Trustpilot Reviews Scraper

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Scrape company reviews from Trustpilot with highly reliable structured data extraction. Uses Trustpilot's embedded JSON data for consistent results without fragile HTML parsing.

Features

• Reliable JSON parsing: Extracts data from Trustpilot's Next.js embedded JSON (not HTML scraping)
• Flexible input: Trustpilot URLs, company domains, or company name search
• Star filtering: Filter by any star rating (1-5)
• Language filtering: Scrape reviews in specific languages
• Sorting: Most recent or most relevant
• Rich review data: Title, text, rating, date, verified status, reviewer info, business replies
• Business info: Trust score, total reviews, category, claim status
• Sentiment analysis: Automatic positive/neutral/negative classification
• Summary statistics: Rating distribution, word frequency, country/language breakdown
• Pagination: Automatically pages through results (20 per page)

Input

Output

Each review includes:

{
"company_name":"Amazon",
"review_id":"abc123...",
"title":"Great service",
"text":"Full review text...",
"rating":5,
"sentiment":"positive",
"date":"2024-01-15",
"date_experience":"2024-01-10",
"reviewer_name":"John D.",
"reviewer_country":"US",
"reviewer_total_reviews":5,
"verified":true,
"verification_source":"organic",
"likes":3,
"language":"en",
"reply_text":"Thank you for your feedback...",
"reply_date":"2024-01-16",
"review_number":1
}

Use Cases

• Reputation monitoring: Track your company's Trustpilot score and reviews
• Competitor analysis: Compare review sentiment across competitors
• Customer feedback analysis: Identify common themes in customer complaints
• Market research: Understand industry-wide customer satisfaction
• Lead qualification: Evaluate potential partners/vendors by their reviews
• SEO/Content: Find authentic customer testimonials
• Due diligence: Assess company reputation before business decisions

Tips

• Use company domains (e.g., amazon.com) as input - they map directly to Trustpilot review pages
• Filter by starFilter: "1" to focus on negative feedback analysis
• Use language: "en" to get only English reviews for sentiment analysis
• For large scrapes (500+ reviews), enable proxy rotation