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⇱ Google Cloud reviews 2026


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What is Google Cloud?

Google Cloud offers a comprehensive platform renowned for cost-effectiveness, scalability, robust security, and seamless integration with tools such as Kubernetes, making it suitable for various business functions.

Get the Google Cloud Buyer's Guide and find out what your peers are saying about Google Cloud, Amazon AWS, Microsoft Azure and more!
Google Cloud is the #3 ranked solution in top Infrastructure as a Service Clouds and #4 ranked solution in PaaS Services. PeerSpot users give Google Cloud an average rating of 8.4 out of 10. Google Cloud is most commonly compared to Amazon AWS: Google Cloud vs Amazon AWS. Google Cloud is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 15% of all views.

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PeerResearch reports based on Google Cloud reviews

TypeTitleDate
CategoryInfrastructure as a Service Clouds (IaaS)Jun 28, 2026Download
ProductReviews, tips, and advice from real usersJun 28, 2026Download
ComparisonGoogle Cloud vs Microsoft AzureJun 28, 2026Download
ComparisonGoogle Cloud vs Amazon AWSJun 28, 2026Download
ComparisonGoogle Cloud vs Akamai Connected Cloud (Linode)Jun 28, 2026Download
Suggested products
TitleRatingMindshareRecommending
Amazon AWS4.215.1%93%260 interviewsAdd to research
Microsoft Azure4.28.6%95%324 interviewsAdd to research
Key learnings from peers
Last updated Jun 14, 2026

Valuable Features

Google Cloud's most valuable features include centralized event-driven data processing, seamless integration with services, automated task efficiencies, security, scalability, ease of use, and cost-effectiveness. It provides powerful tools like Kubernetes for application management and BigQuery for data analytics. Users benefit from its stable performance, user-friendly interface, and accessibility from any location. Google Cloud supports efficient hosting, database management, and integration with various cloud tools, enhancing operational capabilities and reducing resource demands.
  • "Google Cloud has positively impacted my organization, particularly in the work that a certain automated task can do when you compare it to manual work."
  • "Google Cloud Kubernetes support, especially GKE, is really reliable and good mainly from a microservices point of view for any product development."
  • "Google Cloud is a good alternative solution; I think it's a better fit for Mac operating systems than Windows, and if you're utilizing Google Cloud for something like big data, then their BigQuery is decent."

Room for Improvement

Google Cloud faces challenges in usability and integration with other platforms. Users seek better analytics tools, enhanced customer support, and intuitive interfaces. The pricing structure is a concern, as is the difficulty in database migration. The lack of comprehensive documentation and limited storage options are notable drawbacks. Language compatibility issues, particularly with right-to-left scripts, and localized services, especially in regions like MENA, need attention. Security features and support for varied technologies, such as .NET, need enhancement.
  • "I think perhaps the usability of Google Cloud could be one of the things that might get improved."
  • "To do very deep-level troubleshooting and enable additional logs, they will be charging."
  • "Google Cloud could be cheaper."

ROI

Many users noted a noticeable return on investment due to reduced employment needs and significant time savings. Transitioning workloads from on-premises to cloud enhanced efficiency, making certain tasks much faster. Leveraging full features and modernization was essential for justifying costs. Savings were also attributed to free features and fair pricing. Enhanced ease and speed of deployment contributed to decreased production costs. However, some did not have specifics or had not examined the ROI aspect.

Pricing

Enterprise users report that Google Cloud pricing is generally competitive, with flexible models such as pay-as-you-go and fixed monthly fees. Despite some finding it pricey compared to Azure, users appreciate the incremental cost adjustments. Licensing fees vary; some users cite them as monthly or annual while others note costs are based on usage. A free tier is available, though additional support incurs extra costs. Many users desire more transparency and flexibility in pricing.
  • "If one is cheap and ten is expensive, I rate the tool's price as an eight."
  • "For commercial purposes, users need to pay for the products they use on a workload basis, not a license basis. There are two pricing models: fixed monthly and pay-as-you-go. In the pay-as-you-go model, users pay for the resources they use, while in the fixed monthly model, they have 24/7 access to resources for a set monthly fee."
  • "Google Cloud is quite expensive, and I rate it at seven out of ten."

Popular Use Cases

Organizations primarily utilize Google Cloud for AI research, deploying applications, and enhancing IT infrastructure. Vertex AI aids in automating tasks like invoice extraction. Cloud Functions support API tasks. Google Cloud also serves data storage, document sharing, and hosting needs, including IT infrastructure migration from on-premises. Additionally, it supports big data analytics, disaster recovery, virtual machines, and Kubernetes management. Users appreciate its scalability, security, reduced hardware requirements, and versatility across multiple applications and sectors.

Service and Support

Google Cloud customer service receives high marks for being supportive and knowledgeable, with some users noting quick responses. Others indicate the service requires a separate purchase, and some report delays in getting responses. Many users haven't needed to contact support due to ease of use and comprehensive online documentation. Several prefer partner support for faster service. Despite mixed experiences, numerous users appreciate technical expertise and rate customer service positively.

