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URL: https://www.kore.ai/customer-stories

⇱ Kore.ai Customer Stories – AI Success Across Industries

Agentic AI Apps
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Ready-to-deploy applications across industries and functions.

AI for Banking
AI for Healthcare
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AI for HR
AI for Recruiting
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Leverage pre-built AI agents, templates, and integrations from the Kore.ai Marketplace.

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Design and build applications on our Agent Platform using our enteprise modules.

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AI for Work
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From search to action: what makes agentic AI work in practice
AI use cases: insights from AI's leading decision makers
Beyond AI islands: how to fully build an enterwise-wide AI workforce
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Your strategic enabler for enterprise AI transformation.

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PLATFORM MODULES
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Usecase Library

Find the right AI use case for your business

Recent AI Insights
What's new in AI for Work: features that drive enterprise productivity
AI INSIGHT
20 Feb 2026
Parallel Agent Processing
AI INSIGHT
16 Jan 2026
The AI productivity paradox: why employees are moving faster than enterprises
AI INSIGHT
12 Jan 2026
The Decline of AI Agents and Rise of Agentic Workflows
AI INSIGHT
01 Dec 2025
Agent Marketplace
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Kore.ai named a leader in The Forrester Wave™: Conversational AI for Customer Service, Q2 2024
Generative AI 101
CXO AI toolkit for enterprise AI success
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Featured Customer story

Transforming global HR support at AMD with scalable AI agents

AMD partnered with Kore.ai to transform HR support delivery at scale—quickly, efficiently, and without sacrificing the human touch.

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Ecuador's largest insurer transforms contact center operations with agentic AI

Customer Story
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Insurance provider transforms customer service with AI agents

Customer Story
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Global design and engineering software leader automated employee experience with AI

Customer Story
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How a leading confectionary manufacturer modernized IT support for 90K employees

Customer Story
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Empowering a Global Frontline Workforce with AI-Driven Employee Assistance

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Transforming Live Event Support with Intelligent Digital Self-Service

Customer Story
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Customer reviews

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Managing Director

Unlocking business efficiency with Kore.ai integrations

Kore is a comprehensive platform that significantly helps automate and apply AI seamlessly to business processes.

Effortlessly tailored product: public appeal and critiques

Easily customizable and quick to adapt to the latest tech advancements.

Way of the future!

The service and product are both amazing. Implementation was a great experience from the support side.

Kore.ai experience

Ever since we started working with Kore they have been very gracious and accommodating to our needs and ever evolving requirements.

Innovative low-code platform pushing technological boundaries

Great platform, very innovative always in the edge of the technology.

Innovative AI solutions and versatile templates from Kore.ai

Kore.ai has a very knowledgeable team, and I was impressed with their AI innovations and thought leadership.

Vendor's proactive response and industry expertise stands out

The vendor was extremely proactive in responding to the queries. They have industry segment leaders that bring in a wealth of specific industry experience that is crucial in the final design of the product.

Innovation enabler and great business support

The platform is user-friendly and very intuitive, especially the conversation builder and analytics.

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Too easy to understand with lots of configuration

What I like about Kore.AI is its platform. It has everything to develop AI solutions in-house: a low, no-code AI system with Gen AI (LLM) capabilities. From understanding the user query to satisfying their needs, it's easy to build and integrate with the XYZ App, which summarizes documents and automates the creation of an AI agent used by employees and for L1 IT Assistance.

Empowering conversational AI platform for scalable automation

Kore.ai provides a powerful and highly customizable AI platform that enables seamless automation across customer support, internal operations, and digital channels. Kore.AI is solving the challenge of delivering consistent, scalable, and intelligent customer and employee experience through conversational AI. We were facing limitations with human-only support models and needed a solution that could automate repetitive queries, reduce response times, and operate 24/7 across multiple channels.

Amazing platform

It's a low-code / no-code platform and easy to understand. Very easy to use the platform. Easy to build and understanding is also easy.

Kore ai the one platform for all CAI problems

The platform looks all good and well. The person with minimal amount of knowledge in NLP and LLM can start configuring their AI agent for their required product. It has the ability to solve a lot of issues that many of the small and large businesses face nowadays.The amount of time it will take to integrate AI agents will be low compared to other platforms. The implementation might take time but it will be worth the wait. They have very supportive but time-consuming customer support. Kore.ai has solved many issues many of the businesses facing no matter which sector they business in the kore.ai has a solution for it. Going deep I feel like kore.ai AI agents and agentic assists might help many of the top companies to achieve more revenue in the coming years. It makes the customer support easy, increases customer satisfaction, reduces the cost of employing the agents more.

Full-stack AI builder

What I like best about Kore.ai is the way it gives full control for building smart AI agents. Everything is in one place. The platform makes it easy to test, plug LLMs, and connect to external data using RAG and usage search. No need to depend on multiple tools — everything is smooth and efficient. Kore.ai solves key enterprise challenges like automating customer support, IT service desks, and complex workflows using conversational AI. For me, as a test engineer, it helps by providing a unified platform to build, test, and integrate bots with LLMs and external data sources easily. This reduces manual work, speeds up AI agent deployment, and improves accuracy in data retrieval with Agentic RAG—making my job efficient and reliable.

On the road - re:imagine city tour

Axis bank’s AI journey and the road ahead
Video
22 August 2025
Executive panel : Unlocking value with AI with Forrester & FSCU
Video
16 October 2025
Building the enterprise agent ecosystem
Video
22 August 2025
Executive panel : From manual to autonomous
Video
22 August 2025
Hyperscaler perspectives: AWS - joint AI value for India market
Video
22 August 2025
Hyperscaler perspectives: Microsoft - joint AI value for India market
Video
22 August 2025
Scaling AI, responsibly with BCG
Video
22 August 2025
From vision to value : How enterprises are putting generative AI to work
Video
17 June 2025
Accelerating value creation with agentic AI
Video
17 June 2025
Customer spotlight - Belfius
Video
17 June 2025
Winning in agentic AI with BCG
Video
17 June 2025
Reimagine business with AI with Raj Koneru
Video
25 September 2025
What makes AI agents special with Cobus Greyling
Video
25 September 2025
Reimagine work : Applying AI at scale with Morgan Stanley
Video
25 September 2025
Executive panel enterprise value with AI with AWS & Forbes
Video
25 September 2025
From vision to value: How CVS is activating agentic AI across the enterprise
Video
25 September 2025
Applying AI at scale with AMD
Video
16 October 2025
AI industry insights with Forrester
Video
16 October 2025

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