Trustpilot Review Scraper

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Extract reviews from Trustpilot for any company — get review text, star ratings, reviewer details, verification status, company replies, and trust scores.

What is Trustpilot Review Scraper?

A fast and free tool that extracts review data from Trustpilot. Provide company review page URLs and get structured data for each review including ratings, reviewer information, dates, and company responses.

Perfect for competitive analysis, reputation monitoring, customer sentiment research, and lead generation.

What data can you extract?

Review details:

• Review title and full text
• Star rating (1-5)
• Published date, experience date, updated date
• Language, likes/useful count, source
• Direct review URL

Reviewer info:

• Reviewer name, country, and ID
• Total reviews by this reviewer
• Verification status and level

Company response:

• Reply text and date (when available)

Business info:

• Company name, domain, and Trustpilot ID
• Trust score and total review count
• Website URL

Input

Company URLs

Provide Trustpilot company review page URLs. Go to trustpilot.com, search for a company, and copy the URL.

Example: https://www.trustpilot.com/review/amazon.com

Options

At least one URL must be provided in startUrls.

Output

Each item in the dataset represents one review:

{
"businessName":"Notion",
"businessDomain":"notion.so",
"businessId":"5bdd0af10000ff0004ee214a",
"trustScore":3.2,
"totalReviews":1842,
"businessUrl":"http://www.notion.so",
"reviewId":"65a1b2c3d4e5f6a7b8c9d0e1",
"reviewUrl":"https://www.trustpilot.com/reviews/65a1b2c3d4e5f6a7b8c9d0e1",
"title":"Great productivity tool",
"text":"Notion has transformed how our team manages projects...",
"rating":5,
"language":"en",
"authorName":"John D.",
"authorId":"5f1234567890abcdef123456",
"authorCountry":"US",
"authorReviewCount":12,
"isVerified":false,
"verificationLevel":"not-verified",
"publishedDate":"2025-01-12T14:30:00.000Z",
"experiencedDate":"2025-01-10T00:00:00.000Z",
"updatedDate":null,
"replyText":null,
"replyDate":null,
"likes":3,
"source":"Organic",
"reviewsOnSameDomain":1,
"scrapedAt":"2025-03-16T12:00:00.000000+00:00"
}

Output Fields

How to use

Quick start

1. Go to Trustpilot and find a company
2. Copy the URL (e.g. https://www.trustpilot.com/review/amazon.com)
3. Paste into the Company URLs field
4. Click Save & Start

Filter by rating

1. Add company URLs
2. Set Filter by Stars to your desired rating
3. This filters reviews server-side for accurate results

Multiple companies

Add multiple URLs to scrape reviews from several companies in a single run. Each company is processed sequentially with rate limiting.

Limitations

• Maximum 200 reviews per company: Trustpilot limits unauthenticated access to 10 pages (20 reviews per page)
• Sort order: Reviews are always returned in recency order (newest first)
• Star filtering: When filtering by stars, the 200-review limit applies to the filtered set

Frequently Asked Questions

How many reviews can I extract?

Up to 200 reviews per company per run. This is a Trustpilot platform limitation for unauthenticated access. You can extract more by filtering different star ratings in separate runs.

Can I filter reviews by star rating?

Yes. Use the Filter by Stars dropdown to select a specific star rating. This filter is applied server-side, so you get up to 200 reviews of that specific rating.

Can I filter by language?

Yes. Enter a language ISO code (e.g. "en" for English, "de" for German, "fr" for French) in the Filter Language field. Use "all" for all languages.

Why are some fields null?

• replyText and replyDate are null when the company hasn't replied to the review
• updatedDate is null when the review has never been edited
• authorCountry may be null if the reviewer hasn't set their location

Can I scrape multiple companies at once?

Yes. Add multiple URLs to the Company URLs field. Each company is processed in sequence with appropriate delays.

Does this require a proxy?

No. This scraper works without any proxy or authentication. Trustpilot review pages are publicly accessible.

Is it legal to scrape Trustpilot reviews?

Trustpilot review pages are publicly accessible. Scraping public data is generally legal, but consult legal counsel for your specific use case and jurisdiction.