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Build Your Influence

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Gain insight into a topic and learn the fundamentals.
Intermediate level
Some related experience required
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Intermediate level
Some related experience required
1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Create, assess, and strengthen your network while initiating and developing reciprocal relationships

  • Leverage your networks to achieve personal, team, and organizational goals and apply strategies for sustaining networks

  • Sharpen your persuasion skills to increase your influence and build your credibility by establishing expertise and earning trust

  • Discover how to persuade others by appealing to their logic and emotion, and develop strategies to overcome resistance to your ideas

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

4 assignments¹

AI Graded see disclaimer
Taught in English

Build your subject-matter expertise

This course is part of the Boost Your Leadership Impact Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 3 modules in this course

Building your influence in the workplace requires mastering two critical skills: leveraging your networks and persuading others. In this course, you'll identify how to create an effective network by improving your interpersonal skills, accessing new information, and connecting with important organizational stakeholders. You'll also determine how to boost your ability to persuade effectively and gain others' buy-in, helping you build credibility, earn trust, and increase your influence.

Networking isn’t “just political game-playing”—it’s a crucial skill for all managers. By learning to create an effective network, you can improve your interpersonal skills, access new information, and connect with important organizational stakeholders.

What's included

27 videos34 readings1 assignment

27 videosTotal 64 minutes
  • Why Network?3 minutes
  • From Near-Disaster to Success2 minutes
  • The Networking Imperative2 minutes
  • Why You Need to Build Networks4 minutes
  • You Are Always Developing Relationships2 minutes
  • How to Use the Network Mapping Tool3 minutes
  • Mapping a Strategic Network3 minutes
  • Mapping an Operational Network3 minutes
  • Mentor Moment: Diversity2 minutes
  • Mentor Moment: Energy Enhancers1 minute
  • Networking Do's and Don’ts3 minutes
  • The Virtuous Cycle of Networking2 minutes
  • Build a Strong Digital Presence3 minutes
  • Network to the Rescue3 minutes
  • Mentor Moment: Your Personal Style2 minutes
  • Learn to Love Networking3 minutes
  • Bridging Cultural Gaps2 minutes
  • Mentor Moment: Culture1 minute
  • What You Can Offer Your Connections3 minutes
  • Emerging Markets1 minute
  • Do the Right Things, Do Things Right2 minutes
  • Four Keys to Fast Innovation4 minutes
  • Using Networks to Jump-Start Innovation3 minutes
  • Outward-Looking Teams Are Most Effective2 minutes
  • Different Perspectives for Better Decisions2 minutes
  • Smartly Sustaining Your Relationships2 minutes
  • Keep in Touch Over the Years2 minutes
34 readingsTotal 340 minutes
  • Understand Networks10 minutes
  • What are networks?10 minutes
  • Why networks matter10 minutes
  • Misconceptions about networks10 minutes
  • A new lens on networking10 minutes
  • Forms of networks *10 minutes
  • Characteristics of high quality networks10 minutes
  • Map and Assess a Network10 minutes
  • Why map a network?10 minutes
  • Choose a network to map10 minutes
  • Map your selected network10 minutes
  • Assess your network10 minutes
  • Strengthen Your Networks10 minutes
  • Understand what “strengthen” means10 minutes
  • Why strengthen your networks?10 minutes
  • Examine key dimensions of your network10 minutes
  • Plan ways to strengthen your network10 minutes
  • Activate your plan10 minutes
  • Develop Relationships10 minutes
  • Why relationships matter10 minutes
  • Barriers to building relationships10 minutes
  • Raise your comfort level10 minutes
  • Get smart about cultural differences10 minutes
  • Attract people to you10 minutes
  • Manage network contact requests10 minutes
  • Put Your Networks to Use10 minutes
  • Get the most from your networks10 minutes
  • Lead change10 minutes
  • Foster innovation*10 minutes
  • Boost team effectiveness*10 minutes
  • Sustain Your Networks10 minutes
  • Take the long-term view10 minutes
  • Show you care10 minutes
  • Periodically regroup*10 minutes
1 assignmentTotal 30 minutes
  • Leveraging Your Networks Assessment30 minutes

Boost your ability to persuade others to get the buy-in you need to accomplish your goals. By learning the art and science of effective persuasion, you build credibility, earn trust, and increase your influence.

What's included

8 videos31 readings1 assignment

8 videosTotal 23 minutes
  • Two Types of Influence: Telling and Selling2 minutes
  • A Fast Track to Building Trust3 minutes
  • Level Up at Work: Develop Your Gravitas5 minutes
  • Make Your Case in Three Steps3 minutes
  • Don’t Overprepare Your Pitch2 minutes
  • The Persuasive Power of Storytelling3 minutes
  • Want to Persuade Someone? Sit Beside Them3 minutes
  • Turn a “No” into a “Yes”2 minutes
31 readingsTotal 310 minutes
  • The Power of Persuasion and Influence10 minutes
  • What is persuasion?10 minutes
  • Why does persuasion matter?10 minutes
  • Build your influence10 minutes
  • Persuade with integrity and honesty10 minutes
  • The key to persuasion and influence10 minutes
  • Persuasion Begins with Credibility10 minutes
  • The formula for building credibility10 minutes
  • Establish your expertise10 minutes
  • Earn trust10 minutes
  • Develop gravitas10 minutes
  • Communicate effectively10 minutes
  • Prepare to Make Your Case10 minutes
  • Identify the unique benefits of your idea10 minutes
  • Determine who you need to persuade10 minutes
  • Find out what matters to your stakeholders10 minutes
  • Know how your audience thinks10 minutes
  • Tailor your message10 minutes
  • Persuade with Logic and Emotion10 minutes
  • Winning hearts and minds10 minutes
  • Strengthen your case with evidence10 minutes
  • Tell stories to connect with your audience10 minutes
  • Use vivid language10 minutes
  • Your persuasion checklist10 minutes
  • Overcome Resistance to Your Ideas10 minutes
  • Why are people resistant to new ideas?10 minutes
  • Getting to the root of resistance10 minutes
  • Give people options10 minutes
  • Request a smaller change10 minutes
  • Enlist allies10 minutes
  • Be persistent10 minutes
1 assignmentTotal 30 minutes
  • Persuading Others Assessment30 minutes

What's included

2 assignments

2 assignmentsTotal 60 minutes
  • Course-End Assessments30 minutes
  • Course-End Project30 minutes

Earn a career certificate

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Harvard Business Review
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Frequently asked questions

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.