Emotional Intelligence
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Recommended experience
71 reviews
Recommended experience
Details to know
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There are 5 modules in this course
Whether you are an aspiring or established leader, emotional intelligence is critical in the workplace. In this course, you'll learn about the core human emotions, how to effectively read and respond to emotional situations, and applying emotional reasoning in professional settings. Complete with interactive exercise, job aids, and other resources, this course will prepare you to navigate challenging emotional situations with confidence.
What's included
1 reading1 plugin
1 reading•Total 5 minutes
- Welcome to Emotional Intelligence!•5 minutes
1 plugin•Total 8 minutes
- Instructional story: An error in judgment•8 minutes
What's included
2 readings1 peer review1 discussion prompt2 plugins
2 readings•Total 11 minutes
- Downloadable: Core Emotions Infographic•10 minutes
- Key takeaways: Begin with the basics•1 minute
1 peer review•Total 60 minutes
- Apply the solution: Emotions at work•60 minutes
1 discussion prompt•Total 10 minutes
- Reflect on the solution: Identifying the nature of conflict•10 minutes
2 plugins•Total 7 minutes
- Perceiving emotions: Causes and resources•3 minutes
- Perceiving emotions: Recognizing core emotions•4 minutes
What's included
2 readings1 peer review3 plugins
2 readings•Total 11 minutes
- Downloadable: Emotional Reasoning Guide•10 minutes
- Key takeaways: Reasoning requires balance and patience•1 minute
1 peer review•Total 60 minutes
- Apply the Solution: Applying reasoning with emotions•60 minutes
3 plugins•Total 20 minutes
- Reasoning with emotions: Causes and resources•2 minutes
- Reasoning with emotions: Integrating emotional input•3 minutes
- Practice the solution: Reasoning with emotions at work•15 minutes
What's included
2 readings1 peer review3 plugins
2 readings•Total 20 minutes
- Downloadable: Understanding emotions step-by-step•10 minutes
- Key takeaways: Aim for objectivity•10 minutes
1 peer review•Total 60 minutes
- Apply the solution: Understanding emotions in the workplace•60 minutes
3 plugins•Total 21 minutes
- Understanding emotions: Causes and resources•2 minutes
- Understanding emotions: Deepening emotional insights•4 minutes
- Practice the solution: Deepening emotional insights•15 minutes
What's included
2 readings1 peer review3 plugins
2 readings•Total 11 minutes
- Downloadable: Managing emotions in the workplace•10 minutes
- Key takeaways: Embrace the power of preparation•1 minute
1 peer review•Total 60 minutes
- Apply the solution: Emotional management in a professional scenario•60 minutes
3 plugins•Total 19 minutes
- Managing emotions: Causes and resources•2 minutes
- Managing emotions: Addressing emotional uncertainty•2 minutes
- Practice the solution: Managing emotions in the workplace•15 minutes
Instructor
Offered by
Explore more from Leadership and Management
- Status: Free TrialA
Arizona State University
Course
- Status: Free TrialU
University of Maryland, College Park
Course
- Status: PreviewB
Board Infinity
Course
- P
Packt
Course
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Reviewed on Dec 5, 2025
The same pattern of assignments has tempted some students to fake their submissions. This is what I could find from the peer review.
Reviewed on Jun 19, 2024
I was able to learn about emotions and how to manage my reactions and anticipate other people's reactions. This is a great course for managers and leaders in the workforce.
Reviewed on Jul 30, 2024
This course will help in my professional development. Please feel free to sign up. You won’t regret it.
Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.