GoDaddy Reviews 135,482

I had a lil wait. But once my advisor connected his positive attitude and professionalism made it worth the wait. What was a two day frustration issue he was able to resolve in less time than it took... See more

Excellent customer service. The call center representative was competent and friendly. He listened attentively, explained the cause of the issue I was dealing with and provided a solution that fixed... See more

My experience was great. One thing I noticed was the wait time was less than 3 minutes. When the representative answered he confirmed my identity and went right to work. I was on the phone for all of... See more

Nicholas was extremely helpful today with a variety of questions and issues that related domain names, websites and marketing. He was generous with his time as he explained some key factors in choosi... See more

Godaddy has NOT corrected a mistake he could not help with it. why the heck not! I had an extra website account. My brother has since taken over that. My phone number ought not be connected with that... See more

I have kept my accounts at GoDaddy for 2 major reasons: - Up time has been 100% for years. - You can always call and talk to a real person about any problems, questions or issues. In fact th... See more

It is rare in today’s world to have a real caring human being on the line. Even though the results of my issue were a bit frustrating, I was educated on the pursuit of promising remedies.

GoDaddy website design team disappeared us. We paid $2k fo have a new look, instead we had the design team copy cap what we already had. We suspended our account because of the frustration and set bac... See more

The representative was able to resolve my technical issues as well as review all my current products. We got disconnected twice and she was able to call me back and resolve all my issues. Super impr... See more

I truly appreciate the level of support and helpfulness I received. Every interaction was handled with patience, professionalism, and a genuine willingness to assist. What stood out most was the abil... See more

Tech was helpful, and seemed to be able to isolate the issue but couldn't/wasn't empowered to fix it himself. Had to submit a 'ticket' to the builders. At least it looks like they've got a handle on... See more

I’ve been a customer since 2018 and found all colleagues to be helpful supportive and kind. They answer in a period of time and have always sorted out any queries I’ve had very swiftly Than you f... See more

My experience with the GoDaddy support agent was next level. What started as ( in my mind ) a perilous journey into the unknown became a high point in my day , I simply could not recommend more highly... See more

What I love MOST about GO DADDY is that when you call customer service you are greeted almost Immediately by a helpful patient and knowledgeable HUMAN BEING. Thank you Brian ! and I have been a custo... See more

Great customer service. Resolved my issue and was very knowledgable. Patient and more important I was not transferred everytime I had a question. He did it all...

First, Go Daddy is one of the few companies who has not replaced humans with A.I. I will not do business with anyone who replaces all humans with A.I., or makes it difficult to access a live represen... See more

Kaleem was so helpful and took the time to answer all of my questions. I am never grumpy after speaking with a GoDaddy representative - always kind and helpful!

I would not recommend this business to anybody. It signs you up for free trials you never asked for, then charges you when the trial period is over. I called as soon as we were back from vacation and... See more

Naomi the GoDaddy representative of whom I spoke to in Peru was fantastic in every way: very polite,friendly,knowledgeable and helpful. Thank you Naomi and Godaddy

Warning: If you try to unsubscribe or cancel your GoDaddy service and something goes wrong, they often find a way to charge you anyway. Be very careful and keep detailed records of your cancellation!... See more

John Devie was excellent. He could sense the frustration in my voice and was fantastic with assisting me. He was patient and kind and walked me through everything step to attach my new email address... See more

I called with issues regarding my domains and my email service and Darryn was patient and thorough. All of my issues were resloved.

The agent understood my problem, gave me a solution and said once I’ve secured needed info they could have me back up and running in a few minutes.

Every time I've needed to call customer service, the representatives are polite and helpful. You always get a live person. It is the only company of this size where I don't cringe when I have to c... See more

Jose, Was extremely professional and was able to conduct all questions with ease. So appreciate the support from his end of our conversation.

