Influencing People
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Influencing People
This course is part of multiple programs.
Instructor: Maxim Sytch, Ph.D.
250,795 already enrolled
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4,268 reviews
4,268 reviews
What you'll learn
Gain influence tactics to become more persuasive and influential in working with your superiors, peers, and even subordinates.
Build and maintain high-quality relationships to maximize your informal power and ability to influence others.
Distinguish between influence and manipulation.
Skills you'll gain
Details to know
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There are 4 modules in this course
This course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates. In addition, you will learn how to build and maintain high-quality relationships to further maximize your informal power and ability to influence others. Importantly, you will distinguish between influence and manipulation and learn how to protect yourself from the unwanted influence of others.
The influence strategies you learn in this course will make you a more confident and influential leader, presenter, and decision-maker. You will more effective in pitching business ideas to your superiors, influencing customers, and building coalitions across stakeholders. This course will not only give you strategic guidance on how to develop and maintain your network for influence and power, but we will also equip you with specific tactics and strategies that are proven to work for gaining power and influencing people.
To lead effectively, you must have power. Your power can be formally defined, for example your position or job title. Your power can be informal, for example your expertise or charisma give you power that enable you to influence others. In this module, we will explore the meaning of power and where it comes from, helping you identify your bases of power and opportunities to increase you power over time.
What's included
14 videos5 readings1 assignment
14 videos•Total 117 minutes
- 01.01 - Welcome•9 minutes
- 01.02 - What You Will Learn in this Course•4 minutes
- 01.03 - Defining Power in Organizations•11 minutes
- 01.04 - The Benefits of Power•16 minutes
- 01.05 - The Dark Side of Power (Part 1)•13 minutes
- 01.06 - The Dark Side of Power (Part 2)•8 minutes
- 01.07 - Bases of Power: Structural, Personal and Cognitive (Part 1)•8 minutes
- 01.08 - Bases of Power: Structural, Personal and Cognitive (Part 2)•7 minutes
- 01.09 - Strategies for Building Structural Power (Part 1)•6 minutes
- 01.10 - Strategies for Building Structural Power (Part 2)•4 minutes
- 01.11 - Strategies for Building Your Personal Power•7 minutes
- 01.12 - Strategies for Building Your Cognitive Power•10 minutes
- 01.13 - With Power Comes Responsibility•9 minutes
- 01.14 - Recap: Building Your Base of Power•4 minutes
5 readings•Total 35 minutes
- Help us learn more about you!•10 minutes
- Youtube links•10 minutes
- Course Syllabus•5 minutes
- Unit 1 Lecture Slides•0 minutes
- Notice for Auditing Learners: Assignment Submission•10 minutes
1 assignment•Total 30 minutes
- Building Your Base of Power•30 minutes
In this module, you will acquire a rich arsenal of influence tactics that will help you change people’s viewpoints and behaviors. These influence tactics will enable you to influence up in organizations (e.g., when you have to influence your boss) and laterally, such as when you have to influence your peers. More generally, these tactics will allow you to execute effectively in those situations when you either do not have or cannot rely on formal rank and formal power.
What's included
9 videos7 readings1 assignment1 peer review
9 videos•Total 54 minutes
- 02.01 - Social Proof•11 minutes
- 02.02 - Informal Influence and Power•2 minutes
- 02.03 - Authority and Influence•5 minutes
- 02.04 - Cognitive Biases and Influence•11 minutes
- 02.05 - Liking, Scarcity, and Reciprocity•9 minutes
- 02.06 - Message, Speech, and Influence•4 minutes
- 02.07 - Non-verbal Influence•8 minutes
- 02.08 - Time of Day & Influence•2 minutes
- 02.09 - Your Influence Toolkit•3 minutes
7 readings•Total 21 minutes
- Unit Lecture Slides•0 minutes
- Social Proof Videos•11 minutes
- Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley•2 minutes
- Stanley Milgram Video•3 minutes
- Alex Laskey Opower Video•2 minutes
- Hans Rosling TED Talk•2 minutes
- Handshake video•1 minute
1 assignment•Total 30 minutes
- Influencing People Without Relying on Formal Authority•30 minutes
1 peer review•Total 120 minutes
- Influencing for Positive Results•120 minutes
In addition to acquiring a tactical portfolio of influence tools that can be applied in group and individual meetings, effective leaders devote a lot of time to building and maintaining social relationships with various stakeholders. In this module, you will learn how build and maintain social relationships in order to maximize your informal power and influence in organizations.
What's included
10 videos2 readings1 assignment
10 videos•Total 43 minutes
- 03.01 - Networks and Power•8 minutes
- 03.02 - Power and Dependence•6 minutes
- 03.03 - Resources in Social Exchange•6 minutes
- 03.04 - Jeff Brodsky on Building Relationships (Part 1)•3 minutes
- 03.05 - Jeff Brodsky on Building Relationships (Part 2)•3 minutes
- 03.06 - John Beilein on Building Relationships (Part 3)•2 minutes
- 03.07 - Building a Reputation•3 minutes
- 03.08 - Energy and Influence•6 minutes
- 03.09 - Building Relationships for Influence•4 minutes
- 03.10 - Building Influence From Day #1 on the Job•1 minute
2 readings•Total 2 minutes
- Unit Lecture Slides•0 minutes
- Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team•2 minutes
1 assignment•Total 20 minutes
- Developing High‐Quality Relationships to Enhance Influence and Power•20 minutes
As a leader, people will try to influence you to make a particular decision or take a particular course of action. It is essential you are able to protect yourself from the unwanted influence of others, especially when those others might be attempting to manipulate you in ways that are not in the best interest of your team or organization. In this module, you will learn specific strategies and tactics that you can use to protect yourself and your team from the unwanted influence of others.
What's included
8 videos3 readings1 assignment1 peer review
8 videos•Total 55 minutes
- 04.01 - Why You Must Protect Yourself and Your Team•5 minutes
- 04.02 - The Difference Between Influence and Manipulation•4 minutes
- 04.03 - What is the Difference Between Influence and Manipulation•3 minutes
- 04.04 - Strategies and Tactics: Minimize Biases That Allow Others to Influence•15 minutes
- 04.05 - Strategies and Tactics: Flip the Influence Tactic•13 minutes
- 04.06 - Strategies and Tactics: Reframing the Power Relationship•7 minutes
- 04.07 - Protecting Yourself from Others' Manipulation•3 minutes
- 04.08 - Recap: Protecting Yourself from Unwanted Influence•4 minutes
3 readings•Total 20 minutes
- Unit Lecture Slides•0 minutes
- Post-course Survey•10 minutes
- Keep Learning with Michigan Online!•10 minutes
1 assignment•Total 30 minutes
- Protect Yourself from Unwanted Influence•30 minutes
1 peer review•Total 120 minutes
- Protecting Yourself from Unwanted Influence•120 minutes
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Reviewed on Feb 23, 2020
Excellent course, of immediate and practical use in my work and sparked lots of interesting ideas on managing relationships with people and between organisations. Highly Recommend.
Reviewed on Jan 22, 2016
extremely useful course to understand tactics of influencing others and protect yourself from an unwanted influence of others. Applicable in business, work as well as day-to day life.
Reviewed on Feb 5, 2018
The course has good theory structure and real-life assignments that will provoke you to apply immediately what you have learned. I enjoyed the lecture's clear pronunciation. It is easy to follow.
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