Salesforce has laid off more employees in its second round of layoffs this year, according to a regulatory filing in California. 

It is reported that 86 employees working with Agentforce, MuleSoft, and Marketing Cloud have been affected in this recent round. 

The Layoffs Continue 

According to a recent WARN notice, Salesforce has laid off 86 employees in sales, general administration, and technology and product roles. According to Business Insider, sources have claimed that roles in Washington state and outside the US were impacted. 

It is believed that these employees were working with Agentforce, MuleSoft, and Marketing Cloud. 

This smaller layoff round follows Salesforce’s first round of cuts this year in February, when nearly 1,000 employees were laid off. It also forms part of the nearly 117,000 tech layoffs this year so far.

Why Those Teams?

Although Salesforce has not disclosed the reason behind the cuts, it is intriguing that they have affected these three teams in particular. 

In February’s layoffs, the Agentforce team was also affected, following a period of an exec shake-up and notable decisions about the product’s future. These recent layoffs, however, come after it was announced that Agentforce surpassed $1B in revenue for the first time, inciting questions about how the product is actually performing behind the scenes and which direction it is heading in. 

SF Ben understands that teams responsible for the product development of Agentforce were untouched as part of these impacts, and that these teams are actually experiencing growth through hiring. 

In Salesforce’s latest earnings report, MuleSoft was considered part of the ‘Data 360, Headless Platform, & Other’ category, which grew an impressive 23% in constant currency. This could mean MuleSoft is performing well, but are these layoffs an indication of one category masking its performance?

It appears to be a slightly different story for Marketing Cloud. Since Q3 FY25, it has experienced a downward trend in revenue growth, with its reporting category, ‘Marketing & Commerce’, dropping from an 8.5% growth to a 1.5% growth.

Salesforce, like many other tech companies, has historically laid off employees not critical to the company’s wider mission (focused predominantly on artificial intelligence) or middle management. Whether that happened again this time is unclear, but it does reveal an uncomfortable but timeless reality: you could get laid off at any time in tech – even if your team or sector is performing well. 

Summary

As layoffs across the tech industry continue to mount, it has almost become an unfortunate waiting game to see which teams and employees will be affected next. 

If you have been affected by these layoffs, reach out to us, anonymously or not, at tips@salesforceben.com. 

The Author