Deployment

Google Cloud's initial setup is generally considered easy and straightforward for most users, though complexity can vary depending on specific use cases and business requirements. Many appreciate quick deployments, requiring minimal time and minimal user involvement. While technical assistance is easily accessible, some find setup moderately complex, especially when configuring enterprise workloads or integrating with existing systems. Initial setup complexities are often mitigated by users who have prior experience or adequate training, greatly simplifying the process.

Scalability

Google Cloud is highly scalable, supporting a variety of configurations with ease. Organizations find it reliable, supporting thousands of users efficiently. It supports expansion without complications, often rated near perfect for scalability. Users appreciate seamless scaling capabilities, leveraging automatic features for resource management. Its use in enterprise sectors like finance and healthcare highlights its capacity to handle substantial data loads. Users across different sectors are consistently satisfied with its scalable infrastructure.

Stability

Google Cloud is frequently described as stable and reliable, garnering high ratings from users. It is noted that there are no significant issues with bugs, glitches, crashes, or freezes. Some users experience minor capacity challenges or slower services depending on specific use cases. Many rate its stability between eight and ten out of ten, praising its performance and uptime while recognizing subscription-specific requirements for optimal operation.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Google Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business39
Midsize Enterprise7
Large Enterprise32
By reviewers
By visitors reading reviews
Company SizeCount
Small Business204
Midsize Enterprise99
Large Enterprise373
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
13%
Comms Service Provider
10%
University
6%
Construction Company
6%
Outsourcing Company
5%
Government
4%
Healthcare Company
4%
Computer Software Company
3%
Educational Organization
3%
Media Company
3%
Retailer
3%
Marketing Services Firm
3%
Transportation Company
2%
Performing Arts
2%
Real Estate/Law Firm
2%
Insurance Company
2%
Energy/Utilities Company
2%
Legal Firm
2%
Logistics Company
2%
Consumer Goods Company
1%
Wholesaler/Distributor
1%
Hospitality Company
1%
Non Profit
1%
Pharma/Biotech Company
1%
Recruiting/Hr Firm
1%
Recreational Facilities/Services Company
1%
Renewables & Environment Company
1%

Compare Google Cloud with alternative products

Learn more about Google Cloud

Google Cloud stands out for its ease of setup, stable infrastructure, and user-friendly interface. It provides essential features for AI, data analytics, and reliable storage, supporting multi-regional deployments for diverse applications. While maintaining minimal operational costs, it ensures simplified deployment and comprehensive application capabilities. However, improvements are needed in monitoring tools, customer support, documentation, and pricing options. Enhancements in stability, integration, and workload management are also required.

What are the essential features of Google Cloud?
  • Cost-effectiveness: Enables budget-friendly operations and reduced operational costs.
  • Easy Setup: Offers a straightforward and quick setup process.
  • Scalability: Supports growing business needs with vast resources and infrastructure.
  • Robust Security: Provides strong protection and compliance measures.
  • Seamless Integration: Effective integration with tools like Kubernetes and other applications.
What benefits and ROI can be observed?
  • Reduction in Operational Costs: Minimizes infrastructure and maintenance expenses.
  • Global Reach: Allows businesses to expand operations across multiple regions.
  • Flexibility: Adapts to different business models and rapid scaling needs.
  • Cross-Platform Compatibility: Facilitates integration with existing tools and platforms.

Industries leverage Google Cloud for infrastructure management, analytics, application hosting, and development environments. Entities utilize its cloud network, machine learning support, disaster recovery solutions, and big data handling. Many rely on Workspace tools for communication and virtual machine applications for efficient IT infrastructure deployment.

Google Cloud was previously known as GCP.

Related questions

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Popular Comparisons

Popular Comparisons
Google Cloud Reviews Summary
Author infoRatingReview Summary
Solution Architect at a tech vendor with 10,001+ employees4.0I find Google Cloud excellent for reducing on-prem footprint and its GKE is reliable. However, I dislike being charged extra for deep troubleshooting logs and storage for basic services, which should be included. Overall, it's a stable and scalable platform.
Data Scientist at a comms service provider with 501-1,000 employees4.5I primarily use Google Cloud, especially Vertex AI and Cloud Functions, for AI research and invoice data extraction, which significantly saves time over manual processes. It's stable and scalable, though usability could improve. Overall, I rate it nine out of ten.
IT Service Delivery Manager at NGK5.0I've used Google Cloud for six years to manage infrastructure and virtual machines, finding it scalable, cost-effective, and easy to use, with strong support. We're also exploring data analytics using Looker Studio for our business intelligence projects.
Senior Account Lead at a tech services company with 11-50 employees4.5I’ve used Google Cloud for four years, mainly for enterprise search with BigQuery and Agent Space. It’s stable, scalable, and cost-effective, though direct support and early product releases need improvement. I'd rate it a nine overall.
Engineering Manager at a hospitality company with 11-50 employees3.5We've used Google Cloud for hosting our platform with Kubernetes and managed PostgreSQL, but I prefer AWS for its maturity and ease. Google Cloud works well, though pricing and regional support could definitely be improved.
RPA developer at a healthcare company with 10,001+ employees4.5I've used Google Cloud with BigQuery for three months and appreciate its cloud-based convenience and flexibility, though adjusting from SQL Server's structure took time; it's stable, scalable, and simplifies data handling without maintenance hassles.
Technology Manager at Publicis Sapient4.0We primarily use Google Cloud for deploying applications, benefiting from features like Kubernetes integration and Terraform. While scaling and flexibility have improved, logging needs enhancement. Production time has decreased, but the interface could be more intuitive for non-technical users.
Presales Engineer at 2P - Perfect Presentation4.0I offer a monitoring solution for virtual machines in GCP, providing visibility for cloud environments. GCP's tools lack comprehensive performance analysis for mixed technologies. More hypervisors would be beneficial as current regional services are limited and need improvement.
Senior Assistant Vise President at a financial services firm with 10,001+ employees3.5I found Google Cloud's UI-based tool effective, offering valuable recommendations and improved availability, reducing previous downtime from 10% to 1%. However, the security features require enhancement due to the lengthy access approval process in my organization.
Head, Data Integration & Management at a non-profit with 10,001+ employees4.0Our company uses Google Cloud for big data storage across various sectors, benefiting from its excellent BigQuery support and security. While it's easier to use than Azure, improvements in configurability for high-volume databases and managed services are needed.
AnjaneyaVara Prasad
Solution Architect at a tech vendor with 10,001+ employees
May 11, 2026
Cloud services have reduced on‑prem hardware costs and now support flexible microservices workloads

