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Coaching for Transformation: Sustaining Change

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Coaching for Transformation: Sustaining Change

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Applying change management principles to agile transformations.

  • Strategies for navigating complex, interconnected systems.

  • Approaches to redesigning structures and policies for agility.

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

1 assignment

Taught in English

Build your subject-matter expertise

This course is part of the Agile Coaching Essentials Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 10 modules in this course

In this course, uncover coaching techniques that agile leaders use to anchor lasting transformation: Not just surface‑level shifts, but change that evolves with your organization's culture, structure, and values.

You'll explore how to apply change‑management thinking, systems awareness, cultural transformation, and strategic organizational design through scenarios drawn from real agile transformations. Using these methods, whether you're leading teams, influencing leadership, or guiding enterprise change, you'll gain the ability to spark cultural shifts, redesign structures, and coach leaders so that change becomes sustainable, not just a momentary improvement. If you're already experienced in agile practices, this course offers a broader lens for amplifying your impact on culture and systems. If you're newer to transformation coaching, this is your clear, structured path to mastering how to support long‑term agility. If you've ever hoped to help your organization transform deeply and endure through change, this course will show you how.

What's included

1 video

1 videoTotal 4 minutes
  • Introduction Video4 minutes

Welcome to Empowering Transformations! Throughout this course, Empowering Transformations, you’ll help the team at Berry Road Bistro master the essential ingredients of change management. These include navigating complex systems, adapting structures and policies, and adding a dash of agility to its culture. In this first module, Understanding Change Management, you’ll begin your journey as Berry Road’s agile expert, helping them plan for a huge shift in their business and technology approach. You'll show them how to map the current and future states of the restaurant, navigate common obstacles, and define what success looks like for their regional restaurant chain. Let's get started!

What's included

2 discussion prompts19 plugins

2 discussion promptsTotal 25 minutes
  • Discussion Prompt15 minutes
  • Discussion Prompt10 minutes
19 pluginsTotal 155 minutes
  • New Plugin Item1 minute
  • Reading: The Role of Change Management5 minutes
  • Video: The Role of Change Management2 minutes
  • Knowledge Check5 minutes
  • Video: The Role of Change Management2 minutes
  • Reading: Agile and Change Explained15 minutes
  • Reading: Common Challenges in Change Management15 minutes
  • Reading: Three Pillars to Embrace and Navigate Change10 minutes
  • Knowledge Check5 minutes
  • Reading: Three Pillars to Embrace and Navigate Change10 minutes
  • Knowledge Check5 minutes
  • Reading: Three Pillars to Embrace and Navigate Change15 minutes
  • Knowledge Check5 minutes
  • Reading: Mapping the Current and Future States15 minutes
  • Reading: Defining and Measuring Success10 minutes
  • Knowledge Check5 minutes
  • Reading: Defining and Measuring Success10 minutes
  • Knowledge Check5 minutes
  • Reading: Defining and Measuring Success15 minutes

Welcome to Holistic and Systemic Change where you’ll assist Berry Road Bistro, a chain restaurant focused on healthy eating, as it undergoes an agile change and shift towards a modernized technology and business approach. Empowering agile transformation requires holistic and systemic coaching, and the Berry Road organization is looking to you for coaching help. Every organization is different, so there is no one-size-fits-all recipe to follow. Put on your chef’s hat and get ready to cook—it’s time to make a transformation!

What's included

5 discussion prompts7 plugins

5 discussion promptsTotal 50 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
7 pluginsTotal 75 minutes
  • Reading: Who You'll Encounter5 minutes
  • Reading: How a Holistic Agile Approach Supports Complexity and Uncertainty10 minutes
  • Reading: Identify and Understand Stakeholder Perspectives15 minutes
  • Reading: Examining Structure, Mindsets, Practices, and Culture10 minutes
  • Reading: Shifting Practices and Behaviors15 minutes
  • Reading: Shifting Practices and Behaviors15 minutes
  • Reading: Shifting Practices and Behaviors5 minutes

As you embark on an agile transformation, it’s imperative to keep culture in mind. Culture isn't just a feeling or a vibe; it's something you can actually see in action: the way people interact, the decisions they make, and the policies that are in place. In this module, you’ll continue your agile coaching experience with Berry Road Bistro. You’ll meet with several employees to identify the mindsets, structure, practices, and historical events that make up the organization’s culture. You’ll also learn how all these elements interact to shape the overall organizational environment and how you can transform the organization to be more agile.

