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URL: https://www.microsoft.com/en-us/microsoft-365-copilot/maximize-impact

⇱ Maximize Impact with Copilot | Microsoft 365

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Microsoft 365 Copilot

Put Copilot to work for you

Get tips and tricks on how to use Copilot so your team can focus on the work that matters most.
MICROSOFT 365 COPILOT

Put Copilot to work for you

Get tips and tricks on how to use Copilot so your team can focus on the work that matters most.
OVERVIEW

Getting more with Copilot

Learn how to track progress and business results with Copilot—and how you can tailor Copilot for your needs.
Resources by role

Add value at scale across your business​

Provide even greater opportunities to increase revenue, optimize costs, and help employees to thrive.
HOW-TO VIDEOS

Reimagine workdays across your organization with Copilot

Watch how Microsoft employees are using Copilot to improve business outcomes across marketing, customer service, sales, legal, human resources, communications, and IT roles.

How to use Copilot for marketing tasks

Prepare briefs quickly and easily, plus boost creativity.

How to use Copilot for customer service tasks

Locate knowledge articles, place orders, and get summaries of service interactions.

How to use Copilot for sales tasks

Make a customized sales pitch deck based on customer research, get summarized findings, and analyze data for deeper insights.

How to use Copilot for legal tasks

Analyze regulations, including the compliance aspects of legislation.

How to use Copilot for human resource tasks

Create knowledge-based articles with explanations and scenarios to help employees understand policies and procedures.

How to use Copilot for communications tasks

Draft and revise scripts for team meetings, presentations, and events.

How to use Copilot for IT tasks

Enhance users’ and admins’ productivity by speeding up tasks, such as creating documentation.
COPILOT DASHBOARD

Measure your impact

Understand how people are using Copilot—and get insights and resources to drive greater adoption—in the admin center and Microsoft Copilot Dashboard.

Understand readiness

Explore the Readiness tab to see how many people are using key Microsoft 365 apps where Copilot is available, plus track the number of active and eligible licenses in your plan.
Understanding usage and license availability helps you assess and plan for scaling Copilot across your organization.

Review active engagement

View the Adoption tab to see how many people are using Copilot and which apps they’re using it in. Compare adoption trends across groups and job functions.
Engagement metrics help you understand where and how Copilot is being used, as well as where more support or training may be needed.

Explore usage and perception

The Impact tab shows where people are saving time across the organization and in common workplace activities, like meetings or emails. Incorporate survey feedback to understand how people feel about working with Copilot.
Evaluating usage helps you understand which business areas people are using Copilot in and how it’s adding value across the organization.

Explore training resources

Discover a variety of resources under the Learning tab to support you and your team on every step of the AI journey.
AI is continuously evolving, as are Copilot capabilities. Stay up to date with Microsoft learning materials and hands-on resources.
AI AGENTS

Enhance and optimize Copilot for your needs

Tailor Copilot to your business

Connect more deeply to your business data, apps, and workflows outside of Microsoft 365 using out-of-the box Copilot connectors and pre-built agents.

Create autonomous agents with Copilot

Agents can range from simple prompt-and-response to fully autonomous, and Copilot Studio1 is where you can easily create, manage, and connect agents to Copilot.
ADDITIONAL RESOURCES

Dive deeper with Copilot and AI

Onboard Microsoft 365 Copilot Business 

How business leaders are using Copilot

Introducing Microsoft 365 Copilot Chat​ 

What are AI agents, and how do they help businesses?

The WorkLab Podcast: Essential Conversations on AI and the Future of Work

Key ways to use Copilot for work

Copilot Prompt Gallery

Top 10 prompts to try

The art and science of working with AI

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NEXT STEPS

Continue your AI journey

Try Microsoft 365 Copilot Chat with your Microsoft 365 work account.

Dive deeper

Learn more about the features of Microsoft 365 Copilot, your AI assistant for work.​

Get email updates about Copilot

Discover tips, tricks, and the latest insights on Microsoft 365 Copilot and AI—delivered straight to your inbox.
NEXT STEPS

Continue your AI journey

Try Microsoft 365 Copilot Chat with your Microsoft 365 work account.

Dive deeper

Learn more about the features of Microsoft 365 Copilot, your AI assistant for work.​

Get email updates about Copilot

Discover tips, tricks, and the latest insights on Microsoft 365 Copilot and AI—delivered straight to your inbox.
NEXT STEPS

Continue your AI journey

Try Microsoft 365 Copilot Chat with your Microsoft 365 work account.

Dive deeper

Learn more about the features of Microsoft 365 Copilot, your AI assistant for work.​

Get email updates about Copilot

Discover tips, tricks, and the latest insights on Microsoft 365 Copilot and AI—delivered straight to your inbox.
  1. [1]
    Copilot Studio capabilities in Microsoft 365 are provided under Copilot Studio terms.