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Trustpilot Reviews Scraper

Scrape reviews, ratings, and TrustScores from any company on Trustpilot. Get 25+ structured fields per review including full review text, star ratings, reviewer country, verification status, and company replies.

Why use this scraper?

• Ultra-fast -- Pure HTTP, no browser needed. Runs on just 256MB memory.
• Ultra-cheap -- Costs less than $0.001 per run. No proxy required.
• Complete data -- 25+ fields per review including company replies and verification status.
• Reliable pagination -- Handles companies with thousands of reviews.
• Rate limit handling -- Automatic retries with exponential backoff on 429/5xx errors.

Use cases

• Brand monitoring -- Track what customers say about your company over time.
• Competitor analysis -- Compare review sentiment across competing brands.
• Market research -- Analyze customer satisfaction across an entire industry.
• Lead generation -- Find companies with poor reviews that need your product.
• Due diligence -- Evaluate company reputation before partnerships or investments.

Input

Input example

{
"companyUrls":["shopify.com","stripe.com","https://www.trustpilot.com/review/amazon.com"],
"maxReviewsPerCompany":100
}

Output fields

Each result contains these fields:

Company fields

Review fields

Reviewer fields

Verification fields

Company reply fields

Example output

{
"company_name":"Stripe",
"company_url":"https://www.trustpilot.com/review/stripe.com",
"company_website":"http://stripe.com",
"trust_score":1.4,
"star_rating":1.5,
"total_reviews":1029,
"company_category":"Payment Service",
"is_claimed":true,
"review_id":"69d3c8b7b6540474539bafc6",
"review_url":"https://www.trustpilot.com/reviews/69d3c8b7b6540474539bafc6",
"review_title":"Worst customer experience for small-mid sized businesses",
"review_text":"While Stripe is widely used, their customer support is absolutely horrendous...",
"review_rating":1,
"review_language":"en",
"review_likes":0,
"review_source":"Organic",
"review_date":"2026-04-06T16:52:39.000Z",
"experience_date":"2026-04-06T00:00:00.000Z",
"updated_date":"",
"reviewer_name":"Jody Stephenson",
"reviewer_country":"US",
"reviewer_reviews_count":1,
"verified":false,
"verification_level":"not-verified",
"verification_source":"invitation",
"reply_text":"Thank you for sharing your feedback, Jody...",
"reply_date":"2026-04-06T18:22:12.000Z"
}

Technical details

• Extracts data from Trustpilot's __NEXT_DATA__ JSON (Next.js server-side rendering)
• Default language filter is English (Trustpilot's default)
• Automatic retry with exponential backoff on rate limits (HTTP 429) and server errors (5xx)
• Polite 1-second delay between page requests
• Handles companies with no reviews gracefully