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⇱ Amazon.com: Sony WF-1000XM5 Premium Noise Cancelling Truly Wireless Bluetooth Earbuds & in-Ear Headphones with Alexa Built-in, Black : Electronics


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Sony WF-1000XM5 Premium Noise Cancelling Truly Wireless Bluetooth Earbuds & in-Ear Headphones with Alexa Built-in, Black


$248.00 with 25 percent savings -25% $248.00
List Price: $329.99 List Price: $329.99$329.99 👁 Image
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$168.74 with 49 percent savings -49% $168.74
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👁 This device has been certified by Amazon. With Alexa built-in, just ask to play music, get directions, control smart home devices, and more.
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Purchase options and add-ons


Brand Sony
Color Black
Ear Placement In Ear
Form Factor In Ear
Impedance 48 Ohms

About this item

  • NOISE CANCELLATION: Experience a personal concert with the bluetooth earbuds noise cancelling feature of Sony WF-1000XM5, designed to cancel out more external noise than ever before. Perfect for those who want to enjoy their favorite tunes without the distraction of ambient noise, these ear buds come equipped with dual feedback microphones and Noise Isolation Earbud Tips.
  • SOUND QUALITY: Uncover the richness of sound with the noise cancelling earbuds of Sony WF-1000XM5, specially designed for wide frequency reproduction. These earphones wireless bluetooth enhance your listening experience by delivering detailed vocals and fine nuances that make every song unique.
  • CALL CLARITY: Maintain clear conversations with the bluetooth earbuds of Sony WF-1000XM5, featuring Sony's best ever call quality. These earbuds wireless bluetooth noise cancelling ensure that your voice is heard clearly on the other end, even in noisy situations.
  • STYLE & COMFORT: Enjoy the perfect blend of style and comfort with the wireless noise cancelling headphones of Sony WF-1000XM5, small and beautifully designed. These bluetooth earbuds noise cancelling have an improved glossy texture and luxurious feel, effectively keeping out external sounds.
  • LONG-LASTING BATTERY: Relish the long-lasting battery life of Sony WF-1000XM5, offering up to 8 hours of listening time (24-hours with case). The quick charging feature of these earbuds gives you up to 1 hour of listening time with just 3 minutes of charging.

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Product guides and documents



From the manufacturer

WF-1000XM5

Premium Noise Cancelling Truly Wireless Earbuds

Premium Noise Cancellation

Premium noise cancelling earbuds, with two proprietary processors that cancel more external noise than ever, a new high performance driver unit, dual feedback microphones and Noise Isolation Earbud Tips.

Crystal clear calls

Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations.

Astonishing sound quality

Enjoy rich, more detailed vocals thanks to a specially designed driver unit Dynamic Driver X for wide frequency reproduction, you will experience rich vocals and enhanced fine details.

Small and beautifully designed

With improved glossy texture and luxurious feel, these headphones fit comfortably in your ear and come with a smaller case, so they fit even more sleekly in your pocket.

Listen all day, charge in minutes

You can enjoy up to 8 hours of charge on your headphones and store another up to 16 hours in the case for a full a total of up to 24 hours of listening every time you leave the house. And, for your convenience, a 3-minute quick charge will give you up to 60 minutes of play.

The video showcases the product in use.The video guides you through product setup.The video compares multiple products.The video shows the product being unpacked.

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Multipoint Connection

For smooth switching, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously.

Adaptive Sound Control

Adjusts to the word around you with adaptive sound control, using AI to offer the ideal listening experience.

Designed for the environment

Designed for the environment with construction from recycled plastic materials and 100% paper packaging.

Water resistant

With an IPX4 resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music.

Sony True Wireless Earbud Comparison

WF-1000XM6

WF-1000XM5

LinkBuds Clip

Noise Canceling

Best Noise Cancelling. Processor QN3e is 3x faster than the QN2e in WF1000XM5

Noise Canceling

Premium Noise Cancelling

Noise Canceling

N/A (Open clip style)

Battery Life

8 Hrs (24 Hrs with case)

Battery Life

8 Hrs (24 Hrs with case)

Battery Life

9Hrs (37Hrs with case)

Hands Free Call

Yes/Sony's best calling quality with AI noise reduction & bone conduction sensor

Hands Free Call

Yes

Hands Free Call

Yes, with AI noise reduction and bone conduction sensor

Form Factor/ Ear Placement

Earbuds with new ergonomic shape/In Ear

Form Factor/Ear Placement

Earbuds/In Ear

Form Factor/ Ear Placement

Clip On/Open Ear

Special Features

WF1000XM5 features + Mastering Engineer tuned + 10 Band EQ

Special Features

Auto Play, High Resolution Audio, Speak to Chat, Intuitive Touch Controls

Special Features

Fitting cushion, Auto Play, 3 Listening modes, Tap control


From the brand

  1. Sony is a creative entertainment company with a portfolio that encompasses electronics, music, motion pictures, mobile, gaming, and more.

    For over 70 years, imagination has been the fuel of everything we do. From how people listen to music, to how they play games, to how they watch TV, our big imaginations have led us to create products that innovate and inspire generations.


Product information

Item details
Brand Name Sony
Model Number WF1000XM5/B
Model Name WF-1000XM5
Built-In Media Charging case, Headphones, Noise isolation earbud tips (SS/S/M/L 2 each), USB Type-C cable (USB-A to USB-C) (approx. 20 cm (7.88 in.))
Age Range Description Adult
Warranty Description 1 year
Customer Package Type Protective packaging, typically used for headphones to ensure safe delivery
Number of Items 1
Series Number 1000
UPC 027242925601
Manufacturer Sony
Is Autographed No
Best Sellers Rank
ASIN B0C33XXS56
Customer Reviews
3.8 out of 5 stars
Connectivity
Headphone Jack No Jack
Connectivity Technology Wireless
Wireless Technology Bluetooth
Bluetooth Range 10 Meters
Bluetooth Version 5.3
Controls
Control Type Touch Control
Control Method Voice
Controller Type Bluetooth
Battery
Battery Charge Time 1.5 Hours
Battery Average Life 8 Hours
Case Battery
Carrying Case Battery Charging Time 1.5 Hours

Warranty & Support

Amazon.com Return Policy:Amazon.com Voluntary 30-Day Return Guarantee: You can return many items you have purchased within 30 days following delivery of the item to you. Our Voluntary 30-Day Return Guarantee does not affect your legal right of withdrawal in any way. You can find out more about the exceptions and conditions here.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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Audio
Impedance 48 Ohms
Noise Control Active Noise Cancellation
Frequency Response 20000 Hz
Sensitivity 102 dB
Audio Driver Type Dynamic Driver
Audio Driver Size 8.4 Millimeters
Frequency Range 20 Hz to 40 kHz
Additional details
Enclosure Material Plastic
Specific Uses For Product Gaming, Music, Sport, Travel
Antenna Location Calling
Compatible Devices Bluetooth-enabled devices
Cable Features Retractable
Water Resistance Level Water Resistant
Additional Features Built-In Voice Assistant, Fast Charging, High-resolution audio, Microphone Included, Multipoint Connection, Noise Cancellation, Sweatproof, Touch Control
Is Electric Yes
Design
Headphones Ear Placement In Ear
Headphone Folding Features In Ear
Earpiece Shape Bud
Style
Color Black
Style Name Minimalist or Contemporary
Carrying Case Color Black
Measurements
Item Weight 0.4 Ounces
Carrying Case Length 64.6 Millimeters
Carrying Case Width 40 Millimeters
Carrying Case Height 26.5 Millimeters
Carrying Case Weight 39 Grams
Unit Count 1.0 Count
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Product Videos

