How to schedule for Exam

To schedule Exam AZ-120, follow these steps and checks:

1. Go through the official exam page
   • Start from the certification/exam details page (for AZ-120 this is under the Azure for SAP Workloads Specialty path).
   • On that page, scroll to the Schedule exam section and select the exam provider (normally Schedule with Pearson VUE for AZ-120).
2. Complete the Learn profile and transfer to Pearson VUE
   • When selecting Schedule with Pearson VUE, sign in with a Microsoft account and ensure the Learn Profile is complete:
     • Legal name (must match the ID used at the test center).
     • Address, phone number, and contact email.
   • After filling this information, select Submit to be redirected to Pearson VUE to complete scheduling.
3. Check scheduling limits and date availability
   • A maximum of two Microsoft Certification exams can be scheduled at a time through Pearson VUE. If two exams are already scheduled, cancel or complete one before scheduling another.
   • Exams can be scheduled no more than 90 days in advance. If trying to book beyond that window, no dates will appear.
   • If no dates or times appear for a test center, that center may have no availability in the next 90 days.
4. Choose delivery mode correctly
   • On Pearson VUE, choose either:
     • A test center (if wanting an in‑person exam), or
     • An online proctored exam (if available for AZ-120 in the region).
   • If the online option does not appear, it is not available from the exam provider for that configuration.
5. If the process completes but nothing is scheduled
   • Verify in the Microsoft Learn profile under the Certifications/Exams area that no appointment is listed.
   • If the Pearson VUE flow was reached but the booking did not finalize (for example, payment or confirmation did not complete), the appointment will not be created.
6. If errors or missing dates persist
   • There may be an issue with the Pearson VUE account or profile (for example, a block after failed payments or an account problem). In similar cases, this has required direct Pearson VUE support to resolve.
   • Use the Microsoft Certification support path to reach the correct support channel: Microsoft Certification Support, or contact Pearson VUE support from the Microsoft exam scheduling pages.

If after confirming profile details, limits (two exams, 90 days), and trying again there is still no way to select a date/time and no exam appears as scheduled, contact Pearson VUE or Microsoft Certification Support with the exam code (AZ-120) and a description of the behavior so they can check the account and scheduling configuration.

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References:

• Register and schedule an exam
• Study guide for Exam AZ-120: Planning and Administering Azure for SAP Workloads
• Certification process overview
• Exam schedule error - Microsoft Q&A
• Unexpected Error When Scheduling Exam - Microsoft Q&A
• I cant book certification exams at learn.microsoft.com - Microsoft Q&A
• Unexpected Error issue - Microsoft Q&A

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