Emotional Vitality in a Dynamic Workplace
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Emotional Vitality in a Dynamic Workplace
This course is part of Vitality in a Dynamic Workplace Specialization
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What you'll learn
Learn the skills and insights to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.
Learn how to identify and resolve workplace conflict using emotional intelligence skills.
Learn about the importance and benefits of workplace recognition, and effective recognition programs using emotional intelligence skills.
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There are 6 modules in this course
This course gives you easy access to knowledge and tools that will allow you to develop emotional intelligence in a work environment. Whether you work from home, or an office, you'll understand the importance of emotional vitality for building relationships and advancing your career. We will explore topics like emotional expedition, interpersonal dynamics, workplace stress, and recognition resonance to understand how to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.
In the dynamic world of work, emotional intelligence is the key to unlocking your full potential. This course will equip you with the skills and insights to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.
What's included
1 reading
1 reading•Total 10 minutes
- Territorial Acknowledgement and Commitment to Conciliation•10 minutes
In this module, you will learn about the concept and components of emotional intelligence and how it affects your work performance and relationships. You will also assess your emotional intelligence and identify areas for improvement.
What's included
6 videos15 readings3 assignments
6 videos•Total 24 minutes
- Emotional Intelligence Unleashed: Understanding EQ Introduction•2 minutes
- Impact of EQ in Virtual Environments•5 minutes
- Assess and Ascend: Developing Personal EQ Introduction•1 minute
- How to Develop Your EQ•8 minutes
- Workplace Implementation: Applying EQ Strategies Introduction•1 minute
- Using EQ to Overcome Workplace Stress•8 minutes
15 readings•Total 150 minutes
- What is Emotional Intelligence?•10 minutes
- The Power of Emotional Intelligence•10 minutes
- The Five Domains of Emotional Intelligence•10 minutes
- Six Indicators to Recognize EQ in Others•10 minutes
- Reflection Activity•10 minutes
- EQ, Does it Matter More Than IQ?•10 minutes
- EQ, How Leaders Can Go From Good to Great•10 minutes
- How Emotionally Intelligent are you? •10 minutes
- The Business Case for EQ•10 minutes
- Reflection Activity•10 minutes
- Dealing with Coworkers through the use of EQ•10 minutes
- How Emotionally Intelligent People Give Critical Feedback•10 minutes
- EQ for Leadership Effectiveness•10 minutes
- The Importance of EQ in Leadership •10 minutes
- Reflection Activity•10 minutes
3 assignments•Total 26 minutes
- Knowledge Check - Lesson 1.3•10 minutes
- Knowledge Check - Lesson 1.1•6 minutes
- Knowledge Check - Lesson 1.2•10 minutes
In this module, you will learn how to identify and resolve workplace conflict using emotional intelligence skills. You will also explore creating a culture of understanding and harmony in your work environment.
What's included
3 videos11 readings2 assignments
3 videos•Total 11 minutes
- Spotting Conflict: Identifying Sources of Conflict Introduction•2 minutes
- How to Identify Conflict Before it Escalates•8 minutes
- Move to Resolution: Strategies for Harmony Introduction•2 minutes
11 readings•Total 110 minutes
- Conflicts of Interest in the Workplace•10 minutes
- Comparing Conflict Resolution Models•10 minutes
- Exploration of the Thomas-Kilmann Conflict Model•10 minutes
- Exploration of the Interest Based Relational Approach to Conflict Resolution•10 minutes
- Reflection Activity•10 minutes
- When is the Right Time to Resolve a Conflict?•10 minutes
- Four Things All Great Listeners Know•10 minutes
- Assertiveness•10 minutes
- The Do's and Don'ts Of Workplace Conflict•10 minutes
- 13 Tips for Handling Difficult Conversations with Tact•10 minutes
- Reflection Activity•10 minutes
2 assignments•Total 20 minutes
- Knowledge Check - Lesson 2.2•10 minutes
- Knowledge Check - Lesson 2.1•10 minutes
In this module, you will learn how to recognize and cope with workplace stress using emotional intelligence skills. You will also learn how to design stress-resistant workspaces that support your emotional well-being and vitality.
What's included
4 videos14 readings3 assignments
4 videos•Total 12 minutes
- Signs of Stress: Recognizing Workplace Stressors Introduction•2 minutes
- Recognizing Signs and Symptoms of Stress in Yourself•7 minutes
- Structured Coping: Mechanism for Resilience Introduction•2 minutes
- Systematic Supports: Creating Stress Free Workplaces Introduction•1 minute
14 readings•Total 140 minutes
- Causes and Effects of Workplace Stress•10 minutes
- The Link Between Stress and Memory•10 minutes
- Understanding Burnout•10 minutes
- Your Stress Can Make You Stronger•10 minutes
- Reflection Activity•10 minutes
- How to Handle Work From Home Stress•10 minutes
- Becoming Mentally Strong•10 minutes
- Building Resilience to Overcome Stress•10 minutes
- How to Practice Mental First Aid•10 minutes
- Reflection Activity•10 minutes
- 9 tips for Creating a Stressless WFH Setup•10 minutes
- How to Practice Mindfulness at Work•10 minutes
- The Surprising Source of Happiness •10 minutes
- Reflection Activity•10 minutes
3 assignments•Total 30 minutes
- Knowledge Check - Lesson 3.3•10 minutes
- Knowledge Check - Lesson 3.1•10 minutes
- Knowledge Check - Lesson 3.2•10 minutes
In this module, you will learn about the importance and benefits of workplace recognition and how to craft effective recognition programs and approaches using emotional intelligence skills. You will also learn to recognize and appreciate yourself and others in the workplace.
What's included
4 videos10 readings2 assignments
4 videos•Total 13 minutes
- Dynamic Appreciation: Importance of Workplace Recognition Introduction•2 minutes
- Recognition vs. Feedback•4 minutes
- Intentional Recognition: Crafting Effective Programs Introduction•2 minutes
- Why Employee Recognition Matters in Remote Work•5 minutes
10 readings•Total 100 minutes
- Different Types of Recognition at Work•10 minutes
- How to Build a Culture of Appreciation•10 minutes
- Why Peer Recognition Matters More Than You Think•10 minutes
- What are we Recognizing •10 minutes
- Reflection Activity•10 minutes
- How to Give Effective Praise•10 minutes
- Setting the Right Goals for Your Recognition Program•10 minutes
- How to Design a Recognition Program That Drives Employee Engagement•10 minutes
- Employee Recognition for Remote and Virtual Employees•10 minutes
- Reflection Activity•10 minutes
2 assignments•Total 20 minutes
- Knowledge Check - