Your watch won't stay connected

1. On your iPhone, open the Wear OS app 👁 Wear OS by Google
    or the companion app for your device.
2. Return to your home screen. Use your phone as usual. For best results, do not close the app.

1. On your iPhone, open the Settings app.
2. Tap Bluetooth.
3. Check that Bluetooth is turned on.

1. If your screen is dim, tap it to wake up the watch.
2. Swipe down from the top of the screen.
3. Tap Settings 👁 Settings
   .
   • On some watches, you need to swipe left to see this option.
4. Tap Connectivity.
   • If you don't see this option, skip this step.
5. Scroll down until you find Airplane mode.
6. Check that Airplane mode is turned off.

Check for iPhone updates

1. On your iPhone, open the Settings app.
2. Tap General 👁 and then
    Software Update.
3. If there's an update available, tap to install.

Check for Wear OS app updates

1. On your iPhone, open the App Store app.
2. At the bottom right, tap Updates.
3. If the Wear OS app needs to be updated, you'll find it under "Pending Updates."
   • If it's there, tap Update.
   • If it's not there, it's already updated.

Check for updates on your watch

Learn how to update your Wear OS watch.

1. If your screen is dim, tap it to wake up the watch.
2. Swipe down from the top of the screen.
3. Tap Settings 👁 Settings
   .
   • On some watches, you need to swipe left to see this option.
4. Tap System.
5. Scroll down and tap Restart 👁 Restart
   👁 and then
   Done 👁 Done
   .
6. Restart your iPhone.

If the steps above didn’t work, try the steps below.

Note: When you reset your watch to factory settings, all apps, settings, and data on your watch are erased.

Disconnect & reset your watch

1. If your screen is dim, tap it to wake up the watch.
2. From the top of the screen, swipe down.
3. Tap Settings 👁 Settings
   .
   • On some watches, you need to swipe left to see this option.
4. Tap System.
5. Scroll down and tap Disconnect and reset 👁 Disconnect and reset
   .
   • If you don't see this option, tap Unpair with phone 👁 Disconnect and reset
     .
6. To confirm, tap Done 👁 Done
   .

Remove your watch from Bluetooth memory

1. On your iPhone, open the Settings app.
2. Tap Bluetooth.
3. Next to the device you want to forget, tap Information 👁 Information
    👁 and then
   Forget this device 👁 and then
   Forget device.

Set up your watch & phone again

1. On your iPhone, open the Wear OS app 👁 Wear OS by Google
    or the companion app for your device.
2. At the top left, tap Menu 👁 Menu
    👁 and then
   Set up a new watch.
3. Follow the instructions to finish setting up your watch.