Connect to Intercom Data in RazorSQL

The CData JDBC Driver for Intercom enables standards-based access from third-party tools, from wizards in IDEs to data management and analysis tools. This article shows how to connect to Intercom using wizards in RazorSQL.

Create a JDBC Data Source for Intercom Data

1. Open the RazorSQL application and, in the Connections menu, select Add Connection Profile -> Other -> JDBC.
2. In the Connection Wizard that appears, set the following properties:
   • Driver Location: Set this property to the path to the lib subfolder in the installation directory.
   • Driver Class: Set the driver class to cdata.jdbc.api.APIDriver.
   • Username: Enter the username. (This property can also be set in the JDBC URL.)
   • Password: Enter the password. (This property can also be set in the JDBC URL.)

   • JDBC URL: Enter connection parameters. The JDBC URL begins with jdbc:api: and is followed by a semicolon-separated list of connection properties.

     Start by setting the Profile connection property to the location of the Intercom Profile on disk (e.g. C:\profiles\Intercom.apip). Next, set the ProfileSettings connection property to the connection string for Intercom (see below).

     Intercom API Profile Settings

     In the Intercom Developer Hub, go to Configure > Authentication and select your workspace to obtain an Access Token. For OAuth, register an app and retrieve the Client ID and Secret from the app's Basic Information page.

     Built-in Connection String Designer

     For assistance in constructing the JDBC URL, use the connection string designer built into the Intercom JDBC Driver. Either double-click the JAR file or execute the jar file from the command-line.

     java -jar cdata.jdbc.api.jar
     

     Fill in the connection properties and copy the connection string to the clipboard.

     👁 Using the built-in connection string designer to generate a JDBC URL (Salesforce is shown.)
     

     A typical JDBC URL is the following:

     jdbc:api:Profile=C:\profiles\Intercom.apip;ProfileSettings='APIKey=your_access_token';

Query Intercom Data and Select Tables

After establishing a connection, the wizard will close and the connection will be available in the connections panel. You can then query the tables.