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Customer ReviewSony WF-1000XM5 vs Linkbuds S Preview #thisorthatSee Full Review

Product Description

Immerse yourself in a world of sound with the Sony WF-1000XM5, a pair of bluetooth earbuds noise cancelling like no other. These ear buds are designed to provide an uninterrupted and immersive music listening experience, free from external noise. Experience astonishing sound quality with the Sony WF-1000XM5, a pair of noise cancelling earbuds that redefine audio experience. These earphones wireless bluetooth are a game-changer for music enthusiasts, allowing you to fully appreciate the intricacies of your favorite songs. The Sony WF-1000XM5 are not just bluetooth earbuds, they are a statement of style and elegance. These earbuds wireless bluetooth noise cancelling comfortably fit in your ears while blocking out external sounds, making them the perfect blend of style and comfort. Experience a clear, stable signal with the Sony WF-1000XM5, a pair of wireless noise cancelling headphones that ensure your music or calls are never interrupted. These bluetooth earbuds noise cancelling are powered by the new Integrated Processor V2, ensuring a seamless audio experience. The Sony WF-1000XM5 ear buds are crafted with the environment in mind, made from recycled plastic materials and come in 100% paper packaging. These noise cancelling earbuds not only deliver superior sound quality and stylish design, but also contribute to reducing environmental impact.


Safety and product resources


What's in the box

  • Headphones
  • USB Type-C cable (USB-A to USB-C) (approx. 20 cm (7.88 in.))
  • Noise isolation earbud tips (SS/S/M/L 2 each)
  • Charging case

  • Top Brand: Sony

    Highly Rated
    100K+ customers rate items from this brand highly
    Trending
    100K+ orders for this brand in past 3 months
    Low Returns
    Customers usually keep items from this brand

    Customer reviews

    3.8 out of 5 stars
    6,027 global ratings
    How customer reviews and ratings work

    Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

    To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.

    Learn more how customers reviews work on Amazon


    Customers say

    Customers praise the earbuds' amazing sound quality and excellent noise cancellation. However, the fit receives mixed feedback - while some say they fit well in the ear, others report they constantly slip out of place. Moreover, connectivity, battery life, comfort, and reliability are also mixed aspects, with some customers reporting great connectivity and fantastic battery life, while others experience connection issues, short battery life, discomfort, and complete failure of the earbuds.
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    842 customers mention sound quality, 623 positive, 219 negative
    Customers praise the sound quality of these earbuds, describing it as amazing and crisp.
    It has great sound hands down but neither bud stays in my ear i am having to constantly push them back in and its very annoying and yes i tried all...Read more
    Better than most but not the best. For earbuds they sound great, also fits my ears right because unlike the other reviewers I placed them correctly...Read more
    ...2. The most important of it all, THE SOUND QUALITY. I really tried loving these earbuds but the quality just sounds muffled and not clear....Read more
    Truly top tier wireless earbuds, great sound quality especially once you EQ them, great fit and excellent battery life with and without anc, my only...Read more
    478 customers mention noise cancellation, 291 positive, 187 negative
    Customers have mixed experiences with the noise cancellation feature, with some finding it excellent while others report it being almost non-existent.
    ...though I love the sound separation between the instruments, the noise cancellation between myself and the rest of the world, and the battery life, I...Read more
    ...that i use they end up making my ear sore are awhile, and the noise cancelling I’ve noticed go from pass through sound to noise canceling without me...Read more
    ...Build quality Sound decent at low volume Good noise cancellation Auto noise cancellation options Decent touch controls...Read more
    These earbuds have excellent sound quality with great noise cancellation; my only complaint is that the earbuds occasionally work themselves loose...Read more
    465 customers mention quality, 284 positive, 181 negative
    Customers have mixed opinions about the quality of these earbuds, with some finding them excellent with decent noise cancellation, while others describe them as terrible.
    In a sense, these are great earbuds because they manage the two most important tasks: they fit comfortably in my ears and they sound good...Read more
    ...1. The pairing and use of the Sony spp are way too complicated and buggy. 2. They are very slippery and easy to drop especially when inserting. 3....Read more
    ...Still gently used. Great product just don't appreciate being the misleading advertisement of not being used. Also my name is not Dan.Read more
    ...My first two were apples airpods. Hands down these are the best earbuds I've used for music listening....Read more
    372 customers mention fit, 152 positive, 220 negative
    Customers have mixed experiences with how the earbuds sit in their ears, with some finding them comfortable while others report that they don't stay in place.
    ...The noise cancelling compared to my old earbuds suck, they fall out of my ears while working out, I've had these for about 6 months and they're...Read more
    Crisp sound, comfortable fit, perfect!!! Exactly what I wanted!! Pretty color, too. :) I seriously don't understand the bad experience reviews....Read more
    ...WAY too finicky to achieve what was ultimately an uncomfortable fit anyway. I don't have this issue with the XM4s or my Pro 2s....Read more
    These buds are fantastic. The sound, fit, and function exceeded expectation. However for the price, these buds should come with a find feature....Read more
    278 customers mention battery life, 167 positive, 111 negative
    Customers have mixed experiences with the battery life of these earbuds, with some praising its fantastic performance and quick charging capabilities, while others report issues with it not holding a charge and the charger stopping to work.
    ...cancellation between myself and the rest of the world, and the battery life, I can’t help to hear myself, chewing gum, moving around or even moving...Read more
    ...The battery life is worse than previous models and I tested them side by side with XM4 using the same settings and same volume....Read more
    ...The case is sleek, easy to store and sturdy. So far great battery life; didn't have to charge until next day and it only takes a few minutes charge...Read more
    They're crap. Have good battery life until they just stop working. Used them 8 months and they stopped charging and I took really good care of them....Read more
    264 customers mention comfort, 127 positive, 137 negative
    Customers have mixed opinions about the earbuds' comfort, with some finding them extremely comfortable, while others report that the ear tips aren't as comfortable and their ears hurt from wearing them.
    ...That is the one thing they got right. They were just awkward and uncomfortable. Eartips are like bazooka bubble gum, fresh out of the package....Read more
    ...cancellation and passthrough sound good when working, they are comfortable and light enough but for $300, there are too many pain points to recommend.Read more
    ...like these, but unfortunately the noise canceling wasn't good, and they hurt!...Read more
    ...and sizes which really helps in achieving optimal noise isolation and comfort The battery life is impressive as well I get several hours of playtime...Read more
    264 customers mention connectivity, 93 positive, 171 negative
    Customers have mixed experiences with the earbuds' connectivity, with some reporting great performance and easy setup, while others mention occasional connection issues and problems with the left earbud dropping out.
    ...in July 2024, and the right earbud started having charging and connection issues in August 2024, after the return window closed on Amazon....Read more
    ...It shines in its portability and connectivity. It has no connectivity issues. Which is a tough bargain in today’s market....Read more
    ...-There were some connectivity issues that popped up a few times where one earbud would just disconnect and stop playing....Read more
    ...They constantly disconnect. Often times refusing to reconnect until after multiple attempts. The right bud only works when it feels like it....Read more
    219 customers mention reliability, 66 positive, 153 negative
    Customers report mixed experiences with the earbuds' reliability, with some finding them the best performing ones while others mention they stopped working completely or became useless.
    ...loved these headphones and got great use out of them, but one stopped working just outside of warranty (one year), which is disappointing for the...Read more
    I've been using them for almost 3 weeks but suddenly the left earbud stopped working and the case stopped recognizing it....Read more
    These earbuds work well once you have figured how to fit them. I had to go to some Azla aftermarket caps to get a good seal and decent sound....Read more
    Quirky, unreliable, hard to manage.Read more