What is our primary use case?



The main requirement from my clients to Google Cloud is to reduce the on-prem footprint or to minimize the maintenance cost of the on-prem data center. Those who are looking for a scalable solution can go with Google Cloud. The main key point is to reduce the footprint of the on-prem data center in terms of purchasing servers and maintenance renewals, which can mainly focus on the hardware. To reduce the hardware footprint, we can prefer Google Cloud.

Some functions or features I really value in Google Cloud, especially for the banking sector and BFSI, is that they would want to maintain their on-prem workloads segregated with multiple data centers, while still adopting part of their workload to Google Cloud. In that case, they want to replicate or keep a secondary copy in Google Cloud. Google has tie-ups with some ISV solutions, Independent Software Vendor companies. For example, on-prem we have Pure Storage, Pure, and now Dell (formerly Dell EMC). Pure, NetApp, and Dell have tie-ups and have created custom solutions. If I want to keep my primary copy on-prem and reduce the cost or minimize my hardware footprint, I can keep my secondary copy in Google Cloud. Google has tie-ups with NetApp, Pure, and Dell, and they have created customized ISV solutions. The secondary copy can be kept in Google Cloud while the primary copy remains on-prem, so we can replicate the data. Overall, the pricing and costing factors can be reduced. Instead of deploying the whole same setup on another data center, Google is providing these kinds of solutions. Even other vendors provide solutions, but when compared with Pure and their solutions, we do not have the equivalent in Azure or AWS. It may be in the development phase for those providers. I am giving one example for setting up and configuring a DR setup in Google Cloud. Instead of keeping everything on-prem, to set up an on-prem disaster recovery, we have to purchase switches, routers, and servers, among many other things. However, to minimize the cost, we can keep it in Google Cloud. That is one option. The second point is that for workloads, at least for development and non-prod environments, we can leverage Google Cloud. We can use Google Cloud for both prod and non-prod workloads and application workloads.



What is most valuable?



Google Cloud Kubernetes support, especially GKE, is really reliable and good mainly from a microservices point of view for any product development. Google Kubernetes Engine is really reliable and it is good for product development because if you take some product, they might have to release multiple features on a release-by-release basis, adding multiple features. GKE is helping a lot with this. Earlier, we were completely in the monolithic approach because all the software and everything was clubbed and kept in one operating system. Now, we have segregated it. If I want a snapshot, I can use one node from the GKE. If I want some other feature in terms of replication-related features or OS-related features, everything I can use individual Kubernetes nodes. Whenever I want to do some enhancement or updates specific to that specific service, we can easily do it. Google is good in that regard.

What needs improvement?



Regarding potential areas of improvement for Google Cloud, considering that they are providing 300 plus services, some services could be improved. For example, if I am facing some network troubleshooting issue in GKE in Google Cloud, I have to dig deeply and enable some special logs, such as flow logs. To enable that, it is chargeable. At least for basic services, they should give end-to-end support. In terms of end-to-end support, if I am purchasing one firewall from Google and using that firewall, all firewall-related services should be free. If I want to troubleshoot something deep and perform deep troubleshooting, you have to enable some additional logs. That is not that good. If I have to enable additional logs and want to store them into Google Cloud storage, which is similar to an S3 bucket, it is again chargeable. Those kinds of things should be given as part of the package. If you take firewall, all firewall-related logs, activities, and diagnostics everything should come as one package. If you want to do some deep analysis, you have to enable these logs, and for that you have to store them in the cloud storage, which is again chargeable. We should not have those kinds of things.

Regarding additional costs, it can vary case by case. If I want to do deep analysis, I have to enable some logs, and for those logs, Google is charging. I am already paying for my virtual firewall from Google, and I am paying the cost for that. If I want to do some further troubleshooting and enable some low-level logs, they are charging for that. So these are the kinds of things I am talking about. To do very deep-level troubleshooting and enable additional logs, they will be charging. Not only Google, but all clouds are charging for this.


