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Business Analysis: Process Modeling & Requirements Gathering

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Business Analysis: Process Modeling & Requirements Gathering

This course is part of multiple programs.

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Gain insight into a topic and learn the fundamentals.
4.6

69 reviews

Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4.6

69 reviews

Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience

  • How to apply BABOK principles in real-world scenarios

  • Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights

  • Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)

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Assessments

13 assignments

Taught in English

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  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 5 modules in this course

Business analysis is the strategic key to solving business challenges. By turning data and insights into actionable solutions that align with organizational goals, professionals with strong business analysis skills are in high demand.

During this course, you’ll master various tools and techniques and gain a comprehensive understanding of the Business Analysis Body of Knowledge (BABOK) framework. You’ll explore stakeholder analysis and gap analysis. You’ll look at advanced process modeling techniques like BPMN and Swimlane diagrams. You’ll build your knowledge of tools like Visio and Lucidchart. Plus, you’ll learn how to manage functional and non-functional requirements with prioritization techniques like MoSCoW and Kano model. Throughout this course, you'll gain practical experience through hands-on labs and complete a final project. In this project, you'll develop detailed requirements for an e-bike rental startup and present a summary of the six knowledge areas of the BABOK framework. Ready to boost your resume and build the business analysis skills employers are looking for? ENROLL TODAY and start your journey toward a successful career in business analysis!

This module provides an overview of business analysis, focusing on the essential tools and techniques used in the field. It introduces you to the BABOK principles, highlighting its importance for business analysts in structuring their work and adhering to industry standards. You’ll learn how to identify key stakeholders and understand the dynamics of stakeholder relationships, ensuring effective communication and collaboration. The module also covers business needs analysis and gap analysis, equipping you with the skills to assess organizational requirements and identify areas for improvement.

What's included

15 videos5 readings3 assignments1 discussion prompt4 plugins

15 videosTotal 103 minutes
  • Course Introduction6 minutes
  • Expert Viewpoints: Meet Your Experts 4 minutes
  • Overview of Business Analysis 7 minutes
  • Day in the Life of a Business Analyst6 minutes
  • Expert Viewpoints: Key Responsibilities and Tasks of Business Analysts6 minutes
  • Popular Tools for Business Analysis7 minutes
  • What is BABOK?7 minutes
  • Understanding BABOK8 minutes
  • BABOK: Business Analysis Planning and Monitoring7 minutes
  • Understanding Requirement Techniques in BABOK8 minutes
  • Expert Viewpoints: Applying BABOK in Business Analysis6 minutes
  • Collaboration in BABOK8 minutes
  • Strategy Analysis7 minutes
  • Solution Evaluation7 minutes
  • Perspectives in BABOK7 minutes
5 readingsTotal 25 minutes
  • Course Overview4 minutes
  • Business Analysis: Foundations for a Focused Professional Path5 minutes
  • How to Make the Most of this Course4 minutes
  • Handy Tips for Successful Career of Business Analysts10 minutes
  • Module Summary: Business Analysis Overview and BABOK2 minutes
3 assignmentsTotal 40 minutes
  • Graded Quiz: Business Analysis Overview and BABOK 20 minutes
  • Practice Quiz: Understanding Business Analysis10 minutes
  • Practice Quiz: BABOK Overview10 minutes
1 discussion promptTotal 5 minutes
  • [Optional] Your Background and Interest in Business Analysis5 minutes
4 pluginsTotal 65 minutes
  • Lab: Analyze Business Needs and Gaps in a Business Solution20 minutes
  • Lab: Evaluate Business Solutions and Develop Recommendations20 minutes
  • Lab: Quantify and Validate a Business Solution20 minutes
  • Module Glossary: Business Analysis Overview and BABOK5 minutes

This module offers a deep understanding of data modeling and analysis, emphasizing the tools and techniques critical for business analysts. You will learn to create entity-relationship diagrams (ERDs) to represent data structures and develop data flow diagrams (DFDs) to illustrate how data moves within systems. The module covers the Unified Modeling Language (UML), enabling you to perform detailed system modeling. You’ll also get an opportunity to explore process modeling and analysis tools to extract insights and support business decision-making. Additionally, the module delves into use case modeling, where you’ll identify and define actors involved, write clear and concise use cases, and draw use case diagrams to visualize interactions. You’ll explore use case scenarios and relationships, enhancing your ability to capture complex system behaviors. The module also introduces Agile methodologies, guiding you through writing user stories, conducting backlog refinement sessions, participating in sprint planning, and facilitating retrospectives to improve project outcomes continuously.