    Amazon Customer
    5 out of 5 stars
    Darn near perfection.
    I have used pretty much every credible earbud in the last few years. Sony, Apple, Beats, Bose, B&W, Samsung, Klipsch, M&D, and more. I have also used every generation of Sony buds. In terms of overall use and features, these are not a giant change from the last gen XM4 buds. However, there are significant improvements in key areas. Here is the breakdown: Sound: There are moderate sound improvements here, over the last generation Sony's, which were already close to class leading. Sony put a larger driver in here and it makes a difference. Additionally, Sony added a lot of processing horsepower here. The put in their latest chip for audio, but then added a separate chip to handle all of the ANC duties. Sony argues, that by separating the tasks here, they were able to more finely tune the audio. You can hear the difference. Bass is thumping, highs are even more crisp, and the mid vocals definitely pop more. I am no audiophile but these are really good. To me, these sound better than the latest Bose and Airpod Pro buds. You have to get into the really high-end audio companies to find sound this good. As always, you get Sony's LDAC here if you can use it for high-end audio options and the DSEE Extreme tech that upscale regular more compressed audio. The DSEE really shines here. Your Spotify or Apple music app has never sounded so good. I think most folks will be very satisfied with what Sony has done here and, at the end of the day, sound quality is a big reason to make such an investment. Active Noise Cancellation (ANC): These are the best ANC buds Sony has ever made which is saying something. They were already 1b to the latest from Bose, but these have improved dramatically to me. The new dedicated chip just gets it done. These buds adjust the ANC to the noise around you. I honestly hear pretty much nothing other than my music when I have these in. The latest Quiet Comfort's from Bose are still at least as good to me in this arena, but that is pretty much the only area that Bose still is really on equal footing. At least in my opinion. Fit really determines great ANC, so while these are great, there is definitely some subjectivity that comes into play here. I think most will be very happy with the results they get here though. Form Factor: This is an area that Sony has absolutely nailed it and I am going to just say, FINALLY! Every bud Sony has made has always had an asterisk for me. "They sound so good but they just aren't that comfortable" was what I often told folks. Not anymore. Sony has made these buds significantly smaller and by adding the glossy interior, has created a bud I hardly notice in my ear. They have gone from a "yeah but" to a class leader in the fit and comfort space. I really cannot emphasize enough how good these are. These buds have an IPX4 rating so they should handle the gym with no issues. Sony has included a revised version of their hybrid foam tips from last year and they are great. They just hold the buds in snug and really help block ambient sound. Just so so good Sony. Thank you for the thoughtful redesign. I also want to give Sony a nod for the case redesign. Same battery (3 charges) but much smaller. I love it. Battery and Connectivity: The battery life is the same from last year. About 7 to 8 hours of real use. It is fine. Not class leading but not bad either. Connection here is BT 5.3 so the latest. Same as last gen. However, Sony said that these buds will be LE compatible when they finally start rolling this out over the coming year so you can expect even better sound and perhaps even battery life someday soon. This essentially future proofs these buds. Call Quality: Not much to say here other than these are about as good as it gets. Sony added bone conductive tech here and you can tell. Your calls sound great. Intangibles: There are too many features to unpack here. You really need to read all that Sony has packed into these. From the upscaling audio, to one touch audio play, to speak to pause tech to gestures and so so so much more. You can literally get lost in the app. Almost too much is going on here. Regardless, there is almost nothing that these buds can't do. Oh, I almost forgot to mention that Sony has multipoint connection option here as well. It is only two devices, so there are more robust options out there, but this should be fine for most in real life application. Very good stuff. So, should you buy these? If you are an Android user, the answer is 100% yes. Apple users have to consider that Airpods are more tightly integrated into their space. Further, Apple is getting ready to launch their high end sound codec as well, which these will not support. They are still worth considering though as Sony has just made a better sounding product. To me, these might be the best all around buds I have ever tried. From sound to calls to comfort, Sony has just nailed all of it. There are companies that offer buds that do one thing better perhaps, but none are as complete as these in my opinion. So, yes, buy these. You will not regret it. I will update as I go here.
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    Top reviews from the United States

    • 5 out of 5 stars
      Fantastic!
      Reviewed in the United States on December 22, 2023
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      I bought these because I had a gift card to spend, and in hopes that I could completely separate from my Airpod Pro’s (1rst gen). I wanted to get rid of my Airpod pro’s because I have become so completely fed up with popping them in my ears and having only one earbud connect. That happens about 25% of the time I use them, and of course it’s always right when I’m in a hurry and need them now. I have to reset them every time it happens and frankly I’m fed up with it – unacceptable reliability.

      So, it’s only been a little more than a week but I haven’t had this happen once. Nor has it ever happened on any of my other true wireless earbuds (Soundcore Liberty 4 NC’s and some cheap no-name sports hook-style earbuds). The Sony’s have had stellar reviews, but my one reservation was that I’m in a full Apple ecosphere, and I had read that if you’re in the Apple ecosphere, you’ll want the Airpod Pro series II. Using anything else would mean missing out on that typical Apple integration – things work great together. Well, I’ve never tried the Airpod Pro II’s, but I couldn’t get myself to reward Apple by ordering another pair of headphones from them after my dissatisfaction with the AirPod Pro I’s.

      So, how are the Sony’s? Absolutely fantastic and boy, am I glad I went with them! First of all, in terms of integration/functionality with my Apple world, best I can tell so far its flawless. Transitions between my iPhone 15 and iPad Pro are just as smooth as my AirPods were. I can send/receive calls just as easily, and the Sony has one feature I don’t think AirPods have – you can just nod your head to answer calls! I also find the touch sensor vastly superior to Apple’s squeeze surface (or whatever it’s called). Much more intuitive to me, and it works every time on the first try.