Functionality-wise, Google Cloud is fine. In terms of virtual machine deployment or VM instance, the functionality is good.



For how long have I used the solution?



I have been working with Google Cloud for two years.

What do I think about the stability of the solution?



Regarding the stability of the product, it is the best one. I can give it an eight out of ten.

What do I think about the scalability of the solution?



Scalability-wise, I will also give it an eight out of ten. Google Cloud is good for everything in terms of scalability.

How are customer service and support?



Technical support is also good. The support mark is based on whether you have standard or premium support, and based on that they will provide the support, which is fine.

Which solution did I use previously and why did I switch?



Currently, I am completely out of the PowerProtect domain and now completely into the cloud with Azure, AWS, and Google Cloud. So I am no longer working with PowerProtect, Data Domain, or Dell products.

I have quit DXC technology. I spent almost nine years with DXC. After that, I moved to LTI Mindtree, and now I am at Mindtree.



How was the initial setup?



The initial setup for Google Cloud is simple.

What other advice do I have?



The AutoML feature of Google Cloud is really good. Google is providing good AI features. We have been leveraging ServiceNow integration through API. Whatever knowledge base articles are stored in ServiceNow, through an ETL process (extract, transform, load), we have integrated with Google Engine through API. So if I want to get information, for example, my shift starts at 2:00 PM, and how many hours I am supposed to work, if I type in the front end through a chatbot or RIMA or anything, then we get the response. How we get the response is through Google Cloud. The Google Cloud storage talks to the Google search engine and AI search engine, and then it gets the data from ServiceNow, and then it responds to the user, such as "This is your shift time, 9 hours." We have been integrated with ServiceNow, Confluence portal, and SharePoint. It is really very helpful.

For security and IAM side, identity and access management in Google Cloud is good. In terms of roles and assignments, it comes under RBAC, which is role-based access control, and that is a very good feature. We can control at each service level and can restrict the control of the users. Only for developers, they need only read-only access for storage account or cloud storage. We can restrict the control at each service level. That is good.


Multi-cloud support in Google Cloud is good. Only a very few customers are using multi-cloud support. For example, a client has Azure Kubernetes Service and GKE. Both have been integrated using Google Anthos. Google Anthos is one of the services, and the main purpose is that we can deploy our workloads in AWS, for example, Kubernetes services and Kubernetes nodes. Similarly, I can deploy the same nodes on Google Cloud side as well with GKE. At any point in time, if my AWS whole region goes down, users can still access their workloads from GKE. To know that this goes down and the user is accessing from Google Cloud, the user means admin. Because Google is providing Anthos, there we can integrate with AWS as well as Google Cloud Kubernetes services. There we have the dashboard from where we can monitor. That is the best option. This option we do not have in AWS or Azure. Only Google has it with Anthos.


For Google BigQuery, we are using Google Cloud for Big Data purposes, and that is good. I have provided a solution for Big Data to only two to three clients on Google Cloud side. From BigQuery point of view, it is good. Google Cloud is good. I give this review an overall rating of eight out of ten.


reviewer2837757
Data Scientist at a comms service provider with 501-1,000 employees
Jun 13, 2026
Automated invoice extraction has transformed manual workflows and now saves significant time

What is our primary use case?



My main use case for Google Cloud would be using the functions and the Vertex AI functionality, so mostly AI research and AI deployment.


For my AI research and deployment, I use Vertex AI to extract information from invoices that were used in my company. As the process tends to be very manual since you need to input a lot of sensitive information, I tried to develop a model and then with the help of Vertex AI, customize it and implement it in the real cloud platform within my company.


Using Vertex AI and Google Cloud for the invoice extraction project helps a lot compared to doing it manually or with other tools. It reduced a lot of hours that are usually invested in this process. The fact that it increased the time I spend, not just to handle one, but also many of them, is a big difference.


Regarding my main use cases with Google Cloud, I would also say the use case of using Cloud Functions. For example, whenever you need to use an API or perform a certain task within the platform, that was also part of the reason that I decided to use Google Cloud Functions.



What is most valuable?



The best features Google Cloud offers, in my experience, include very event-driven data, which means that all the information is centralized around what I can do with my data, from extracting, processing, and reporting. I think that flow is what makes it unique when I compare it to other products. I can also connect to other types of services, all within a safe platform.


The event-driven data flow benefits my work greatly. With this philosophy, I can actually process tons of messages or information, as I was discussing about invoices. With this communication, if there's something that seems wrong, I can get my other teams informed because it triggers a notification within the system and with personal users as well.


I find the combination of the three tools I mentioned before very valuable in Google Cloud. It's not just one item; it's many tools combined that make my work easier.


Google Cloud has positively impacted my organization, particularly in the work that a certain automated task can do when you compare it to manual work. It saves a lot of hours and a lot of resources that are put into this type of task. It's very convenient.


Regarding how many hours or resources my organization has saved since using Google Cloud for these tasks, if I were to do these activities manually per day, I can process around 10 of them, but with this function, it could be done within an hour. Of course, there's time for the building of this solution as well, but overall, when you measure this solution into production when you need to handle not 10, but 50 per week, and this could be done within one or two hours, that saves a lot of time.



What needs improvement?