What's included

4 discussion prompts6 plugins

4 discussion promptsTotal 40 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
6 pluginsTotal 65 minutes
  • Reading: Who You'll Encounter5 minutes
  • Reading: The Complexity of Culture15 minutes
  • Reading: The Impact of Agile Principles on Delivering Value15 minutes
  • Reading: Building an Innovation Culture15 minutes
  • Reading: Mapping an Organization's Culture10 minutes
  • Reading: Mapping an Organization's Culture5 minutes

Welcome to Structure and Policies for Agility where you’ll work with Berry Road Bistro’s leadership team to help it through a business and technology modernization effort to remain competitive. The modernization effort goes beyond implementing a new point-of-sales system. It requires a holistic shift, requiring changes in departments such as HR and Finance as well as potential changes in how teams are structured. Berry Road Bistro is seeking guidance from you to help it understand agile ways of working to compete and succeed in the ever-changing restaurant industry.

What's included

3 discussion prompts6 plugins

3 discussion promptsTotal 30 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
6 pluginsTotal 50 minutes
  • Reading: Who You'll Encounter5 minutes
  • Reading: Structure Matters10 minutes
  • Reading: Mapping Value Streams5 minutes
  • Reading: Funding Value Streams15 minutes
  • Reading: Agile HR Practices5 minutes
  • Reading: Team Boundaries and Behavior10 minutes

Welcome to Practices for Complexity! Berry Road Bistro continues its transformation, modernizing its point-of-sale (POS) system and business practices utilizing agile ways of working. Sound complex? Well, it is! That’s why in this module you’ll explore several practices for complexity. That includes inspecting and adapting your approach to crafting your own agile solutions, shifting your leadership style, and nurturing a vibrant sense of community. And you’ll do it all while cooking dinner for your friends!

What's included

4 discussion prompts6 plugins

4 discussion promptsTotal 40 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
6 pluginsTotal 60 minutes
  • Reading: Who You'll Encounter5 minutes
  • Reading: Sip and Simmer15 minutes
  • Reading: Find Your Own Recipe15 minutes
  • Reading: A Taste of Collaboration10 minutes
  • Reading: Gathering at the Table10 minutes
  • Reading: Gathering at the Table5 minutes

Welcome to Coaching for Sustainability. You’ve already supported Berry Road Bistro in a range of ways as it aims to integrate its new point of sale system. Now, we’ll shift our focus to long-term sustainability so you can use agile strategies to ensure Berry Road Bistro thrives in its transformation. Our aim is to embed agile principles into Berry Road Bistro's operations, even after your time with the business ends. We'll work on fostering internal competence, empowering ownership, and establishing communities of practice for continuous improvement. By the end, you'll feel confident that Berry Road Bistro can adapt and innovate independently.

What's included

3 discussion prompts5 plugins

3 discussion promptsTotal 30 minutes
  • New Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
5 pluginsTotal 40 minutes
  • Reading: Who You'll Encounter5 minutes
  • Reading: Foster Competence in Others15 minutes
  • Reading: Facilitate Client Ownership10 minutes
  • Reading: Empower the Client to Sustain Communities of Practice5 minutes
  • New Plugin Item5 minutes

Welcome to the Case Study where you’ll test out the skills you learned at Berry Road Bistro and apply them to a new organization, a local craft brewery. Although this organization may be in a different industry, the skills you learned will be critical as you embark on your next adventure!

What's included

2 discussion prompts7 plugins

2 discussion promptsTotal 20 minutes
  • Discussion Prompt10 minutes
  • Discussion Prompt10 minutes
7 pluginsTotal 54 minutes
  • Reading: Who You'll Encounter5 minutes
  • Reading: Cooking Up Plans10 minutes
  • Knowledge Check7 minutes
  • Reading: Cooking Up Plans10 minutes
  • Reading: Recipe for Success10 minutes
  • Knowledge Check7 minutes
  • Reading: Recipe for Success5 minutes

What's included

1 assignment

1 assignmentTotal 30 minutes
  • Untitled30 minutes

What's included

1 video

1 videoTotal 2 minutes
  • Outro Video2 minutes

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Frequently asked questions

You'll learn practical approaches for guiding and sustaining agile transformation, from applying change management principles and working within complex organizational systems to shaping culture and coaching teams and leaders for lasting results.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,