      Another big advantage the Sony’s have over the Airpod Pro I’s is battery life. One reason I picked the Sony’s was better sleep. My wife makes quite a racket sleeping at night and I had read that these were great for sleeping. My Airpod Pro’s were also quite good at that, but they wouldn’t last through the night – only about 4.5 hours (w/NC on). Not sure how long the Sony can last, but I’ve gone over 8 hours (w/NC on) – and they still had some battery left! As for the noise cancelling, I’d say it’s slightly disappointing. I also own the over-ear WH-1000XM5’s, and they have AWESOME noise cancelling! I’d say the WF-1000XM5’s are nowhere near that level – I’d say they are about the same as my Airpod Pro I’s. Good enough to attenuate my wife’s snoring (at least enough that I can sleep), but not completely block it (so I hear nothing at all) as on the WH-1000XM5’s. But of course, the WH-1000MX5’s are way too big to sleep with (full size over-ear headphones). Another minor disappointment is no “find my earbud” functionality, which makes me a little paranoid about losing them, but hopefully not a big deal.

      Saving the best for last is the sound quality. I bought the big-brother WH-1000XM5’s a year ago and was quite surprised at their sound quality. Same thing here – these sound fantastic! I’m a fairly serious audiophile and have quite a collection of high-end headphones, including one pair of earbuds that are more than triple the cost of these Sony’s (JH Audio J13 v2’s). And all the electronics to go with it (DAP’s, DAC’s, amps, cables, etc.). They took a while to break in properly (maybe 30-50 hours) but they are really wonderful. They are among the most natural sounding earbuds I’ve heard and I’m a bit stumped how that could be possible since it uses crappy Bluetooth. My high-end headphones are fed almost exclusively high-rez files. Bluetooth AAC (can’t use LDAC on an iPhone) is the best I can run, which of course are only a small fraction the bitrate resolution of true high-rez files. But somehow these sound absolutely wonderful – just a natural “rightness” that’s hard to describe. BY FAR the best bass I’ve ever heard from an earbud. They have a confidence, an “assertiveness” (yes, that’s a new audio metaphor) – not aggressiveness - that I just love. I’m not saying that they are flat-out better than my high-end earbuds (my Shure M535’s are my favorite), but I will say they are at least in the same ballpark. I can pop these in and really enjoy listening for hours – and not feel like I’m missing out in not using my much more expensive earbuds. Very high compliment indeed! So, great job Sony! BTW, I read that Sony bought Audeze (high-end true audiophile headphone brand), which means I can’t wait to see what they come out with in the future – if these are as good as they are, I can’t wait to find out what the XM6’s or XM7’s will sound like!

      Update 4/16/24: Just wanted to mention one more remarkable thing about these. I am an avid cyclist and I’ve been on a long search to find the best earbuds for cycling - which for me, is mostly about reducing WIND NOISE. That is by far my biggest goal for cycling headphones. These are downright spooky in their ability to hugely reduce wind noise - BY FAR the most effective I’ve ever tried, and I’ve tried quite a few (AirPod Pro’s, Soundcore Liberty 4 NC, etc…). So now I face an interesting dilemma - do i dare use a $300 pair of earbuds for cycling? The problem with using them for cycling is that cycling is of course brutal on earbuds (constant sweat). So I’ll have to decide if I dare to do that long term, but I can say that these are by far the best headphones I have ever used in terms of wind blocking. So these really are amazing - fantastic sound, powerful noise cancelling, long battery life and the best wind noise blocking I’ve ever heard…

      107 people found this helpful
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    • Whyborg
      5 out of 5 stars
      Wow, impressive upgrade
      Reviewed in the United States on July 31, 2023
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      There’s a bit of possible Sony hate going on in some reviews, like others I got burned on a pair of WF-10004XM refurbished and one of the batteries started failing after a year. Wasn’t worth the cost of repair. Have others from QCY and Soundcore that were surprisingly good for less cost. Also had trouble with refurbished headphones WH-1000XM4, luckily had added insurance. Cut to buying a new pair that have been flawless.

      Got the Sony WF-C700N a couple months ago to scratch my earbud itch. Very good for the price. If you’re not ready to throw down $300 for the XM5 they’re a great alternative. Not quite as musical, but no gripes anyway. You can get picky about the throwback buttons but oh well.

      One comment before I get more specific on the XM5. I fully agree with another review that calls out Sony for how complicated their Sony Connect app has become. It could be simplified for people who don’t want to get into the tech so much.

      Now, how do they sound? I’m impressed and I’m not using them to their full potential. Using with iPhone so Bluetooth SBC codec is the most basic and lowest quality solution (after digging into the codec question a bit more it does appear that the iPhone has the AAC codec also). However, with the help of Sony’s equalizer and DSEE function I’m very happy with the sound. I almost don’t want to try them with a better codec and then have to go back. (Still applies with AAC, DSE does improve sound)

      I need treble boost for my old ears and having played bass no surprise I like a lot of bass. These don’t disappoint. I did an A-B comparison with the XM4 headphones and they didn’t have quite the low end but good and punchy with good definition between bass and drums.both can become nice and “growly” on the low end.

      Noise cancellation is very good, not as good as the headphones but after only a couple days I have been quite satisfied so far.

      Comfort level is better than the XM4 buds, but I’m so pissed I wasted the money now I don’t want to dig them out to compare audio! I think Sony really improved the fit and design to be lighter, more comfortable, and have impressive sound. Let’s just hope they found a better battery.

      Used overnight and had battery left in the morning but playing audiobook on timer so i couldn’t say how long continuous playback.

      I’ll update after I’ve had them longer.

      (Update) battery life seems to be very similar to the XM4. Sometimes I have battery left in the morning sometimes it comes up short.

      Another follow up, comes with 4 sets of tips but apparently I have very large ear canals as I’m unable to get a complete seal with the included buds. The large felt good at first but when I used the connect app to check for airtight seals I could not get them to seal. Fortunately I have many tips I’ve saved over the years and by mixing, matching, and testing I have a couple that seal. I even tried ordering extra large tips from a couple vendors and they didn’t work either. Nice that Sony is including extra small but what about us with extra large needs! I do have a possible solution on the way, find a video on YouTube that shows how to use Sugro glue rolled up and inserted in the mushroom part of the tip. Press in the ear to get a fit and then allow to cure over night. Hoping it works, I have a few tips I’d like to try this on. Was even investigating custom molded tips but for $150 plus I’ll try the Sugro hack…

      8/5/23 tried the Sugro hack yesterday. Still have to work to get an airtight fit but it definitely helped.

      My opinion on the sound has not diminished. Excellent with what I listen too. A lot of classic rock but also new material from Elle King and others. Listening to Lourdes “Royals” a very deep bass which presents low, solid, and clear. You can easily distinguish the bass and drums. The low rumbling bass of Pink Floyd “Welcome to the Machine” couldn’t be much better in any buds. Almost like I could feel it.

      I’m now using the WF-C700n as my workout and dog walking buds. Sound signature is very similar but the bass is not quite as good. One thing they are lacking is the airtight fit check in the app. I had to use other tips and the Sugro mold hack to get a good consistent fit in both. The included tips are worthless to me and my big ears.

      I see a lot of criticism of the noise cancellation for the XM5. I have no way to measure so it’s pretty subjective but I’m not disappointed. At least as good as the XM4. But with any ANC earbuds the airtight seal is critical.

