Replying to @ThePlacardGuy
We want to make sure this is taken care of, Madhur. Your concern has been communicated to our team internally, they'll get in touch with you shortly for further assistance.
Ola Support
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Ola Support
@ola_supports
@Olacabs India Support Crew. For any query, feedback & concerns, tweet or DM to us anytime. We are here to help round the clock.
- Replying to @kanavdmWe are sorry about your bad experience. We have reported the driver-partner for corrective action and would ensure to avoid these instances in the future. Hope to serve you better.
- Replying to @theskindoctor13We regret to inform you that we do not allow pets in our fleet. Hope this clarifies!
- Replying to @ugosusHi, thanks for the positive feedback for the driver partner. Please share the booking id so that we can forward the appreciation to the relevant team.
- Replying to @IamShamsAalam @drsitu and 8 othersThis is a serious issue and will be dealt with like one, Shams. We do not endorse any kind of behaviour that hampers the experience of our customers. Thank you for sharing the details with us. Please be assured that our team will get in touch with you soon and corrective (1/2)
- Replying to @S8ulsidbhaiWe are upset to hear about your troublesome experience, Sid. Our team is here to help you out with this. Could you please provide us the CRN details of this ride via DM so that our team can look into this and assist you aptly.
- Replying to @ashchanchlaniWe apologize for the inconvenience caused and thank your for your time on the call. As discussed over the call the driver partners have been reported and the relevant team will initiate a strict action to ensure such instances are minimized in future.
- Replying to @punitjournalistWe are delighted to hear this from you, Punit. We at Ola, always strive to provide such experiences to our passengers. Please DM us with the ride CRN so that we can reward our partner for his good deed.
- Replying to @rickykejGetting a ride when you need it, is so important. Allow us to look into this for you. Please connect with us via DM and share the CRN of these instances so that we can look into this.
- Replying to @imthepkThis is definitely not the experience we want our customers to have, Pawan. To help us get to the bottom of this issue at the earliest, please share the CRN number of the ride and your email ID via Direct Message.
- Replying to @chitraaumHey, Chitra! Thank you for bringing this to our notice. Request you to share the CRN details of such specific instances via DM so that we can get working on this right away.
- Replying to @ugosusHi , we appreciate you for taking the time to thank our #HeroesofOla. We have duly noted the feedback shared and highlighted it to our relevant team and the same will be shared with our driver partner. We look forward to serving you better.
- Replying to @sinamikaaaaThis is definitely not the experience we want our customers to have, Sinamika. To help us get to the bottom of this issue at the earliest, please share the CRN number of the ride and your email ID via Direct Message.
- Replying to @AshwiniSahayaWe want to make sure this is taken care of and do understand the gravity of the situation, Ashwini. As per the details provided by you, we have forwarded your concern to the relevant team and they will reach out to you soon.