I think perhaps the usability of Google Cloud could be one of the things that might get improved. In terms of not having to type the whole instruction I need to input to the system, just maybe some keywords would be helpful. I think mostly that.


Adding to the user usability of Google Cloud, I believe the type of notifications could also be provided in a better way, with more insightful information rather than just informative.


I think overall the interoperability with the different services of Google might be great, just to have some insights about that.



What do I think about the stability of the solution?



Google Cloud is definitely stable. That's why I say I made the right decision for Google Cloud.



What do I think about the scalability of the solution?



Google Cloud's scalability really fulfills the scalable system that they promise because it integrates with many setups of users at the end of the day.



How are customer service and support?



The customer support of Google Cloud goes pretty well. Whenever I have a doubt or any inquiry, I just reach the chat or even personal providers of Google are there to help me.


I would rate the customer support a nine on a scale of 1 to 10.



Which solution did I use previously and why did I switch?



I used some on-premise database by IBM before using Google Cloud, but I think now for the one platform as Google Cloud, I definitely made the right decision.



What was our ROI?



I have seen a return on investment, as I can speak about less employment needed for this manual task, as well as time saved. As I was discussing in my previous example, one task that could be developed in a day, now it could be done in around one or two hours.



What's my experience with pricing, setup cost, and licensing?



I don't handle the pricing, setup cost, and licensing type of thing. It's mostly the finances team that does that, but I think overall it is covering what we are expecting in terms of cost.



Which other solutions did I evaluate?



Before choosing Google Cloud, I evaluated other options, and I'd say IBM solutions.



What other advice do I have?



On a scale of 1 to 10, I rate Google Cloud a nine.


I choose nine because it combines a unique set of tools that are actually helpful and impactful on my daily work.


Regarding Google Cloud's AI capabilities, I think the company is putting a great effort to preserve governance and security in terms of I get to access the metrics of roles and domains. Not everyone in my organization can actually have access to this information. Since one is the owner of this information, it's very responsible for us to have in mind.


Regarding Google Cloud's AI capabilities, I think the work done right now by that tool can actually enable organizations to build, deploy, and scale secure and reliable output. I think it's going in the right way.


My advice to others looking into using Google Cloud is to make use of all the tools that are provided. There's not just one tool for one solution; you can actually work with the solutions along.


I recommend using Google Cloud for different business cases, and if not, the Google Cloud team can also suit your needs with any product from Google as well.


My overall review rating for Google Cloud is a nine out of ten.



Which deployment model are you using for this solution?



Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?



Google
IQ
Irfan Qureshi
IT Service Delivery Manager at NGK
May 8, 2025
Enable efficient infrastructure management and support global deployments

What is our primary use case?



Our primary use case for Google Cloud involves infrastructure management. We host several virtual machines (VMs), manage network infrastructure, and use Google Workspace along with a few applications hosted on Google Cloud servers. We have recently started a business intelligence project and are working on using Google Looker Studio.


What is most valuable?



I find Google Cloud to be more manageable and cost-effective compared to other solutions. It offers good availability and scalability. We recently initiated a project with Google Cloud's data analytics capabilities. Although we are currently using Tableau, we are exploring the use of Google Looker Studio. The multi-regional deployments in Google Cloud have been beneficial, as we are hosted on our global headquarters cloud infrastructure, covering Europe, Middle East, and Africa regions.


What needs improvement?



Currently, there are no specific functionalities or features I would like to see improved in Google Cloud. Everything is up and running smoothly, and we are working on integrating a couple of projects, including business intelligence and AI tools. Some UI improvements or enhanced AI capabilities could be beneficial, but I do not have specific requirements at the moment.


For how long have I used the solution?



I have been working with Google Cloud for the last six years.


What do I think about the stability of the solution?



High availability and scalability.


What do I think about the scalability of the solution?



Google Cloud is highly scalable, and we have not faced any issues with its scalability. It allows us to manage resources with ease, optimizing underutilized or overutilized assets.


How are customer service and support?



Google's technical support is highly expert and proficient. I would rate them very highly.



How would you rate customer service and support?



Positive



Which solution did I use previously and why did I switch?



Before using Google Cloud, we hosted everything in-house. We managed our own data center, which was difficult to maintain in terms of cost and resources. This is why we switched to Google Cloud.


How was the initial setup?



I was not involved in the initial deployment of Google Cloud in our environment, but I am aware that it was pretty straightforward.


What about the implementation team?



The services are outsourced to another company, which provides managed services and supports us in managing Google Cloud.


What was our ROI?



This pertains to the commercial side, and I have not seen any specific measurable benefits in terms of time-saving or manpower saving.


What's my experience with pricing, setup cost, and licensing?



Our pricing is centrally controlled, and I find it reasonable. Compared to buying new hardware, Google Cloud offers flexible options for scaling up or down, making it more convenient.


Which other solutions did I evaluate?



We did not evaluate any other solutions because our global strategy is 'Google first'.


What other advice do I have?



I would recommend Google Cloud. Many friends from the IT community have discussions about cloud solutions. Some friends using AWS have been informed of the benefits of Google Cloud. When comparing AWS and Google Cloud Platform, I find Google Cloud Platform easier and more straightforward. Overall, I rate Google Cloud a ten out of ten.


