🧠 Google Maps AI Review Analyzer – Sentiment & Insights

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Stop reading reviews one by one. Paste any Google Maps URL and get a complete AI-powered breakdown — sentiment, key strengths, top complaints, and insights specific to the business type — in minutes.

Works for restaurants, clinics, hotels, gyms, salons, and any business on Google Maps.

What you get

Why sector-specific matters

Generic sentiment tools treat a dental clinic the same as a pizza place. This actor detects the business type and adjusts what it looks for:

• Restaurant → food quality, atmosphere, service speed, value
• Clinic / Hospital → wait time, staff manner, cleanliness, outcome
• Hotel → room quality, check-in, location, breakfast
• Gym / Salon → equipment, staff expertise, pricing, booking

Input

*Provide startUrls or placeIds — at least one required.

Example

Input:

{
"startUrls":[{"url":"https://www.google.com/maps/place/Chaayos+Cafe"}],
"maxReviews":50
}

Output:

{
"placeTitle":"Chaayos Cafe",
"categoryName":"Cafe",
"summary":{
"overallSentiment":"positive",
"averageRating":4.3,
"keyStrengths":["Chai variety","Cozy atmosphere","Friendly staff"],
"commonComplaints":["Long wait times","Overpriced snacks"],
"parameterInsights":{
"food_quality":"Highly rated, especially the chai",
"service":"Staff praised but understaffed during peak hours",
"atmosphere":"Consistently described as warm and cozy",
"value":"Mixed — regulars accept pricing, first-timers find it steep"
}
},
"reviewsAnalyzed":50
}

Use cases

• Reputation management — Understand exactly what customers love and hate about your business
• Competitor research — Run it on competitor locations to find their weak spots
• Market research — Analyze 10+ locations in a category to spot industry-wide patterns
• Agency reporting — Deliver structured AI insights to clients instead of raw review dumps

Tips

• Start with maxReviews: 30–50 for a quick test run
• Pass multiple URLs in one run — you only pay the actor start cost once
• Use language to get summaries in your client's language
• Set a spending limit in Apify Console before large runs