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Trustpilot Reviews Scraper

Scrape reviews from any company on Trustpilot. Extract ratings, review text, sentiment analysis, verified status, and company replies.

Pay per use - no monthly subscription required.

Features

• All review data - Rating, title, text, date, author, verified badge
• Sentiment analysis - Each review tagged as positive, negative, or neutral
• Company replies - Extract business responses to reviews
• Company summary - Trust score, total reviews, rating distribution
• Flexible filtering - Filter by star rating, sort by date or relevance
• Fast extraction - ~100 reviews per minute

Quick Start

{
"companyUrl":"amazon.com",
"maxReviews":100,
"sortBy":"recency"
}

Or use the full Trustpilot URL:

{
"companyUrl":"https://www.trustpilot.com/review/nike.com",
"maxReviews":500
}

Input Options

Output

Each review includes:

{
"id":"abc123",
"rating":5,
"title":"Excellent service!",
"text":"Fast delivery and great customer support...",
"date":"2024-01-15",
"author":"John D.",
"isVerified":true,
"sentiment":"positive",
"reviewUrl":"https://www.trustpilot.com/reviews/...",
"companyReply":{
"text":"Thank you for your feedback!",
"date":"2024-01-16"
}
}

Company Summary (saved to key-value store):

{
"name":"Amazon",
"domain":"amazon.com",
"trustScore":1.6,
"totalReviews":98234,
"ratingDistribution":{
"fiveStar":12,
"fourStar":5,
"threeStar":4,
"twoStar":6,
"oneStar":73
}
}

Use Cases

• Competitor analysis - Compare review sentiment across competitors
• Brand monitoring - Track your company's Trustpilot reputation
• Market research - Analyze customer feedback in your industry
• Lead generation - Find companies with poor reviews (opportunity!)
• Due diligence - Research companies before partnerships

Sentiment Analysis

Reviews are automatically classified based on language:

Pricing

$2.00 per 1,000 reviews scraped

• Pay only for what you use
• No monthly subscription
• Company summary included free

Tips

• Use sortBy: recency for the latest reviews
• Filter by 1-2 stars to find negative feedback patterns
• Company summary shows overall trust score and rating distribution
• Verified reviews have a verified purchase badge

Limitations

• Only public Trustpilot reviews
• Rate limited to respect Trustpilot's servers
• Some companies may have limited reviews