Which deployment model are you using for this solution?



Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?



Google
reviewer2751864
Senior Account Lead at a tech services company with 11-50 employees
Aug 22, 2025
Stellar reliability and cost-effectiveness elevate data management capabilities

What is our primary use case?



The use case for the product is enterprise search.


Depending on the use case, BigQuery and other third-party data sources, and first-party data sources in Google. This includes Drive, Calendar, and Gmail.


It depends on the customer's use case and what they're trying to do. Most recently, it has been focused on search on data, such as semantic search on data, allowing business users to search directly on raw data stored in BigQuery.


What is most valuable?



We work primarily with BigQuery, Gemini, and Agent Space.


We mainly use Google Cloud products that are centered around Data Warehouse, specifically BigQuery, and in some cases looking at things to do with applications.


Most recently, we implemented a data science agent for querying data using natural language. Beyond that, it primarily relates to the cost effectiveness of data warehouse running costs versus competitors such as Snowflake.


Kubernetes is involved in approximately 20-30% of our projects on Google Cloud.


I would rate Google Cloud Identity for security configuration as nine or ten out of ten.


What needs improvement?



Cloud support directly is not strong, but support via partners is strong.


An area of improvement could be the release of products prior to general availability not being performant, as releasing to private preview occurs too soon before products are ready.


I suggest having more reliable third-party connectors on Agent Space as a platform.


For how long have I used the solution?



I have been using this solution for four years.


What do I think about the stability of the solution?



I would rate the stability of the product a 10.


What do I think about the scalability of the solution?



I would rate the ability to scale as a 10.


How are customer service and support?



Cloud support directly is not strong, but via partners is strong.



How would you rate customer service and support?



Positive



Which solution did I use previously and why did I switch?



I am not with Ancoris anymore. I am with a competitor called Datatonic.


How was the initial setup?



The setup process depends on the use case and what the customer is looking to set up, but with Agent Space, it is relatively simple.


With something such as building a data warehouse, it becomes more complex.


Which other solutions did I evaluate?



We do not work with Microsoft as I work for a Google Cloud partner now.


Based on my personal experience, the main competitor for Google Cloud is AWS.


It depends on what the customer already has, so it is hard to make a direct comparison. They are comparable, but for anything related to AI and AI models, Google Cloud is stronger.


What other advice do I have?



Our engineering teams use AutoML, though I personally do not. On a scale of one to ten, I would rate this solution as a nine.


Which deployment model are you using for this solution?



Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?



Google
reviewer2795790
Engineering Manager at a hospitality company with 11-50 employees
Jan 9, 2026
Orchestration has improved application delivery while pricing and regional options still need work

What is our primary use case?



We are using Google Cloud Kubernetes service. We are using Cloud Build. We are using the PostgreSQL managed service.


We are hosting our software platform on Google Cloud. We are using Kubernetes to serve our application to our customers. We are using the PostgreSQL managed service to store our data. We use Cloud Build to build our software versions.


We're not using AI or machine learning services from Google Cloud so far. We are using a separate service for that. We're using Claude Code, which is a service offered by Anthropic. This is a startup in the realm of AI agents.


What is most valuable?



Kubernetes is one of the most successful orchestration platforms to manage applications. It helps us a lot to seamlessly manage the scaling up and down of our applications and deploying the different versions of our apps, especially since we have different applications communicating with each other. Everything happens on Kubernetes in a seamless and organized way. Kubernetes is a very important part of our platform.


Identity and access management is a crucial functionality or service. It is fundamental in every cloud provider offering. It essentially helps you to manage your access to different resources and manage that in a good way. Google Cloud is good at that part.


Google Cloud is another competitor in the realm of cloud providers. I'm not sure if there is an edge I see in Google Cloud specifically. But it was actually a business choice, more than a technical one. I see it as another competitor.


What needs improvement?



Better discounting and discount offers, especially for long-running servers, would be a very good option. A localized cloud in the MENA region would also be very important for us because we are operating in the MENA. If there is a data center for Google Cloud in the region, this would help us a lot. This should be combined with good pricing. We found that there are some data centers in the region, but unfortunately they are more expensive than their counterparts in Europe. We had to be in Europe, although we are operating in the MENA region.


For how long have I used the solution?



Overall, we have been using this solution for around two years.


What do I think about the scalability of the solution?



Multi-cloud support is a feature I don't think any cloud provider offers because every cloud provider wants to lock in its customers. They won't be helping you integrate your application with other cloud providers. I didn't hear about something like that in Google Cloud.


Which solution did I use previously and why did I switch?



I just moved to another company, and that company is using Google Cloud.


I always found that AWS is easier to use and more comprehensive. I find myself more accustomed to using AWS services than Google Cloud. I think AWS is more mature overall than Google Cloud in this area.


I didn't have the chance to start a project from scratch in Google Cloud. I'm not sure if I can judge this part. However, I did that in AWS and I found it easy and handy to do.


What other advice do I have?



I'm not working with Honeycomb.


Google Cloud is a cloud provider and it's still a strong option to choose. However, I would personally prefer AWS. My overall rating for Google Cloud is seven out of ten.


Which deployment model are you using for this solution?



Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?