      If you’re not ready to throw down $300 the WF-C700n are a very good alternative, but are not touch controlled, a single button on each side. Not quite as good on the low end but not disappointing either. In direct comparison you can hear the difference.

      I still think these are 5 star worthy. I’d take off half a star because of the somewhat complex app but if you like to tinker with the sound and features, give it back. People who are not “technical minded” may find it intimidating. I find it useful but jammed with some features I wouldn’t normally use, like automatically changing settings depending on location as an example. Some might find it useful but not me. The equalizer and clear bass functions are excellent. DSEE function makes a noticeable difference in sound quality. Happier with these than I was with the XM4. Just hope the batteries last, I would hope Sony changed from the $70 replacement cost batteries (not including labor) used in the XM4 as apparently so many people had problems with them dying out after a few months.

      9/22/23

      Used these today instead of the WF-C700n for my indoor cycling and to walk the dog. Usually I do those activities with the cheaper buds as for $300 I want to take every precaution to protect them. So…more feedback on the ANC. Definitely a difference on the bike with 2 pretty loud blower fans on. The WF-C700n does a very good job in the same situation but I could definitely tell a difference. Could hardly hear the fans at all and the WF-1000XM5 does have the superior sound performance. Note these blowers are loud enough that if I have my Apple Watch to close to them I get the over 90db warning. They’re not 90db from the bike but they are loud. These cancelled almost all the noise. With volume on my music I don’t hear the fans at all.

      612 people found this helpful
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    • 1 out of 5 stars
      Overrated
      Reviewed in the United States on December 2, 2023
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      I have the Sony WF-1000XM4 and now the XM5. The XM4 battery life is terrible. They have issues with those batteries going bad too soon so I don't recommend those.

      The XM5 noise cancellation is great and the music quality is good but I have a few complaints. The earbuds don't stay in my ear when using the original foam tips. It's annoying having your hands busy at work and feeling your earbud shifting about to fall out. I had to buy aftermarket foam tips. The sound could be better and it's probably due to the foam tips letting the sound out.

      My 2nd complaint is they're not loud enough. Even with aftermarket foam tips, the earbuds are just not loud enough. I work in a noisy environment and it's hard to listen to podcasts with these. The noise cancellation only works if you have both earbuds in. It sounds like it wants to work when using one earbud but only when there's a really loud noise. It cuts the music momentarily and goes back to letting all the noise in. It would really help if it would work with only one earbud in because I wouldn't have any problems hearing whatever I'm listening to.

      I hate the touch sensitive controls. I wish they had a physical button that gave me a clicky feedback every time I press it. There is a tone whenever you pause or skip but like I said, it's hard to hear in a noisy environment. Most of the time, I have to raise my volume to notice if it paused, skipped or didn't register me pressing the touch sensitive controls. I originally bought these to use while I'm at work but now I only use these at home. For work I use the Beats Studio Buds which are louder, stay in my ear (with comply foam tips), have great audio and have a clicky button for the controls. No more guessing if I pressed the button or not. With the Beats Studio Buds I can now listen to the same podcasts I couldn't hear with my XM5s in the same noisy environment. I just bought the Studio Buds + which have a better battery life than the 1st gen. The XM5s are overrated in my opinion.

      1 YEAR UPDATE: I have the XM5s connected to only ONE device and they sometimes don't want to connect at all. I have to reconnect them like I'm adding a new device. It's so annoying. Even my cheap $40 earbuds don't do that. I'm starting to think these are a waste of money. I'm giving them 1 star...

      UPDATE: The connectivity issues keep getting worse. I only have them paired to one device (my laptop) and I have to unpair and pair them way too often or else it keeps trying to connect but doesn't. The laptop isn't the issue because no other bluetooth device does that. Sony needs to concentrate on fixing the basic issues instead of trying to add all kinds of features. I need earbuds that turn on, pair properly, are loud enough, stay in my ear and have decent battery life. These earbuds don't cover my basic needs. These are the last Sony XM earbuds I'm buying.

      159 people found this helpful
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    • Samuel Holland
      4 out of 5 stars
      Surprisingly efficient quality buds once I equipped my old silicone tips.
      Reviewed in the United States on December 1, 2023
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      Edit 01/19/24

      Short and sweet-

      I use buds just about everyday.

      I liked the pixel buds more, and is why my xm4's will not accept a charge or turn on because after getting the pixel buds, I never used the XM4's again.

      We're here for XM5 though, so please excuse the rant.1st Sony customer service, second to none including Google who used to be pretty good(IMO)(pre-'so-called'pandemic).

      2nd -Stop right now and take a picture of bottom of XM5 case & package it came in(identifying Numbers). If u ever have issue you will need.

      3rd & final what you read for---➡️❤️ My original review is below and still valid but after cleaning and adjusting tips, I'm happy to report I haven't had the 'connect from pocket problem'. Changing the tips made a big diff, but they're not near as secure and comfortable as pixel buds pro for my everyday use. That bring said, the pass through, pass thru blend, etc are the best hands down. Their competition isn't even close for this category(IMO_of_course).

      The only thing I find myself having to adjust often. They want to sit halfway in my ear, instead of locked into place. Many times when I go to adjust, I hit pause, which could be disabled in all fairness. I still use these as my everyday buds though, and are about to try more tips when I can find the time. They are superior in sound and especially the noise cancellation/passthrough/blend feature. It's actually amazing how good they are in all honesty. (If you don't like foam tips, get some silicone because these only come with the foam style.) (The tips are the same though as any other set.)

      I just wanted to come back and follow up.

      They deserve five stars.⭐⭐⭐⭐⭐. I have to leave the one star off but if I could I'd rate them 4.7-4.8, so sorry it's not five stars for a pretty solid product.

      I hope this can help someone, and give yourself a day or two once getting to be able to see the difference, since they have some pretty solid picks out there. Thanks, & may the good Lord bless.❤️

      I had the 3rd & 4th Gen earbuds, so upon getting these, I was wondering did I make the right choice, coming from pixel buds pro? I'm happy to report, that after changing the tips to some older silicone traditional Sony tips, they surprised me how nice they were to use. I also was happy about the longer lasting battery, and quality passthrough experience then what I had gotten used to. All in all, these are pleasantly nice once I put the silicone ear tips on. They fit perfect now and have my recommendation.

      Edit- I've had a little time with them, and the couple things I don't care for so far, is Amazon music service; I disabled nearby devices, because every time I connect buds after accepting update, they offer a service to be ready to play music with a tap. It's good if that's what you want, but not for me at the time.

      Now the other issue is actually an issue that has me really concerned whether I want to use them long-term. The right ear bud every time I look is connected in the case/paired to my phone which is a dealbreaker if I can't seem to correct. I'm sorry to report this because it's something that matters a lot to me and a reason I would return to the pixel buds pro. Anyway the sound and noise cancellation is second to none , and I can honestly say, they close the pixel buds pro out of the water. This is the reason I still only subtracted one star for a five star product. Thank you for reaching and sharing your opinion to better help others make their decision.

      4 people found this helpful
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    • 5 out of 5 stars
      Darn near perfection.
      Reviewed in the United States on July 29, 2023
      Brief content visible, double tap to read full content.
      Full content visible, double tap to read brief content.

