmm
Manage Every Endpoint, Everywhere.
A security-first, cloud-based RMM platform purpose-built to remotely secure, monitor, and manage endpoints to reduce costs and increase technician efficiency.
Automation At Scale
Streamline processes and reduce manual efforts effortlessly. Leverage our custom scripts, policies and webhooks to automate operations and elevate your teams to new levels of productivity.
Proactive Issue Resolution
Identify and resolve issues before they escalate. Take a proactive approach to protecting endpoint with automated patch management, built-in ransomware detection to help you monitor and respond to attacks, and much more.
Unified User and Endpoint Management
The only RMM to offer native, unified Microsoft 365 management to empower you to do everything you need from a single pane of glass – improving efficiency and security.
Autotask psa
Do More with AI-Powered Service Delivery.
Autotask is your all-in-one business operating system, offering a unified view of your IT operations and service delivery. Powered by AI, it transforms your team into Know-IT-All and Do-IT-All experts, scaling with ease and delivering top-notch services every time.
Amplify Your Team and Business with AI
Boost productivity with Cooper Copilot for Autotask. Instantly turn tickets into concise summaries, create succinct customer communication and effortlessly document resolutions.
Your Business - Unified
Say goodbye to juggling multiple tools and centralize all your services into a single source of truth. Seamlessly manage quotes, contracts, services, projects and payments.
Stronger Together with Datto RMM
Seamless integration with Datto RMM simplifies endpoint management while boosting efficiency and service quality.
Datto Innovation Spotlight
Datto is committed to delivering innovative features, automations and integrations – all designed to enhance user experience, eliminate errors and increase technician efficiency. Check out just some of our recent innovations:
👁 Cooper-Copilot-for-Autotask
Released November, 2024
Backup Concierge Program
Purpose-built for Datto MSPs to ensure proper data protection AND profitability – and it’s free! Your dedicated Backup Solution Architect is always just one call, email or text away.
👁 Cooper-Copilot-for-Autotask
Released October, 2024
Cooper Copilot for Autotask
Amplify your IT expertise and achieve more with Autotask's AI Assistant. Get the TL:DR faster with Smart Ticket Summary; Polish your replies with Smart Writing Assistant; and document actions taken with Smart Resolution Summary.
👁 Autotask Multi-Contract Update Wizard
Released August, 2024
Autotask Integration With VSA 10
Remediate issues faster and provide top-notch support to users with instant VSA 10 remote control from Autotask tickets.
👁 Autotask Multi-Contract Update Wizard
Released August, 2024
Autotask Multi-Contract Update Wizard
With the Autotask Multi-Contract Update Wizard, you can make contract updates in minutes instead of hours! Maintain consistent margins by uniformly applying service contract updates for multiple customers at once.
👁 Datto BCDR + IT Glue Copilot: Effortless Backup Documentation Innovation
Released June, 2024
Datto BCDR + IT Glue Copilot: Effortless Backup Documentation
Leveraging IT Glue’s new AI engine, IT Glue Copilot, Datto BCDR users can now get a seamlessly connected view of their backup appliances and an overall backup health overview in one pane, streamlining everyday tasks and ensuring data integrity.
👁 New! Datto S5-X4 Innovation
Released
New! Datto S5-X4
Software-based solution are highly vulnerable to the top three cyber attack methods. Datto’s appliance-based solutions are virtually IMMUNE to all three. The same S5 IT pros already love, now with DOUBLE the capacity and agents included.
👁 New! Datto Endpoint Backup Innovation
Released April, 2024
New! Datto Endpoint Backup
Never choose between backups and budgets again. Protect laptops, servers, and cloud VMs for one very (very!) low price. Image-based, direct-to-cloud backup, managed through the intuitive Datto UI.
👁 Autotask Integration with Microsoft Teams Innovation
Released April, 2024
Autotask Integration with Microsoft Teams
Organize your notifications and discuss solutions with your colleagues in real time by sending posts to Microsoft Teams channels when an Autotask Workflow Rule is triggered.
👁 New Client Portal Innovation
Released October, 2023
New Client Portal
The Autotask Client Portal has been rebuilt from the ground up to provide a intuitive, modern, and mobile responsive experience. This new portal also enables multi-language support.
👁 Endpoint Backup with Disaster Recovery Innovation
Released June, 2023
Endpoint Backup with Disaster Recovery
Convenient direct-to-cloud backup combined with Datto's powerful DR capabilities, immutable cloud, ransomware protection and unified management.
👁 FLEXspend Innovation
Released October, 2023
FLEXspend
FLEXspend gives MSPs complete flexibility in adjusting their backup spend if data moves - for example, from on-prem to Microsoft Azure, SaaS or anywhere in between.
👁 Datto Portal: Unified Backup Status Innovation
Released March, 2024
Datto Portal: Unified Backup Status
MSPs can now view backup status for Datto appliances, Endpoint Backup with Disaster Recovery, Backup for Microsoft Azure, and SaaS Protection in a single Unified Backup Status page.
👁 Support for RHEL 9 Innovation
Released March, 2024
Support for RHEL 9
Datto BCDR now fully supports Red Hat Enterprise Linux (RHEL) version 9, the latest version of Red Hat Linux.
👁 Microsoft 365 Management Innovation
Released November, 2023
Microsoft 365 Management
Microsoft 365 Management allows you to integrate the platforms effortlessly. With just a few clicks, get a comprehensive overview of your tenants, users and associated devices.
👁 Advanced Software Management Innovation
Released January, 2024
Advanced Software Management
Massively expanded software catalog plus automated updates and identification of software vulnerabilities for enriched endpoint security.
👁 SafeCheck with Datto RMM Innovation
Released January, 2024
SafeCheck with Datto RMM
Enable Zero Trust Network Access by verifying user identity and device health through Datto RMM, ensuring secure, compliant device access to cloud applications.
👁 Automated Threat Response for Datto EDR Innovation
Released April, 2024
Automated Threat Response for Datto EDR
Automated Threat Response quickly isolates, kills suspicious processes, and quarantines potential cyber threats, using tailored actions based on expert recommendations.
👁 Datto Antivirus Launch Innovation
Released January, 2024
Datto Antivirus Launch
Boasting a powerful next-generation engine our new antivirus, Datto AV, uses a combination of machine learning, AI and threat intelligence protect against malware.
👁 Impact and Urgency Matrix Innovation
Released February, 2024
Impact and Urgency Matrix
Ensure the most critical tickets are actioned first with standardized priority mapping based on the urgecy and impact of an issue. No more excuses for cherry-picking!
👁 Drop-A-Phish Innovation
Released January, 2024
Drop-A-Phish
Deploy phishing simulation exercises and security awareness training in a snap by forgoing the whitelisting of sending domains or IP addresses, saving you hours of time and frustration.
👁 Evidence of Compliance Innovation
Released March, 2024
Evidence of Compliance
Eliminate the time and effort spent collecting data while reducing error, by automatically importing Evidence of Compliance from multiple Kaseya IT Complete modules.
Valuable Insights for You
Explore our latest articles and resources for IT success.
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