Google
YD
Yashashvi Dwivedi
RPA developer at a healthcare company with 10,001+ employees
Aug 15, 2025
Embracing new solutions while navigating areas for improvement

What is our primary use case?



I currently work with Google Cloud, mainly with BigQuery. I have recently started, approximately three months ago. I primarily use Google Cloud for BigQuery operations and data storage, similar to SQL servers.


The advantage we have here is that it is totally based on the cloud, so there is no maintenance required and it is straightforward to connect from different applications. With SQL servers, we need servers connected and ports to be opened. In the case of Google Cloud, these requirements are eliminated. We just need the project ID and the JSON, and we can connect from anywhere, from any application.


What is most valuable?



The most valuable aspect is that it is cloud-based and we do not need to maintain any data center. Everything is taken care of by a third party.


In terms of corporate benefits, we don't need to invest efforts in maintenance. Whatever flexibility a developer needs, Google Cloud provides that flexibility.


What needs improvement?



Since I'm working with BigQuery, I had to invest time to become familiar with the system. As I was working in SQL server previously, I had an idea that we would have a server, and inside the server, we would have a database and a separate folder for stored procedures. That hierarchy was different in Google BigQuery. If the hierarchy or similarities were the same, that would help developers more conveniently migrate from a traditional SQL server to BigQuery.


For how long have I used the solution?



I have been using this solution for approximately three months.


What was my experience with deployment of the solution?



My senior handled the setup, so I am not sure what is required for the setup process.


What do I think about the stability of the solution?



For stability, I would rate it a seven out of ten.


What do I think about the scalability of the solution?



This solution is suitable for enterprise-level organizations, particularly in finance and healthcare domains where there is substantial data volume. It becomes really difficult for a particular company or organization to handle data centers, which is where we can leverage Google Cloud.


How are customer service and support?



I am not familiar with the customer service.



How would you rate customer service and support?



Neutral



Which solution did I use previously and why did I switch?



I have moved to another vendor called Power Automate.


Which other solutions did I evaluate?



We use Gemini for some of our projects for data extractions or summarization of data. ChatGPT from OpenAI is a serious competitor to Gemini. Other competitors include Meta's Llama.


What other advice do I have?



For analytics, we are using Power BI. I have rated Google Cloud a 9 out of 10.


Which deployment model are you using for this solution?



Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?



Google
Saurav Singh
Technology Manager at Publicis Sapient
May 6, 2025
Integration with Kubernetes and flexibility improve our application deployment process

What is our primary use case?



Our primary use case for Google Cloud is deploying applications. Our applications are deployed on Google Cloud, and we use it to manage our deployment process.

What is most valuable?



The most valuable features of Google Cloud for us are the integration with Kubernetes, IAM, Istio integration, and Terraform capabilities. Additionally, the overall route to live or the time to production has improved significantly. The scalability and flexibility have improved a lot. The ability to create boundaries between different parts of the application using VPCs is highly beneficial.

What needs improvement?



The logging could be improved; there's currently no intuitive way to filter logs on the Google console, especially for individuals who are not familiar with query languages. Our non-technical users find it difficult to access logs. Additionally, the user interface could be more user-friendly and intuitive compared to our previous experience with AWS.

For how long have I used the solution?



I have been working with Google Cloud for approximately two years.

What was my experience with deployment of the solution?



The deployment process itself takes just a few minutes, which is a significant improvement from our previous in-house deployment process. Our release window is only fifteen to twenty minutes, allowing us to do everything within that timeframe.

What do I think about the stability of the solution?



I have not faced any issues with the stability of Google Cloud.

What do I think about the scalability of the solution?



We are using GKE, and I find Google Cloud to be highly scalable for our environment. If I had to rate scalability from one to ten, I would rate it a nine as we have never faced any issues with scalability.

How are customer service and support?



We have consulted Google support several times, and we received a quick response. I would rate the support as a nine out of ten.

How would you rate customer service and support?



Positive



Which solution did I use previously and why did I switch?



This decision was made company-wide to use Google Cloud, so I was not involved in the decision-making process, and therefore I did not evaluate any other options personally.

How was the initial setup?



I find the initial setup to be between medium to above average in complexity. Our large application with multiple clusters adds to the complexity, but this is more due to our specific scenario rather than inherent complexity in Google Cloud.

What was our ROI?



Our time to production has increased, and the ease of deployment has increased, reducing the overall cost and time it usually takes to bring a functionality or feature to production.

What other advice do I have?



For those looking into using Google Cloud, anticipate a significant improvement in the route to live or the time to production, along with excellent scalability and flexibility. The ability to distinguish and create boundaries between different parts of an application using VPCs makes deploying in multi-clustered environments easy. I rate the overall solution an eight out of ten.

Which deployment model are you using for this solution?



Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?



Google
RaidHammouri
Presales Engineer at 2P - Perfect Presentation
Jan 24, 2025
Monitoring solution enhances cost efficiency with good internal tools

What is our primary use case?



My platform offers a monitoring solution for the virtual machines hosted in GCP. GCP is one of the firms that I work with. For customers who use GCP as an infrastructure service, software as a service, or platform as a service, I provide visibility to their environment by using my tool.


What is most valuable?