      I have used pretty much every credible earbud in the last few years. Sony, Apple, Beats, Bose, B&W, Samsung, Klipsch, M&D, and more. I have also used every generation of Sony buds. In terms of overall use and features, these are not a giant change from the last gen XM4 buds. However, there are significant improvements in key areas. Here is the breakdown:

      Sound: There are moderate sound improvements here, over the last generation Sony's, which were already close to class leading. Sony put a larger driver in here and it makes a difference. Additionally, Sony added a lot of processing horsepower here. The put in their latest chip for audio, but then added a separate chip to handle all of the ANC duties. Sony argues, that by separating the tasks here, they were able to more finely tune the audio. You can hear the difference. Bass is thumping, highs are even more crisp, and the mid vocals definitely pop more. I am no audiophile but these are really good. To me, these sound better than the latest Bose and Airpod Pro buds. You have to get into the really high-end audio companies to find sound this good. As always, you get Sony's LDAC here if you can use it for high-end audio options and the DSEE Extreme tech that upscale regular more compressed audio. The DSEE really shines here. Your Spotify or Apple music app has never sounded so good. I think most folks will be very satisfied with what Sony has done here and, at the end of the day, sound quality is a big reason to make such an investment.

      Active Noise Cancellation (ANC): These are the best ANC buds Sony has ever made which is saying something. They were already 1b to the latest from Bose, but these have improved dramatically to me. The new dedicated chip just gets it done. These buds adjust the ANC to the noise around you. I honestly hear pretty much nothing other than my music when I have these in. The latest Quiet Comfort's from Bose are still at least as good to me in this arena, but that is pretty much the only area that Bose still is really on equal footing. At least in my opinion. Fit really determines great ANC, so while these are great, there is definitely some subjectivity that comes into play here. I think most will be very happy with the results they get here though.

      Form Factor: This is an area that Sony has absolutely nailed it and I am going to just say, FINALLY! Every bud Sony has made has always had an asterisk for me. "They sound so good but they just aren't that comfortable" was what I often told folks. Not anymore. Sony has made these buds significantly smaller and by adding the glossy interior, has created a bud I hardly notice in my ear. They have gone from a "yeah but" to a class leader in the fit and comfort space. I really cannot emphasize enough how good these are. These buds have an IPX4 rating so they should handle the gym with no issues. Sony has included a revised version of their hybrid foam tips from last year and they are great. They just hold the buds in snug and really help block ambient sound. Just so so good Sony. Thank you for the thoughtful redesign. I also want to give Sony a nod for the case redesign. Same battery (3 charges) but much smaller. I love it.

      Battery and Connectivity: The battery life is the same from last year. About 7 to 8 hours of real use. It is fine. Not class leading but not bad either. Connection here is BT 5.3 so the latest. Same as last gen. However, Sony said that these buds will be LE compatible when they finally start rolling this out over the coming year so you can expect even better sound and perhaps even battery life someday soon. This essentially future proofs these buds.

      Call Quality: Not much to say here other than these are about as good as it gets. Sony added bone conductive tech here and you can tell. Your calls sound great.

      Intangibles: There are too many features to unpack here. You really need to read all that Sony has packed into these. From the upscaling audio, to one touch audio play, to speak to pause tech to gestures and so so so much more. You can literally get lost in the app. Almost too much is going on here. Regardless, there is almost nothing that these buds can't do. Oh, I almost forgot to mention that Sony has multipoint connection option here as well. It is only two devices, so there are more robust options out there, but this should be fine for most in real life application. Very good stuff.

      So, should you buy these? If you are an Android user, the answer is 100% yes. Apple users have to consider that Airpods are more tightly integrated into their space. Further, Apple is getting ready to launch their high end sound codec as well, which these will not support. They are still worth considering though as Sony has just made a better sounding product. To me, these might be the best all around buds I have ever tried. From sound to calls to comfort, Sony has just nailed all of it. There are companies that offer buds that do one thing better perhaps, but none are as complete as these in my opinion. So, yes, buy these. You will not regret it. I will update as I go here.

      5 out of 5 stars
      Darn near perfection.
      Reviewed in the United States on July 29, 2023

      I have used pretty much every credible earbud in the last few years. Sony, Apple, Beats, Bose, B&W, Samsung, Klipsch, M&D, and more. I have also used every generation of Sony buds. In terms of overall use and features, these are not a giant change from the last gen XM4 buds. However, there are significant improvements in key areas. Here is the breakdown:

      Sound: There are moderate sound improvements here, over the last generation Sony's, which were already close to class leading. Sony put a larger driver in here and it makes a difference. Additionally, Sony added a lot of processing horsepower here. The put in their latest chip for audio, but then added a separate chip to handle all of the ANC duties. Sony argues, that by separating the tasks here, they were able to more finely tune the audio. You can hear the difference. Bass is thumping, highs are even more crisp, and the mid vocals definitely pop more. I am no audiophile but these are really good. To me, these sound better than the latest Bose and Airpod Pro buds. You have to get into the really high-end audio companies to find sound this good. As always, you get Sony's LDAC here if you can use it for high-end audio options and the DSEE Extreme tech that upscale regular more compressed audio. The DSEE really shines here. Your Spotify or Apple music app has never sounded so good. I think most folks will be very satisfied with what Sony has done here and, at the end of the day, sound quality is a big reason to make such an investment.

      Active Noise Cancellation (ANC): These are the best ANC buds Sony has ever made which is saying something. They were already 1b to the latest from Bose, but these have improved dramatically to me. The new dedicated chip just gets it done. These buds adjust the ANC to the noise around you. I honestly hear pretty much nothing other than my music when I have these in. The latest Quiet Comfort's from Bose are still at least as good to me in this arena, but that is pretty much the only area that Bose still is really on equal footing. At least in my opinion. Fit really determines great ANC, so while these are great, there is definitely some subjectivity that comes into play here. I think most will be very happy with the results they get here though.

      Form Factor: This is an area that Sony has absolutely nailed it and I am going to just say, FINALLY! Every bud Sony has made has always had an asterisk for me. "They sound so good but they just aren't that comfortable" was what I often told folks. Not anymore. Sony has made these buds significantly smaller and by adding the glossy interior, has created a bud I hardly notice in my ear. They have gone from a "yeah but" to a class leader in the fit and comfort space. I really cannot emphasize enough how good these are. These buds have an IPX4 rating so they should handle the gym with no issues. Sony has included a revised version of their hybrid foam tips from last year and they are great. They just hold the buds in snug and really help block ambient sound. Just so so good Sony. Thank you for the thoughtful redesign. I also want to give Sony a nod for the case redesign. Same battery (3 charges) but much smaller. I love it.

      Battery and Connectivity: The battery life is the same from last year. About 7 to 8 hours of real use. It is fine. Not class leading but not bad either. Connection here is BT 5.3 so the latest. Same as last gen. However, Sony said that these buds will be LE compatible when they finally start rolling this out over the coming year so you can expect even better sound and perhaps even battery life someday soon. This essentially future proofs these buds.

      Call Quality: Not much to say here other than these are about as good as it gets. Sony added bone conductive tech here and you can tell. Your calls sound great.

