Your watch won't stay connected

1. On your Android phone, open the Settings app 👁 Image
   .
2. Tap Connected Devices 👁 and then
   Bluetooth.
3. Check that Bluetooth is turned on.

1. If your screen is dim, tap it to wake up the watch.
2. From the top of the screen, swipe down.
3. Tap Settings 👁 Settings
   .
   • On some watches, you need to swipe left to find this option.
4. Tap Connections.
   • Wear 2: Tap Connectivity.
   • If you don't find this option, skip this step.
5. Scroll until you find Airplane mode.
6. Check if Airplane mode is turned off.

Learn how to:

• Update your Android phone
• Update the Wear OS or companion app
• Update your Wear OS watch

Wear 3

1. From the top of your screen, swipe down.
2. Tap Restart.

Wear 2

1. If your screen is dim, tap it to wake up the watch.
2. From the top of your screen, swipe down.
3. Tap Settings 👁 Settings
   .
   • On some watches, you need to swipe left to find this option.
4. Tap System.
5. Scroll and tap Restart 👁 Restart
   👁 and then
   Done 👁 Done
   .
6. Restart your Android phone.

If the steps above didn’t work, try the steps below.

Note: When you reset your watch to factory settings, all apps, settings, and data on your watch are erased.

Disconnect your watch from the Wear OS app

1. On your phone, open the Wear OS app 👁 Wear OS by Google
   or the companion app for your device.

   Tip: If you use the companion app for your device, follow their instructions.

2. At the bottom, tap Advanced settings 👁 and then
   Forget watch.
3. To confirm, tap Forget watch.

Remove your watch from Bluetooth memory

1. On your phone, open the Settings app 👁 Image
   .
2. Tap Connected devices 👁 and then
   Previously connected devices.
3. Tap the name of the watch you want to remove.
   • If you don't find your watch, skip this step.
4. Tap Settings 👁 Settings
   👁 and then
   Forget 👁 and then
   Forget device.

Reset your watch to factory settings

1. If your screen is dim, tap it to wake up the watch.
2. From the top of the screen, swipe down. Tap Settings 👁 Settings
   👁 and then
   System.
   • On some watches, you need to swipe left to find this option.
3. Scroll down and tap Disconnect and reset 👁 Disconnect and reset
   .
   • If you don't find this option, tap Unpair with phone 👁 Disconnect and reset
     .
4. To confirm, tap Done 👁 Done
   .

Set up your watch & phone again

1. On your phone, open the Wear OS app 👁 Wear OS by Google
   or the companion app for your device.

   Tip: If you use the companion app for your device, follow their instructions.

2. At the top of the screen, tap the name of your watch 👁 and then
   Add a new watch.
3. To finish setting up your watch, follow the on-screen instructions.