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Alibaba Supplier Review Scraper | Store Reviews, Ratings & Buyer Feedback (2026)

1,000 reviews in 30 seconds, the most complete Alibaba supplier review output on Apify.

👁 Alibaba supplier review scraper: store reviews, buyer ratings, and per-dimension store breakdown as JSON

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zen-studio/alibaba-supplier-review-scraper on Apify. Pulls the full store-review history of any Alibaba.com supplier, with the store's rating breakdown attached to every review row. Call ApifyClient("TOKEN").actor("zen-studio/alibaba-supplier-review-scraper").call(run_input={...}), then client.dataset(run["defaultDatasetId"]).list_items().items. Provide supplierUrls and/or companyNames. Full spec: GET https://api.apify.com/v2/acts/zen-studio~alibaba-supplier-review-scraper/builds/default (Bearer TOKEN) → inputSchema, actorDefinition.storages.dataset, readme. Token: https://console.apify.com/account/integrations

Pull the full review history of any Alibaba.com supplier in one run, every review paginated to the end, not just the first page.

Each row is one store review with the supplier's overall rating, per-dimension breakdown, and sentiment tags attached, so a single row tells you both the individual feedback and how the store scores overall.

Point it at a supplier storefront, a product page, or just a company name. Export to JSON, CSV, or Excel for due diligence, sentiment analysis, or supplier monitoring. Free tier: 250 reviews, no credit card.

How to Scrape Alibaba Supplier Reviews

Basic: one supplier by storefront URL

{
"supplierUrls":["https://szcjlighting.en.alibaba.com/company_profile.html"]
}

By company name when you don't have the URL

{
"companyNames":["Shenzhen Chengjie Lighting Co., Ltd."]
}

From a product page, capped at 50 reviews

{
"supplierUrls":["https://www.alibaba.com/product-detail/USB-2835-LED-Light_1601167795231.html"],
"maxReviewsPerSupplier":50
}

Many suppliers at once, every review each

{
"supplierUrls":[
"https://szcjlighting.en.alibaba.com",
"https://anothersupplier.en.alibaba.com"
],
"companyNames":["Shenzhen Chengjie Lighting Co., Ltd."],
"maxReviewsPerSupplier":0
}

Set maxReviewsPerSupplier to 0 to fetch every review a store has.

Input Parameters

Provide supplierUrls, companyNames, or both. Duplicate suppliers are resolved and deduplicated automatically.

What's in Each Review Row

One row per store review. The fields:

The full record looks like this:

Output Example

{
"reviewId":"6000079245296",
"reviewContent":"They great!",
"rating":5,
"ratingType":"productQuality",
"reviewTime":"18 Jun 2026 17:45",
"likeCount":0,
"highlightText":null,
"media":[],
"product":{
"productId":"1601167795231",
"productName":"USB 2835 LED Light 60leds/m With USB 3000K 6000K CE RoHS Authentication TV Background Light LED Strip Light 5volt",
"productUrl":"//www.alibaba.com/product-detail/USB-2835-LED-Light-60leds-m_1601167795231.html",
"productImageUrl":"https://sc04.alicdn.com/kf/H6d377d2f62804414a6a66f08811d52a0T.jpg"
},
"buyer":{
"anonymousName":"B***********r",
"countryCode":"CA",
"countryName":"Canada"
},
"orderSubScores":[
{"latitudeName":"supplierServices","score":5,"type":"supplierServices"},
{"latitudeName":"shippingTime","score":5,"type":"shippingTime"}
],
"supplier":{
"companyId":"274667237",
"companyName":"Shenzhen Chengjie Lighting Co., Ltd.",
"subDomain":"szcjlighting",
"homeUrl":"https://szcjlighting.en.alibaba.com",
"feedbackUrl":"https://szcjlighting.en.alibaba.com/company_profile/feedback.html"
},
"storeAggregate":{
"averageScore":"4.5",
"maxScore":5,
"orderCount":355,
"totalReviews":395,
"dimensions":[
{
"type":"productQuality",
"averageScore":"4.4",
"starScatter":[
{"count":59,"level":1,"percentage":9},
{"count":515,"level":5,"percentage":82}
]
}
// ... 2 more dimensions: supplierServices, shippingTime
],
"tags":[
{"clusterName":"With pictures","count":125},
{"clusterName":"With videos","count":5}
]
}
}

Advanced Usage

Ready-made configurations for due diligence on a single supplier, sentiment analysis across a category, supplier monitoring over time, and bulk review export.

Due diligence on one supplier

{
"supplierUrls":["https://szcjlighting.en.alibaba.com"],
"maxReviewsPerSupplier":0
}

Sentiment sample across several suppliers

{
"companyNames":[
"Shenzhen Chengjie Lighting Co., Ltd.",
"Guangzhou Example Trading Co., Ltd."
],
"maxReviewsPerSupplier":100
}

Quick rating snapshot, newest reviews only

{
"supplierUrls":["https://szcjlighting.en.alibaba.com"],
"maxReviewsPerSupplier":20
}

The store rating summary (average, breakdown, tags) is attached to every row even when you cap the reviews, so a small run still gives you the full store score.

Pricing: Pay Per Event (PPE)

$2.99 per 1,000 reviews. You pay only for reviews delivered. Suppliers with no reviews cost nothing.

Higher Apify plans pay less per review. Free tier: 250 reviews total, no credit card required.

FAQ

What is an Alibaba.com store review (supplier review / feedback)? Alibaba.com lets buyers rate a supplier after a transaction, leaving a star rating, written feedback, and sometimes photos or videos. These appear on the supplier's feedback page as store reviews. This Actor collects that full review history plus the store's aggregate rating, so you can judge a supplier on real buyer experience rather than the headline score alone.

How many reviews can I extract? As many as the supplier has. Suppliers range from a handful of reviews to several hundred. Set maxReviewsPerSupplier to 0 to pull every review, or cap it per supplier to control cost.

How fresh is the data? Reviews are fetched live each run, so you get the supplier's current review history at the moment the run starts.

Do I need an Alibaba.com account or cookies? No. Provide a supplier URL or company name and run. No account, login, or cookie export is involved.

Can I get supplier verification reports, product specs, or tiered pricing too? Those come from the Alibaba Scraper, which returns full product detail, supplier dossiers, and certifications. This Actor is the dedicated, exhaustive tool for store reviews; the main Alibaba Scraper returns reviews only as a capped per-supplier sample.

Can I get China-domestic wholesale supplier data? Use the 1688 Wholesale Scraper for 1688.com supplier and pricing data, the domestic counterpart to Alibaba.com.

What languages are the reviews in? Reviews are returned in the language the buyer wrote them in, so you see the original text.

How do I export the data? Download from the run's Storage tab as JSON, CSV, Excel, XML, or HTML, or pull it via the Apify API. JSON preserves the nested product, buyer, and storeAggregate objects best.

What's the free tier? 250 reviews total across your runs, no credit card required.

Is it legal to scrape Alibaba.com reviews? The Actor extracts only publicly visible data, nothing behind a login. You are responsible for complying with Alibaba.com's terms of service and applicable data protection law, including GDPR, CCPA, and China's PIPL. Reviews include buyer country and anonymized names; treat them as personal data.

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Support

• Bugs: Issues tab
• Features: Issues tab

Legal Compliance

Extracts publicly available data only, nothing behind a login. You are responsible for complying with Alibaba.com's terms of service and applicable data protection law, including GDPR, CCPA, and China's PIPL. Supplier and reviewer details are business and personal data; handle them accordingly.

One row per Alibaba.com store review, with the supplier's full rating breakdown attached to every row.