      Intangibles: There are too many features to unpack here. You really need to read all that Sony has packed into these. From the upscaling audio, to one touch audio play, to speak to pause tech to gestures and so so so much more. You can literally get lost in the app. Almost too much is going on here. Regardless, there is almost nothing that these buds can't do. Oh, I almost forgot to mention that Sony has multipoint connection option here as well. It is only two devices, so there are more robust options out there, but this should be fine for most in real life application. Very good stuff.

      So, should you buy these? If you are an Android user, the answer is 100% yes. Apple users have to consider that Airpods are more tightly integrated into their space. Further, Apple is getting ready to launch their high end sound codec as well, which these will not support. They are still worth considering though as Sony has just made a better sounding product. To me, these might be the best all around buds I have ever tried. From sound to calls to comfort, Sony has just nailed all of it. There are companies that offer buds that do one thing better perhaps, but none are as complete as these in my opinion. So, yes, buy these. You will not regret it. I will update as I go here.

      843 people found this helpful
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    • W. Howington
      2 out of 5 stars
      My advice is to avoid these, especially if you are upgrading from XM4s.
      Reviewed in the United States on August 20, 2025
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      if you are upgrading from the XM4 earbuds, don't even bother with these. It amazes me how backwards Sony has gone with these "updated" earbuds.

      First off, the ANC is decent, not as good as the XM4s, but simply because it seems almost impossible to get a solid fit in the ear. Even when you do, unless you are sitting still, that solid fit isn't going to stay. Where the XM4s filled the outer ear, there was support to mitigate jarring of the earbud. The XM5, however, doesn't have this. Movement translates to the earbud jarring in your ear and ultimately losing its seal. With it, the ANC drastically loses it effectiveness. Even the Beats Studio Buds (the original ones) do a better job of maintaining a seal and ANC in high dB situations. I tested them while mowing and the Beats surpassed the XM5s ten fold. I never had to adjust them a single time either.

      The microphone on the XM5s are horrible. You are free to search for other people stating the same. Im don't make many calls on my earbuds, but when I tested it the person on the other end of the line said it sounded like I was either in a deep hole or that they could barely hear me.

      Battery life is decent for the options it brings to the table, but the more trinkets you turn on the lower the battery life gets.

      Getting these things out of the case is a pain. Theyre too rounded and slick to get a good hold on to pull them out. I dropped them several times. Im sure this slickness also attributed to the aforementioned loss of seal as the plastic slips around on the ear due to lack of friction.

      The charging case is the perfect size IMO, but that's not really a part of the product features that is going to matter much.

      They're super easy to use day-to-day and have a whole host of additional features that you can turn on. But the highly limited EQ, the complexity of the features with regard to interacting with other apps, and little things that you have to look up to find out just makes these overly cumbersome to set up.

      Now, for the sound. I compared the XM5s to Bose QC Ultra, Studio Buds+ and to my cherished XM4s. The XM5 handedly beat the Bose Ultras. The bass was better on the Ultras, but everything else goes to the XM5s. The Buds+ was about equal, which is saying a lot given their mutual price points. The XM4 just knocks the XM5 out of the park. The XM4 has better bass, better mids, and better highs. Combined with the better ear seal on the XM4s, and this just makes them sound even better in all situations.

      At this point, I kept the XM5s for 2 days before returning them. I also returned the Bose Quietcomfort Ultra earbuds as well after only a week of use. After further research, I decided to just go with the Samsung Galaxy Buds 3 Pros since I am in the Samsung ecosystem, but if those fail me as well, I might just find another pair of XM4s. Yes, they do have battery issues, but I have already replaced the batteries in my original pair once. I plan on doing it again now that they are failing once again. But I am losing my faith that the battery won't randomly explode in my ear one day or might vent and burn down my house or car.

      Maybe Sony can find some middle ground with the XM6 earbuds that I am sure are about to be released. If so, I might give them a shot as a replacement for the XM4s. But the XM5s are a complete miss and it's my opinion that they should be avoided. Of course, your mileage may vary, but when I drop this kind of cash for a set of headphones/earbuds, they're gonna tick all much boxes or Im going to send them back.

      32 people found this helpful
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    • I Rarely Leave Reviews
      3 out of 5 stars
      Bluetooth connection issues w/ PC, ANC isn't as good as Bose
      Reviewed in the United States on January 23, 2025
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      Short version:

      - ANC is pretty good but the ANC is definitely better on the Bose QuietComfort Ultra earbuds

      - These are fine for use with a phone, but they absolutely suck at connecting to a PC

      - Case is nice and small, wireless charging is a nice feature, fit is good (they don't fall out of your ear), and sound quality is great

      Detailed version:

      1) ANC

      If you're buying for the ANC noise cancelling then skip these and buy the Bose QuietComfort Ultra earbuds. I have both and the ANC is noticeably better on the Bose. All I care about is ANC and I couldn't tell from reviews which one was actually going to be better. Bose is better.

      I mainly use them during lunch in different restaurants to block out people talking and whatever music the restaurant is playing. I don't know why there's mixed reviews about this. Having tried both, Bose is clearly better. I did tons of reading and research and it's hard to get a clear answer for some reason. I don't even have the Bose QuietComfort Ultra II, I have the original ones (although I read that Bose didn't change the ANC between those models).

      There's 2 minor downsides to the Bose ones compared to these:

      A) On the Bose ones, when you're not playing any audio there is an extremely faint hum in the background. As soon as you play any audio it's gone, but these Sony ones don't have any hum when you're not playing audio.

      B) With the Bose ones, if you have ANC on and you get in your car and shut the door, something about the air pressure change makes the Bose ones make an annoyingly loud popping sound. These Sony ones don't do that.

      I tried every earbud attachment with the Sony, including the silicon ones they ship you for free when you complain the standard ones don't work. I tried both in multiple environments. In every situation Bose blocks outside noise better.

      2) Connecting to a PC

      Connecting to your PC Bluetooth for the first time is so counterintuitive it's absurd. You won't be able to do it without looking up step by step instructions. Then once they are connected, they have all kinds of problems. Using one set of bluetooth earbuds and the battery died? Want to switch quickly to these Sony earbuds mid game or mid TV show? No. No quick switching at all. I usually have to restart my computer to get them to actually work. They'll say "connected" but I won't have any sound. Apparently Windows doesn't support whatever codec Sony uses and you can buy an alternative driver/codec thing but that's ridiculous. If you spend this kind of money on earbuds they should just seamlessly work with any modern bluetooth device.

      They work fine with my phone (Android) so if that's all you're using them for then you'll be fine. There's an app I downloaded to update the firmware on the earbuds but then I deleted it since the features seem pointless and I'm sure they datamine with it.

      3) The sound quality is obviously very good, but that's to be expected. Between these and the Bose I don't notice much a difference, music sounds great on both. I don't use either for calls so I haven't really tested the microphone.

      The charging case is nice and small. Very pocket size, I liked that, and I like that it has wireless charging (the Bose case does not charge wirelessly). The fit is good, I don't notice them even after extended use. They come with 4 different sizes of earbuds that are all a kind of stiff foam.

