Unable to access Quick Sight APP from Iphone.
In the last month I have been unable to access the Quick Sight (now Quick Suite) application from my Iphone 14 (IOS 26.2). I have an error "Unable to authenticate. It looks like you canceled the psskey authentication process".
I used to access with the same iphone without any trouble.
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asked 5 months ago73 views
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This error is usually caused by a stale passkey / cached auth state between the iOS app and AWS identity provider.
Try these fixes:
Update the app
App Store → update Amazon QuickSight / Quick Suite app.
Clear iOS passkeys
Settings → Passwords → Passkeys → remove any AWS / QuickSight entries.
Re-login clean
Delete the app → reboot iPhone → reinstall → sign in again.
Disable Private Relay / VPN
Settings → Apple ID → iCloud → Private Relay OFF
Turn off any VPN or corporate DNS.
Check system time
Settings → General → Date & Time → Set Automatically ON
Fallback test
Try signing in via Safari (not the app) to confirm identity auth works.
answered 5 months ago
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