Any time I have called GoDaddy they help with the issue while we are on the call or shortly there after. They treat me with respect even though I'm not very tech savvy. I appreciate the time they take... See more

I would like to sincerely thank Harith Rahman for his excellent service, calm demeanor, consistent patience, and professional persistence in resolving the problem I was struggling with, to achieve t... See more

I just had the best experience with a representative with GoDaddy. He took time, easy to understand, helpful, gave advise, and saved me money! I can't be happier!

My experience with representative Joshua was more than I’d expected. After a less than desirable chat & text experience that left me feeling unheard & misrepresented, Joshua came in calmly, easily and... See more

I've been a customer for 7+ years. I'm not a tech person, so I need phone support and it's always been flawless, responsive and quick.

Worst customer support I've ever dealt with. Ive been trying to resolve an issue for over a month and a half with no resolution. Stay away from these people

Great customer support. Didn’t have to wait long. Could understand everything the rep was saying. Quality of the phone call was great

My email got hacked, and I had to call GoDaddy customer service to help me get going again. Gabe was fantastic. He got me back in control of my account, and helped me batten down the hatches so it doe... See more

GoDaddy is GREAT! I have been a GoDaddy customer for 26 years, and have always found them to be responsive and extremely helpful. I always get a live person to talk to, and they have always been ab... See more

I was experiencing was challenges with my domain/email. My email was not able to send emails out. The issue was the DKIM and SPF were not configured correct due to where I had my domain/nameservers co... See more

the automated voice was easy and efficient and I was taken care of quickly and the helper was pleasant and solved my problem.

Marvin was exceptional. He provided solutions and completed fixes to my website that I couldn't. It was a pleasure working with Marvin. I would recommend his services to everyone.

If I could give a zero I would. I spent 15 hours building my website. Published it. It looked great, but the contact forms weren’t working. I chatted with the AI chat support and my entire site disapp... See more

The customer service support rep, Marissa, should be running the company. The singular best encounter I have had in 10 years of dealing with Go Daddy. Amazingly helpful.

I tried explaining my problem to the customer service online AI. But needed to speak with a live person to get help. I connected with Santiago, and he was amazing. So helpful, so patient and wil... See more

Every time I call in, I get to speak to a live person who's extremely helpful and very capable.

Never trust them. Auto-renew button will cost you money, because even if you do not press it, it's on! I did not know about it, until I received a bill... They REFUSEFD to give me a refund because it... See more

Brad was amazing! He talked me through everything. Went above and beyond to help me get my issues resolved! For the record the original call in to Go Daddy was dropped. I think having to call back was... See more

I was told outright that what I was experiencing was not happening. Not “let me look into that.” A flat denial. My situation was treated as fiction, and I was refused any meaningful help until I... See more

Very professional services. Very kind and patient. You don't see a great deal of customer service these days.I really appreciate that. Definitely will recommend Go Daddy.

GoDaddy’s customer service team is exceptional. They solve my issues in no time

Customer service representative Anis was phenomenal! Best customer service I have ever received from any company. This guy deserves a raise for his service! Excellent and exceptional on every level!

What dislike: The representative was in a hurry. They didn't listen to my requests or read my suggestion from my response. It delayed the Website creation 3 months long. At last the last representat... See more

My customer service agent Clarence was truly amazing and only took a 5 min call to fix my email issue. Thanks so much!

I talked to Jake at Godaddy and he helped me out quick and professionally. He has very calm and suiting voice. We got allot done fast.

Great service, quick and easy and gf ave addition advice which was useful.

Run away from this company. My SEO has not been functional in over ONE YEAR. I call constantly and they tell me it's fixed and it's not. They say they will follow up and they don't. I have spoken to p... See more

Completely forgot I registered a domain. Today some money from my bank account just gone. I log in into my account and "Auto-renew" was on. Apparently, system presses it on, you never know about it, u... See more

Not only did Godaddy allow my domain name to expire they now are charging me $1100 to buy it back. Too many verification walls- Takes me 20 minutes just to log into my business outlook account. I... See more

Every Go Daddy rep is incredibly friendly and knowledgeable! Great company, Great people, Why would you go anywhere else?! Barbara