      If you go in the app settings you can do a seal test where it runs some kind of test to determine if the fit and seal in your ear is good. If you get it to say the seal is not good (before running the test don't press them firmly in your ears, just have them barely not falling out then do the test) then on the screen where it says the seal isn't good there's a link you can click that takes you to an order page where you can put in your address and they'll ship you 4 more earbuds that are soft silicon instead of foam for free.

      Overall I'm not happy with them. For how pricey they are I shouldn't have to deal with Bluetooth connection issues with a brand new Windows 11 laptop. At this price point I should get perfection, and at the very least they should be easy to use. I've spent way too long troubleshooting the connection issues with my computer.

      I highly recommend Bose QuietComfort Ultra instead of these, especially if you're main reason for buying them is noise cancelling.

      12 people found this helpful
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    • Kararagi
      5 out of 5 stars
      Quality product and fast delivery
      Reviewed in the United States on March 25, 2026
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      I was hesitant to buy these earbuds because of the high price, but since I listen to so much music, podcasts and audiobooks, I figured might as well invest a bit extra on a product that I will use every day. Wireless earbuds have always been hit or miss for me. I once bought a pair of expensive Beats earbuds, but even after hours of trying I could only get one of them to connect at a time, so they were a total waste of money. Other wireless earbuds randomly stay turned on when you put them in the charging case, which is annoying. Or they might cut off the audio as soon as I put my phone in my pocket. Fortunately I haven't had any of those problems with these Sony earbuds so far.

      The sound quality is good and the earbuds connect immediately when you take them out of the case (after the initial setup, of course). The associated app has some neat settings that you can use to control the audio or customize the user experience. The noise cancelling is easy to toggle and works well. These also sound and fit much better than the $200 Sony Pulse earbuds, which I also own and exclusively use with my PS Portal. As a nice bonus, these were delivered overnight, so I got to use them right after my previous pair of cheap Skullcandy earbuds bit the dust.

      One person found this helpful
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    Top reviews from other countries

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    • A. Teotonio
      5 out of 5 stars
      Excelente
      Reviewed in Brazil on December 6, 2023
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      Fones de ouvido excepcionais. Atender telefonemas com esse aparelho é muito confortável, nem se compara com as versões anteriores.

      A. Teotonio
      5 out of 5 stars
      Excelente
      Reviewed in Brazil on December 6, 2023

      Fones de ouvido excepcionais. Atender telefonemas com esse aparelho é muito confortável, nem se compara com as versões anteriores.

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    • LHphoto
      5 out of 5 stars
      Great earbuds, fully adaptable and super noise cancelling
      Reviewed in the United Kingdom on October 16, 2025
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      Item arrived in perfect condition, brand new for a discounted price. The earbuds have great noise cancelling features and come with multiple sizes of buds making them fully adaptable. The case of the earbuds does run out of charge faster than my previous pair (which are gen 1 airpods), but with the addition of noise cancelling I knew this may be likely.

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    • David K
      5 out of 5 stars
      Premium sound as always
      Reviewed in South Africa on November 14, 2025
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      Sound quality is phenomenal, but you have ensure they sit securely inside your ear, and gap will severely affect the noise cancelling and sound quality. THey have worked well on runs, rides, and in the gym. So overall great product.

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    • Alexandre Magalhaes
      5 out of 5 stars
      Vale o preço.
      Reviewed in Brazil on August 15, 2025
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      Fone maravilhoso. Prático e com excelente sonoridade. O cancelamento de ruído funciona muito bem, mas degrada um pouco a qualidade sonora. Tem belos graves e uma boa separação de instrumentos, projeção de palco em U.

      O aplicativo também é muito bom. Recomendo.

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    • Astute Shopper
      5 out of 5 stars
      The new top dog of wireless buds.
      Reviewed in Australia on July 17, 2025
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      The best buds I have ever owned, and I have owned many, incuding the top brands.They have all the features I've always wanted but never managed to find. Comfortable to wear, excellent noise cancelling or if you prefer, excellent pass through if you need to hear around you. Deep satisfying base tones as well as excellent response in the higher ranges. Long battery life and a charging case that can extend usage and itself can be wirelessly charged. And many more features.

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    Product summary presents key product information

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    Product Summary: Sony WF-1000XM5 Premium Noise Cancelling Truly Wireless Bluetooth Earbuds & in-Ear Headphones with Alexa Built-in, Black

    From Sony

    3.8 out of 5 stars, 6,027 ratings

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    One-time purchase: $248.00 25% Savings

    List Price: $329.99

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    About this Item

    • NOISE CANCELLATION: Experience a personal concert with the bluetooth earbuds noise cancelling feature of Sony WF-1000XM5, designed to cancel out more external noise than ever before. Perfect for those who want to enjoy their favorite tunes without the distraction of ambient noise, these ear buds come equipped with dual feedback microphones and Noise Isolation Earbud Tips.
    • SOUND QUALITY: Uncover the richness of sound with the noise cancelling earbuds of Sony WF-1000XM5, specially designed for wide frequency reproduction. These earphones wireless bluetooth enhance your listening experience by delivering detailed vocals and fine nuances that make every song unique.
    • CALL CLARITY: Maintain clear conversations with the bluetooth earbuds of Sony WF-1000XM5, featuring Sony's best ever call quality. These earbuds wireless bluetooth noise cancelling ensure that your voice is heard clearly on the other end, even in noisy situations.
    • STYLE & COMFORT: Enjoy the perfect blend of style and comfort with the wireless noise cancelling headphones of Sony WF-1000XM5, small and beautifully designed. These bluetooth earbuds noise cancelling have an improved glossy texture and luxurious feel, effectively keeping out external sounds.
    • LONG-LASTING BATTERY: Relish the long-lasting battery life of Sony WF-1000XM5, offering up to 8 hours of listening time (24-hours with case). The quick charging feature of these earbuds gives you up to 1 hour of listening time with just 3 minutes of charging.

    Product Description

    Immerse yourself in a world of sound with the Sony WF-1000XM5, a pair of bluetooth earbuds noise cancelling like no other. These ear buds are designed to provide an uninterrupted and immersive music listening experience, free from external noise. Experience astonishing sound quality with the Sony WF-1000XM5, a pair of noise cancelling earbuds that redefine audio experience. These earphones wireless bluetooth are a game-changer for music enthusiasts, allowing you to fully appreciate the intricacies of your favorite songs. The Sony WF-1000XM5 are not just bluetooth earbuds, they are a statement of style and elegance. These earbuds wireless bluetooth noise cancelling comfortably fit in your ears while blocking out external sounds, making them the perfect blend of style and comfort. Experience a clear, stable signal with the Sony WF-1000XM5, a pair of wireless noise cancelling headphones that ensure your music or calls are never interrupted. These bluetooth earbuds noise cancelling are powered by the new Integrated Processor V2, ensuring a seamless audio experience. The Sony WF-1000XM5 ear buds are crafted with the environment in mind, made from recycled plastic materials and come in 100% paper packaging. These noise cancelling earbuds not only deliver superior sound quality and stylish design, but also contribute to reducing environmental impact.

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