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⇱ Boost Team Stages | Coursera


Boost Team Stages

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Boost Team Stages

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Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Diagnose a team's developmental stage and establish role accountability to accelerate progress toward high-performance collaboration.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

March 2026

Assessments

3 assignments¹

AI Graded see disclaimer
Taught in English

Build your subject-matter expertise

This course is part of the CRM, Project Management & Omnichannel Strategy Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There is 1 module in this course

Have you ever been on a project where disagreements, duplicated effort, and vague expectations keep the group stuck in a perpetual “storm”? Those symptoms are common, but they don’t have to be permanent. Boost Team Stages is a compact, high‑impact workshop that gives you the practical framework and actionable tools you need to move a team from friction to smooth, purposeful flow in just 90 minutes.

In this course, you will first master Tuckman’s classic model—Forming, Storming, Norming, Performing—learning how to diagnose the exact stage your team occupies, recognize the warning signs that indicate an upcoming transition, and apply stage‑specific interventions. The focus then shifts to the single most powerful lever for breaking the Storming cycle: absolute role clarity. You’ll see why a clear, documented division of responsibility eliminates ambiguity, reduces conflict, and accelerates the shift toward high‑performance. Through guided, hands‑on exercises, you will build a concise responsibility matrix that spells out who owns each deliverable, who supports it, and who is consulted. The matrix becomes a living reference that every team member can consult instantly, turning uncertainty into certainty. By the end, you will leave with a concrete, repeatable process for assessing team maturity, a ready‑to‑use role‑clarity template, and the confidence to lead your group from hopeful aspiration to measurable, sustainable performance. This course is ideal for team leads, project managers, and emerging leaders who want to turn “team conflict” into “team excellence.”

This module provides a fast-paced, practical guide to understanding and improving team dynamics. Learners will begin by diagnosing the common dysfunctions that hold teams back, then learn the classic four-stage model of team development. They will transition from theory to action by learning to create a simple yet powerful responsibility matrix and propose leadership actions to guide the team forward. The module culminates in applying these skills to a real-world scenario, building the confidence to lead any team toward high performance.

What's included

2 videos2 readings3 assignments

2 videosTotal 13 minutes
  • The Four Stages: A Team's Journey7 minutes
  • Choosing Your Move: From Storming to Norming6 minutes
2 readingsTotal 20 minutes
  • The Ultimate Fix: Role Clarity & Leadership10 minutes
  • How to Build a Responsibility Matrix10 minutes
3 assignmentsTotal 55 minutes
  • Team Alignment Plan30 minutes
  • Hands-On Learning: Draft a Mini-Matrix15 minutes
  • Knowledge Check: Diagnose and Advise10 minutes

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Frequently asked questions

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.