VOOZH about

URL: https://support.mozilla.org/en-US/questions/926667

⇱ I keep getting Mozilla Crashes that just started after the latest update | Firefox Support Forum | Mozilla Support

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
elev8craig

AdapterDeviceID: 0x2772 AdapterVendorID: 0x8086 AvailablePageFile: 3387457536 AvailablePhysicalMemory: 2009870336 AvailableVirtualMemory: 1615548416 BuildID: 20120420145725 CrashTime: 1336087726 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1335391150 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2772, AdapterSubsysID: 01ad1028, AdapterDriverVersion: 6.14.10.4410

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 13423 StartupTime: 1336076485 SystemMemoryUsePercentage: 46 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://www.pandora.com/station/play/228825175985907897 Vendor: Mozilla Version: 12.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : 

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8DCC89F8-9EF2-45F2-8037-2F6DABF56BCB}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{8DCC89F8-9EF2-45F2-8037-2F6DABF56BCB}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{81015366-1042-4B07-8C55-A60802634F46}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{81015366-1042-4B07-8C55-A60802634F46}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{50726F87-DE54-4378-A05A-22D58647565D}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{50726F87-DE54-4378-A05A-22D58647565D}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C14B07B5-E709-4A51-A61E-32F5AEF72A50}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C14B07B5-E709-4A51-A61E-32F5AEF72A50}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

This report also contains technical information about

AdapterDeviceID: 0x2772 AdapterVendorID: 0x8086 AvailablePageFile: 3387457536 AvailablePhysicalMemory: 2009870336 AvailableVirtualMemory: 1615548416 BuildID: 20120420145725 CrashTime: 1336087726 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1335391150 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2772, AdapterSubsysID: 01ad1028, AdapterDriverVersion: 6.14.10.4410 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 13423 StartupTime: 1336076485 SystemMemoryUsePercentage: 46 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 2147352576 URL: http://www.pandora.com/station/play/228825175985907897 Vendor: Mozilla Version: 12.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{8DCC89F8-9EF2-45F2-8037-2F6DABF56BCB}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{8DCC89F8-9EF2-45F2-8037-2F6DABF56BCB}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{81015366-1042-4B07-8C55-A60802634F46}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{81015366-1042-4B07-8C55-A60802634F46}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{50726F87-DE54-4378-A05A-22D58647565D}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{50726F87-DE54-4378-A05A-22D58647565D}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{C14B07B5-E709-4A51-A61E-32F5AEF72A50}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll MSAFD NetBIOS [\Device\NetBT_Tcpip_{C14B07B5-E709-4A51-A61E-32F5AEF72A50}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll This report also contains technical information about

All Replies (1)

Chosen Solution

See Troubleshoot Firefox crashes (closing or quitting unexpectedly).

If the steps in the article don't fix you problem, post your crash ID (bp-...) here.

See [[Firefox crashes]]. If the steps in the article don't fix you problem, post your crash ID (bp-...) here.