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URL: https://zapier.com/apps/office-365/integrations

⇱ Microsoft Office 365 Integrations | Connect Your Apps with Zapier


Put Microsoft Office 365 to work with AI and enterprise-grade automation

Automate smarter with Microsoft Office 365 and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.

  • No-code AI automation
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  • Easy visual workflow builder
  • 9,000+ apps, 450+ AI tools
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When to use Microsoft Office 365 with Zapier

Monitoring inboxes

Trigger workflows from new emails or specific folders.

Coordinating calendars

Create or update events from work in other tools.

Maintaining contact lists

Add or update Outlook contacts from CRM changes.

Launch your first automated workflow

  • Popular ways to use Microsoft Office 365 + Zapier

    Route inbound emails to help desk

    When new emails land in a specific Office 365 folder, create tickets in Zendesk so requests are tracked and SLAs are met.

    Send acknowledgment emails from forms

    When new form entries arrive, send a Microsoft Office 365 email to the submitter to provide immediate confirmation and improve response reliability.

    Create calendar events from tickets

    When a support ticket is escalated, add an Office 365 event so high-priority issues are scheduled for action and follow-ups are not missed.

    Sync CRM leads to Outlook contacts

    When a new lead is created in Salesforce, find or create an Office 365 contact so sales outreach starts without manual data entry.

    Coordinate team meetings from project updates

    When a milestone is set in Asana, create an Office 365 event and post details to Microsoft Teams so stakeholders across departments stay aligned.

    Microsoft Office 365 integration details

    Your Office 365 calendar and emails keep you on time and on task. Extend that organization by using Zapier to connect Office 365 to other apps you use at work. Set up workflows, what we call Zaps, to watch for changes in your calendar, email or contacts, and automatically carry out tasks in Slack, Zoom, Trello, or any of the 1000+ apps supported on Zapier.

    Supported triggers and actions

    Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

      • Email ID
        Required
      • Categories
        Required
      • Mark as Read
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Shared Mailbox
      • Destination Folder
        Required
      • Email ID
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Contact Folder
      • First Name
        Required
      • Last Name
      • EmailAddresses
      • BusinessPhones
      • HomePhones
      • MobilePhone
      • JobTitle
      • CompanyName
      • Department
      • Business Website URL
      • FileAs
      • PersonalNotes
      • Street
      • City
      • State
      • Postal Code
      • Country or Region
      • Street
      • City
      • State
      • Postal Code
      • Country or Region
      • Street
      • City
      • State
      • Postal Code
      • Country or Region
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Shared Mailbox
      • Email ID
        Required
      • To Email(s)
      • CC Email(s)
      • BCC Email(s)
      • Reply-To Email
      • Subject
      • Body Format
      • Body
      • Attachment
      • Action for Files Larger Than 150MB
      • Reply to All
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Contact to Delete
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Event
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Send From (Shared Mailbox)
      • Email ID
        Required
      • To Email(s)
        Required
      • Comment
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Email ID
        Required
      • Destination Folder
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Email ID
        Required
      • Comment
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Send From (Shared Mailbox)
      • To Email(s)
        Required
      • CC Email(s)
      • BCC Email(s)
      • Subject
        Required
      • Body Format
        Required
      • Body
        Required
      • Attachments
      • Action for Files Larger Than 150MB
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Event
        Required
      • Subject
      • Start Date & Time
      • End Date & Time
      • All Day Event?
      • Is Online Meeting?
      • Hide attendees list?
      • Description
      • Show me as Free or Busy
      • The importance of the event
      • Merge with existing attendees?
      • Attendees
      • Categories
      • Location
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Calendar
      • Search Term
        Required
      • Start Date & Time
      • End Date & Time
      Action
      This is an event a Zap performs.
      Search
      Find existing data in your app
      • Search_info
      • Search value
        Required
      Action
      This is an event a Zap performs.
      Search
      Find existing data in your app
      • Shared Mailbox
      • Email ID
        Required
      • Attachment ID
        Required
      Action
      This is an event a Zap performs.
      Search
      Find existing data in your app
      • Contact Folder
      • First Name
        Required
      • Last Name
      • Email
      • BusinessPhones
      • HomePhones
      • MobilePhone
      • JobTitle
      • CompanyName
      • Department
      • Business Website URL
      • FileAs
      • PersonalNotes
      • Street
      • City
      • State
      • Postal Code
      • Country or Region
      • Street
      • City
      • State
      • Postal Code
      • Country or Region
      • Street
      • City
      • State
      • Postal Code
      • Country or Region
      Action
      This is an event a Zap performs.
      Search or write
      Find existing data in your app, or create a new record if no data is found
      • Event
        Required
      • Merge with existing attendees?
      • Attendees
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Distribution List
        Required
      • User Email
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Calendar
      • Subject
        Required
      • Start Date & Time
        Required
      • End Date & Time
        Required
      • All Day Event?
      • Description
      • Show me as Free or Busy
      • Attendees
      • Categories
      • Location
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Shared Mailbox
      • To Email(s)
        Required
      • CC Email(s)
      • BCC Email(s)
      • Subject
        Required
      • Body Format
        Required
      • Body
        Required
      • Attachment
      • Action for Files Larger Than 150MB
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Shared Mailbox
      • Folder Name
        Required
      • Parent Folder
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Shared Mailbox
      • Email ID
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Shared Mailbox
      • Email ID
        Required
      • Flag Action
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Shared Mailbox
      • Email ID
        Required
      • Mark as
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Shared Mailbox
      • Categories to Remove
        Required
      • Email ID
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Send From (Shared Mailbox)
      • Draft Email ID
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Shared Mailbox
      • Email ID
        Required
      • Importance
        Required
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Contact Folder
      • Contact
        Required
      • First Name
      • Last Name
      • EmailAddresses
      • BusinessPhones
      • HomePhones
      • MobilePhone
      • JobTitle
      • CompanyName
      • Department
      • Business Website URL
      • PersonalNotes
      • Street
      • City
      • State
      • Postal Code
      • Country or Region
      • Street
      • City
      • State
      • Postal Code
      • Country or Region
      • Street
      • City
      • State
      • Postal Code
      • Country or Region
      Action
      This is an event a Zap performs.
      Write
      Create a new record or update an existing record in your app.
      • Contact Folder
      • First Name
      • Last Name
      • Email
      Action
      This is an event a Zap performs.
      Search
      Find existing data in your app
      • Folder_info
      • Folder
        Required
      • Search terms
      • From address
      • Start date
      • End date
      Action
      This is an event a Zap performs.
      Search
      Find existing data in your app
      • Calendar
      • Start date and time
        Required
      • End date and time
        Required
      Action
      This is an event a Zap performs.
      Search
      Find existing data in your app

    Get started automating Microsoft Office 365

    • 1Connect Microsoft Office 365 to Zapier
    • 2Choose a trigger or action
    • 3Select Mail, Contacts, or Calendar object
    • 4Map fields between apps
    • 5Test and turn the Zap on

    Frequently asked questions about automating with Microsoft Office 365

    Microsoft Office 365 Tutorials

    About Microsoft Office 365
    Microsoft Office 365 Business is a complete office suite in the cloud. It provides all the standard office products like Excel, Outlook, Word, SharePoint and more, but available from any internet enabled computer! Zapier does not currently support Outlook.com addresses or Home 365 accounts, only business or Enterprise.
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