Microsoft Dynamics 365 Blog
The future of agentic CRM and ERP
Navigate blog by:
- Thought leadership
- 6 min read
Reinventing source-to-pay with agentic ERP
Explore how AI agents transform source-to-pay by supporting faster insights, smarter actions, and more resilient procurement operations.
- News and product updates
- 5 min read
Turning customer experience into a growth engine
Announcing new agentic customer experience capabilities in Dynamics 365 and Microsoft Copilot Studio across the entire customer lifecycle.
- News and product updates
- 3 min read
Copilot Cowork: From conversation to action across skills, integrations, and devices
Today, we’re announcing additional capabilities in Cowork to expand on what it can make possible for you.
- Events
- 6 min read
From intelligence to impact: How agentic AI is reshaping today’s supply chain
As supply chains become more dynamic, the way work gets done and operations are run is changing, and agentic AI is at the forefront.
CRM
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- News and product updates
- 2 min read
A new way of working is taking shape: Frontier Transformation
We’re taking a significant step forward in bringing agentic business applications to life across Microsoft 365, Dynamics 365, and Microsoft Power Platform. -
- Events
- 6 min read
The era of agentic business applications arrives at Convergence 2025
At Convergence 2025, December 9–12, we’ll explore how organizations can build an AI-first autonomous enterprise powered by data, copilots, and agents working together across Microsoft Dynamics 365 and the Microsoft Cloud.
Build resilient supply chains
Read our e-book, Operational Excellence: How to build resilient supply chains with Microsoft Dynamics 365, to uncover practical insights that help you optimize supply chain operations using real-time insights and automation, increase supply chain visibility, adapt to market changes, and more.
ERP
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- News and product updates
- 3 min read
Agentic AI for inventory to deliver: From procurement to fulfillment
From procurement and production to fulfillment and customer satisfaction, inventory-to-deliver impacts every aspect of the supply chain. -
- Analyst reports
- 6 min read
Microsoft Dynamics 365 named a Leader in three Gartner® Magic Quadrant™ reports: Cloud ERP for Service-Centric Enterprises, Cloud ERP for Product-Centric Enterprises, and Cloud ERP Finance
We’re excited to announce Microsoft Dynamics 365 is a Leader in three Gartner® Magic Quadrant™ reports. -
- Events
- 4 min read
Explore new AI innovation for Dynamics 365, Microsoft Power Platform, and Copilot Studio at the Business Applications Launch Event
Get a first look at the latest AI and low-code updates, with insights and demos from Microsoft product leaders and engineers. -
- News and product updates
- 6 min read
2025 release wave 2 plans for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Microsoft Copilot offerings
The 2025 release wave 2 for Microsoft Dynamics 365, Microsoft Power Platform, and Copilot offerings introduces new capabilities that help organizations harness the potential of AI.
Get started with Dynamics 365
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