What's included

13 videos2 readings3 assignments1 discussion prompt4 plugins

13 videosTotal 90 minutes
  • What Is Agile Business Analysis?7 minutes
  • User Stories to Capture Requirements in Agile 7 minutes
  • Conducting Backlog Refinement7 minutes
  • Daily Standups and Retrospectives7 minutes
  • Expert Viewpoints: Tips for Daily Standups  6 minutes
  • Sprint Planning8 minutes
  • Introduction to Modeling7 minutes
  • Exploring Entity Relationship Diagrams and Data Flow Diagrams7 minutes
  • Introduction to Unified Modeling Language (UML)8 minutes
  • Introduction to Use Cases 7 minutes
  • Identify and Define Actors in Use Cases7 minutes
  • Use Case Diagrams, Scenarios, and Relationships6 minutes
  • Expert Viewpoints: Effective Modeling Techniques 6 minutes
2 readingsTotal 20 minutes
  • Introduction to SDLC10 minutes
  • Module Summary: Agile Business Analysis and Modeling Techniques10 minutes
3 assignmentsTotal 50 minutes
  • Graded Quiz: Agile Business Analysis and Modeling Techniques 30 minutes
  • Practice Quiz: Agile Business Analysis10 minutes
  • Practice Quiz: Modeling, Diagrams and Use cases10 minutes
1 discussion promptTotal 10 minutes
  • [Optional] Agile Business Analysis10 minutes
4 pluginsTotal 80 minutes
  • Lab: Create User Stories for Login and Logout for a Website30 minutes
  • Lab: Getting Started with Lucidchart15 minutes
  • Lab: Create a Use Case Diagram30 minutes
  • Module Glossary: Agile Business Analysis and Modeling Techniques5 minutes

This module provides a thorough understanding of process modeling, focusing on methodologies and tools essential for business process analysis and optimization. You will learn how to map out business processes for in-depth analysis, identify inefficiencies, and optimize them for improved performance. The module also covers key techniques such as business process reengineering (BPR) and introduces you to advanced process modeling notations such as BPMN and swimlane diagrams. You will also learn about popular process modeling tools such as Visio and Lucidchart, which enable you to develop process models that align with your goals accurately. In addition, you will explore future trends and emerging technologies in process modeling, preparing you to adapt to the evolving landscape. Finally, you will be equipped to validate and verify process models, avoid common mistakes, and apply detailed mapping techniques for complex processes.

What's included

12 videos1 reading3 assignments1 discussion prompt3 plugins

12 videosTotal 86 minutes
  • Mapping Out Business Processes7 minutes
  • Analyzing Processes to Identify Inefficiencies8 minutes
  • Expert Viewpoints: Approach to Process Modeling 6 minutes
  • Process Optimization6 minutes
  • Implementing Process Automation8 minutes
  • Reengineering Business Processes8 minutes
  • Creating Process Maps and Flowcharts7 minutes
  • Utilizing Key Process Modeling Notations8 minutes
  • Process Mapping Techniques for Complex Processes8 minutes
  • Advanced BPMN Techniques and Swimlane Diagrams8 minutes
  • Choosing the Right Process Modeling Tools6 minutes
  • Expert Viewpoints: Tips on Effective Process Optimization, Automation and Documentation 7 minutes
1 readingTotal 10 minutes
  • Module Summary: Process Modeling Methodologies and Advanced Techniques10 minutes
3 assignmentsTotal 50 minutes
  • Graded Quiz: Process Modeling Methodologies and Advanced Techniques30 minutes
  • Practice Quiz: Process Modeling10 minutes
  • Practice Quiz: Process Modeling tools and Techniques10 minutes
1 discussion promptTotal 10 minutes
  • [Optional] Tools in Business Analysis10 minutes
3 pluginsTotal 65 minutes
  • Lab: Identify Inefficiencies and Improvement Opportunities in an Existing Process30 minutes
  • Lab: Create a Flowchart for Order Management30 minutes
  • Module Glossary: Process Modeling Methodologies and Advanced Techniques5 minutes

This module discusses the critical aspects of requirements management, focusing on both functional and non-functional requirements, stakeholder analysis, and effective techniques for elicitation. You will learn how to identify and analyze key stakeholders, ensuring comprehensive and accurate requirement gathering. The module covers industry best practices for documenting, organizing, and categorizing requirements, as well as applying prioritization techniques such as MoSCoW and the Kano model. You’ll also explore the use of traceability tools to efficiently manage requirement changes, ensuring that all modifications are tracked and communicated clearly to stakeholders. Finally, the module will help you develop proficiency in conducting interviews, facilitating workshops, applying observation techniques, designing surveys, and using prototypes to refine and clarify requirements.

