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jayandsang

With IE9 and Firefox, computer turn off and closing by itself

With IE9 and Firefox, computer turn off and closing by itself

All Replies (1)

Chosen Solution

I see two possible causes:

Please update also Firefox.

I see two possible causes: * '''outdated graphics drivers:''' Try to [[Safe Mode|run Firefox in Safe Mode]] and, if it works, [[How do I upgrade my graphics drivers?|update your graphics drivers]] or [[How do I upgrade my graphics drivers?#w_turning-off-hardware-acceleration|turn-off HW acceleration]]. * '''malware:''' [[Is my Firefox problem a result of malware#w_how-do-i-get-rid-of-malware|Check for malware]]. Please [[Updating Firefox|update also Firefox]].