The Textmagic Blog

Customers rarely contact support when they're uncertain about an order. They simply lose trust in the store. While Shopify sen...

Think about the last time a brand texted you and it felt useful rather than annoying. Probably an order confirmation, a shipping u...

You're managing messages, sending follow-ups, answering the same questions. Every week, it eats hours you could spend actually gro...

Let's be honest: Most businesses send the same generic "50% OFF!!!" message to everyone on Black Friday and wonder why nobody resp...

SMS is one of the most effective ways to connect with customers because it’s fast, personal, and highly engaging. Only 1 in 10 c...

Do you know that moment when you copy a message on your computer, then sigh as you have to retype it on your phone? We’ve all...

Segments in Textmagic help you skip the repetitive work by automatically grouping the right contacts, so you can send timely, targ...

Are you considering switching mobile providers but are worried about keeping your phone number?  Number porting lets you t...

It’s no secret that the most productive employees are those who clearly understand what they have to do. But how can you ensure ...