What's included

13 videos1 reading3 assignments1 discussion prompt4 plugins

13 videosTotal 90 minutes
  • Introduction to Systems Analysis for Business Analysts8 minutes
  • Understanding Different Types of Requirements8 minutes
  • Identifying Stakeholders for Requirement Gathering7 minutes
  • Requirements Elicitation and Documentation Best Practices7 minutes
  • Employing Techniques for Requirements Prioritization8 minutes
  • Traceability Tools for Requirements7 minutes
  • Expert Viewpoints: Experience with Requirements Management & Elicitation6 minutes
  • Interviews: Conduct Effective Interviews to Gather Business Requirements6 minutes
  • Facilitate workshops to Elicit and Validate Requirements6 minutes
  • Expert Viewpoints: Tips for Preparing Interview Questions & Engaging Stakeholders 7 minutes
  • Observation Techniques to Understand Business Processes6 minutes
  • Designing and Distributing Surveys to Collect Stakeholder Input7 minutes
  • Developing and Using Prototypes to Refine Requirements8 minutes
1 readingTotal 10 minutes
  • Module Summary: Requirements Management and Elicitation Techniques10 minutes
3 assignmentsTotal 50 minutes
  • Graded Quiz: Requirements Management and Elicitation Techniques30 minutes
  • Practice Quiz: Introduction to Requirements Gathering and Management10 minutes
  • Practice Quiz: Requirement Elicitation Techniques10 minutes
1 discussion promptTotal 10 minutes
  • [Optional] Types of Requirements10 minutes
4 pluginsTotal 80 minutes
  • Lab: Identify Stakeholders and their Requirements30 minutes
  • Reading: Sample Customer Feedback Survey15 minutes
  • Lab: Create an Interview Guide with Key Questions30 minutes
  • Module Glossary: Requirements Management and Elicitation Techniques5 minutes

This module focuses on the development of comprehensive requirements for a startup company that specializes in renting motorbikes for enthusiasts. The aim is to create a robust framework that addresses the specific needs of our target audience while leveraging best practices in business analysis.

What's included

1 video2 readings1 assignment2 plugins

1 videoTotal 5 minutes
  • Course Wrap-Up5 minutes
2 readingsTotal 4 minutes
  • Congratulations and Next Steps2 minutes
  • Course Team and Acknowledgements2 minutes
1 assignmentTotal 60 minutes
  • Final Graded Quiz: Final Exam60 minutes
2 pluginsTotal 245 minutes
  • Project: Business Analysis and Modeling for an eBike Rental Startup240 minutes
  • Course Glossary 5 minutes

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Instructors

Instructor ratings
4.9 (10 ratings)
SkillUp
154 Courses502,113 learners
SkillUp
8 Courses33,216 learners

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Showing 3 of 69

JS
·

Reviewed on Apr 2, 2025

Great insights and knowledge, well structured course by the tutors.

ZA
·

Reviewed on Jul 12, 2025

Loved this course! The bite-sized videos, hands-on flowchart labs, and real-world case studies finally made process mapping “click” for me.

Frequently asked questions

This course is designed for aspiring or practicing business analysts who want to enhance their skills in business analysis, advanced process modeling, requirements elicitation, and stakeholder management. It is beneficial for professionals looking to deepen their understanding of the BABOK principles and business analysis tools and techniques while aligning them effectively with business objectives.

BABOK, or the Business Analysis Body of Knowledge, is a comprehensive guide published by the International Institute of Business Analysis (IIBA) that defines standards, techniques, and best practices for business analysis. It’s a go-to framework for professionals seeking to drive effective solutions and informed decision-making in organizations.

Business analysts help organizations make data-driven decisions by identifying needs, analyzing processes, and recommending solutions that improve efficiency and align with business goals.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Financial aid available,