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Conflict Resolution, Negotiations and Crisis Management

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Conflict Resolution, Negotiations and Crisis Management

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Gain insight into a topic and learn the fundamentals.
4.9

10 reviews

Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week

Gain insight into a topic and learn the fundamentals.
4.9

10 reviews

Beginner level

Recommended experience

2 weeks to complete
at 10 hours a week

What you'll learn

  • Examine the role and nuances of leadership with a special focus on ’Societies in Transition.’

  • Understand negotiation frameworks and mediation strategies to facilitate conflict resolution.

  • Learn how democratic institutions can effectively respond to crises while maintaining public trust and accountability.

  • Gain insights into the integration of gender perspectives in conflict resolution and leadership.

Details to know

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Assessments

10 assignments

Taught in English
Flexible schedule
Learn at your own pace

Build your subject-matter expertise

This course is part of the Leadership and Society Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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  • Earn a shareable career certificate

There are 4 modules in this course

This interdisciplinary course equips students and professionals with the theoretical frameworks and practical skills needed to navigate complex conflicts, negotiate effectively, and manage crises in diverse contexts. Through a blend of academic rigor and real-world case studies, participants will explore leadership dynamics, mediation strategies, gender inclusivity, and democratic governance in crisis scenarios. The course is structured across five immersive modules, each addressing critical dimensions of modern conflict and crisis management.

In this module, you will learn about the varying connotations of peace, conflict, and war. You will understand the connotation of peace that every age has its particular kind of war, with its own limiting conditions and its own particular pre-conceptions. You will be able to acknowledge the Grey Zone Conflict and examine the role and nuances of leadership with a special focus on ’Societies in Transition.’ Further, you will be able to understand the various nuances of conflict prevention. You gain insights into the important role played by the UN, including its peacekeeping and peace enforcement missions. Lastly, you will explore the nature and character of war, the seven distinct ways in which the parties can live with or dissolve their incompatibility, and the theme of peace building. You will also learn about the framework of negotiations and negotiation techniques. You will gain an understanding of track-II diplomacy and mediation/third-party involvement and complexity in international negotiations. You will gain insights into human rights and international law. You will also be introduced to the aspects of disarmament and arms control. Finally, you will be able to understand the process of negotiation.

What's included

10 videos3 readings4 assignments

10 videosβ€’Total 98 minutes
  • Course Introductionβ€’1 minute
  • Meet Your Instructorsβ€’2 minutes
  • Peace, Conflicts, Civil Strife, and Warsβ€’10 minutes
  • Role of Leadersβ€’13 minutes
  • Conflict Preventionβ€’12 minutes
  • Conflict Resolution and Peace buildingβ€’12 minutes
  • Framework of Negotiations and Negotiation Techniquesβ€’13 minutes
  • Track-II Diplomacy and Mediationβ€’11 minutes
  • Human Rights and International Lawβ€’12 minutes
  • The Case of Disarmament and Arms Controlβ€’12 minutes
3 readingsβ€’Total 120 minutes
  • Course Overviewβ€’0 minutes
  • Recommended Reading: Leadership in Conflict Resolutionβ€’60 minutes
  • Recommended Reading: Negotiations and Mediationβ€’60 minutes
4 assignmentsβ€’Total 144 minutes
  • Graded Quiz: Leadership in Conflict Resolutionβ€’60 minutes
  • Graded Quiz: Negotiations and Mediationβ€’60 minutes
  • Practice Quiz: Leadership in Conflict Resolutionβ€’12 minutes
  • Practice Quiz: Negotiations and Mediationβ€’12 minutes

In this module, you will learn about crisis management and the three elements common to a crisis, which are: threat to the organization, the element of surprise, and a short decision time. You will explore the challenges of adapting approaches that enable preparation for response to the unknown that the crisis requires. You will also learn about building coalitions and managing domestic discord, including when and why one should form or join a coalition. Further, you will gain insights into the local as well as global lessons of the Covid-19 pandemic.

What's included

4 videos1 reading2 assignments

4 videosβ€’Total 59 minutes
  • Understanding the Players and Their Role in a Conflictβ€’14 minutes
  • Escalation Matrix and Institutional Framework for Crisis Managementβ€’17 minutes
  • Building Coalitions and Managing Domestic Discordβ€’14 minutes
  • Global Lessons in Crisis Managementβ€’15 minutes
1 readingβ€’Total 60 minutes
  • Recommended Reading: Crisis Managementβ€’60 minutes
2 assignmentsβ€’Total 72 minutes
  • Graded Quiz: Crisis Managementβ€’60 minutes
  • Practice Quiz: Crisis Managementβ€’12 minutes

In this module, you will explore the integration of gender perspectives and concerns into all phases of humanitarian work- encompassing preparedness, response, and recovery efforts. You will be introduced to the importance of conducting thorough gender-sensitive assessments to identify the specific requirements of different genders and tailoring humanitarian responses accordingly. The module highlights the significance of leadership that promotes gender equality within humanitarian organizations and the need for accountability mechanisms to ensure that gender-responsive actions are carried out effectively.

What's included

5 videos1 reading2 assignments

5 videosβ€’Total 52 minutes
  • Introduction to Gender and Conflictβ€’9 minutes
  • Women as Victims, Perpetrators, and Peacebuildersβ€’10 minutes
  • Gender in Post-Conflict Reconstructionβ€’11 minutes
  • Gender in Humanitarian Actionβ€’11 minutes
  • Evaluation and Future Directionsβ€’12 minutes
1 readingβ€’Total 60 minutes
  • Essential Reading: Gendered Understanding of Conflict and Leadershipβ€’60 minutes
2 assignmentsβ€’Total 75 minutes
  • Graded Quiz: Gendered Understanding of Conflict and Leadership β€’60 minutes
  • Practice Quiz: Gendered Understanding of Conflict and Leadershipβ€’15 minutes

This module aims to equip students with an intellectual capability to analyze and articulate the integral role of justice, legitimacy, and democracy in the context of crisis management. This module will explore how democratic institutions and processes contribute to managing crises effectively while ensuring that justice and legitimacy are upheld. Students will examine the interplay between crisis management and democratic governance, with a focus on maintaining public trust and accountability. The module will also delve into the mechanisms through which justice can be administered during and after a crisis, and the importance of upholding human rights and democratic principles in times of global turmoil.

What's included

5 videos1 reading2 assignments

5 videosβ€’Total 33 minutes
  • The Role of Democratic Institutions in Crisis Managementβ€’9 minutes
  • Legitimacy and Public Trust in Crisis Situationsβ€’7 minutes
  • Administering Justice During and After Crisesβ€’7 minutes
  • Crisis Management Strategies and Human Rightsβ€’7 minutes
  • Course Wrap upβ€’2 minutes
1 readingβ€’Total 10 minutes
  • Essential Reading: Justice, Legitimacy, and Democracy in Crisis Management β€’10 minutes
2 assignmentsβ€’Total 120 minutes
  • Graded Quiz: Justice, Legitimacy, and Democracy in Crisis Management β€’60 minutes
  • Practice Quiz: Justice, Legitimacy, and Democracy in Crisis Management β€’60 minutes

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Instructors

Instructor ratings
5.0 (5 ratings)
O.P. Jindal Global University
1 Courseβ€’1,290 learners

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