Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
02
Jul
Zendesk Deep Dive - Mastering ITAM workflows in Zendesk
Virtual | 10:00 AM PT // 1:00 PM ET
You can now manage IT assets right inside your service desk. Now learn how to make the most of Zendesk IT asset management. Discover how to set up, sync, and scale your workflows for full asset visibility and faster resolutions.
Register now09
Jul
Industry Insights: Turning High-Stakes Surges into Successes
Virtual | 9:00 AM PT | 12:00 PM ET
This live webinar is a part of our ongoing Industry Insights series focusing on Media & Entertainment. In Turning High-Stakes Surges into Successes users will learn how to master new AI metrics, CX scorecards, and human-to-AI ratios under pressure. You will gain actionable insights directly from Media and Entertainment experts, concluding with a live, interactive Q&A.
Register nowShowing 2 out of 2 events
What's new at Zendesk
Virtual | On-demand
Join us for our ‘What’s New’ webinar series — a curated look at the most meaningful Zendesk product updates. Hear Zendesk experts chat through our latest releases, what they mean for your teams, and how to make the most of the Resolution Platform. Save your spot and stay up to date with what’s new at Zendesk.
Watch nowZendesk Deep Dive: Unlock the full power of Zendesk AI agents
Virtual | On-demand
Discover how you can deploy and scale AI agents across channels – including email – with advanced agentic AI capabilities now included in your Zendesk plan.
Watch nowRelate 2026
Virtual | On-demand
Immerse yourself in AI that actually resolves. Hear a moderated conversation with Ali Wong and join 25,000 CX and IT professionals virtually to catch the best highlights of Relate 2026.
Watch nowZendesk Deep Dive: Bring proactive AI assistance to your teams with Copilot
Virtual | On-demand
Watch the 60-minute Zendesk Deep Dive to see how Copilot brings proactive AI assistance to service teams. Learn how Admin Copilot turns insights into action, how Procedure Builder helps agents with next-best steps, and how these tools improve over time. Live Q&A included.
Watch nowAchieving true resolution: how agentic AI powers smarter customer service
Virtual | On-demand
In customer service, there's a big difference between a closed ticket and a resolved issue. Join us for a 45-minute virtual session to see how agentic AI enables your team to independently resolve complex customer issues, transforming your service organization into a resolution-first powerhouse.
Watch nowHow Purpose Brands scales IT with Zendesk ITAM
Virtual | On-demand
Ditch the device tracking spreadsheets. Join our upcoming webinar April 21 for a demo of the latest ITAM features, live Q&A, and insights from the VP of Tech Ops at Orangetheory Fitness. Zendesk ITAM is the simplest way to combine your assets with service—ideal if you want simpler asset management without another tool to learn.
Watch nowShowing 6 out of 80 events