GCP has its own tools, and one of the services it provides alongside its hosting services or cloud services is monitoring or performance analysis for the environments they are hosting. 

It offers out-of-the-box monitoring, however, it's limited to their technology. If customers use different technologies within their environment, GCP cannot offer a full performance analysis covering all the disclosures. 

There has been a net benefit in cost saving. I provide platformized service solutions and infrastructure service solutions. Customers are mainly looking for services to save money.


What needs improvement?



In terms of Google services, providing more hypervisors would be beneficial. Currently, in my region, they don't offer many services as they have just started. They have some local instances, yet improvements are needed in the tools and offers provided to customers. I currently only use, for example, a native hybrid. VMware is not available, and other hypervisors are still not there. They need to wait on that.


For how long have I used the solution?



I have used the solution for one year.


What do I think about the scalability of the solution?



When discussing my reach, I would rate it six or seven out of ten.


How are customer service and support?



I consider them good partners when it comes to support. It's a great relationship, though not an official partnership. Both of us provide services to our customers. So, I need some kind of partnership with entities like GCP or Microsoft.



How would you rate customer service and support?



Positive



What's my experience with pricing, setup cost, and licensing?



I don't have precise information on the pricing, to be honest. As far as I know, it is a little more expensive compared to other cloud options.


What other advice do I have?



Customers are mainly looking for services to save money. One of the major benefits they have is high quality. I rate technical support as high quality, so I can't give it lower than eight or nine because they have a Lookout office here. Their support is kind of high. 

Overall, I would rate the product eight out of ten.


If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?



Google
SahilVijay
Senior Assistant Vise President at a financial services firm with 10,001+ employees
Jan 31, 2024
The product has increased availability and reduced downtime, but the security features must be improved

What is our primary use case?



All emails are scanned for viruses or fraudulent activities. Everything is validated. The emails are also scanned to see if users share valuable customer information.


How has it helped my organization?



Sometimes, the solution asks why we are sending certain emails. The emails are sent once we provide the clarification.


What is most valuable?



I did not find any issues with the solution. The solution is UI-based. The tool provides recommendations based on the way we use it. It suggests how we can cost-effectively use the tool. The solution has very good availability compared to the on-premise system. Previously, we faced downtime 10% of the time. It has been reduced to 1% now. The availability has been increased.


What needs improvement?



The security features must be improved. My organization has imposed high levels of security. We take quite a long time to get the required access. I am unsure if it's because of the policies we set or the delay from the product.


For how long have I used the solution?



I have been using the solution for the past two years.


What do I think about the stability of the solution?



The tool is stable.


What do I think about the scalability of the solution?



The tool is scalable. We have almost 3000 users. When we have an on-premise solution, we usually face problems. We have faced very few issues since we moved to Google Cloud. The availability has been increased.


How was the initial setup?



The setup is moderately complex. Some systems have a complex structure. Some are very straightforward. Usually, we take around two weeks after the approval to get access. We usually deploy the AML models. We require database access to build the AML models. If a new member joins the team, it takes them at least two months to get the required access. The new member sits idle for two months. After that, they start learning to deploy and work on the model. The new member is trained for six months before producing the desired outcomes.


What other advice do I have?



I will recommend the solution to others. It would be good for people to get certified as a Google Professional Cloud Architect before using the tool. It would help them understand Google Cloud. Overall, I rate the solution a seven out of ten.


Monirul Islam Khan
Head, Data Integration & Management at a non-profit with 10,001+ employees
Feb 22, 2023
Great for big data with off-the-charts scalability for storage and databases

What is our primary use case?



Our company uses the solution for big data storage such as telecom, health services, SMP, and email serial data. 

We have a relationship with a vendor in India and serve as their Google partner. We have more than one million people using the CSP and 10,000 concurrent users.


What is most valuable?



The solution works well for BigQuery and big data analysis support such as column alerts and tabular databases. 

The security is very good. 

It is very easy to scale storage or databases. 


What needs improvement?



The solution should be more configurable for high-volume databases. The managed service does not allow flexible database configurations that are needed for better filter performance. We have a TPS first-grade, high-volume database using an ERC system. We are moving to Clarity for managed services and need more configurations to support it. 

The solution could improve its management services for MongoDB.

The website's memory only allows one TB. 


For how long have I used the solution?



I have been using the solution for four years. 


What do I think about the stability of the solution?



The solution is stable so stability is rated an eight out of ten. 


What do I think about the scalability of the solution?



The scalability and availability are very high so are off the charts at a twelve out of ten. 


How are customer service and support?



The technical support team is okay. Sometimes they are not helpful or the response time is not good. We need support within 24 hours but they work on dealer time so responses take three or four days. 

Support is rated a six out of ten. 



How would you rate customer service and support?



Neutral



How was the initial setup?



The setup is easy with no issues. 


What's my experience with pricing, setup cost, and licensing?



The pricing is rated a six out of ten. 


Which other solutions did I evaluate?



The solution is easier to set up and use than Azure. You need lots of technical knowledge for Azure because it is difficult to use. 

The solution is the rising star but should offer better support. 


What other advice do I have?



I recommend the solution over other cloud services and rate it an eight out of ten. 


Which deployment model are you using for this solution?



Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?



Google
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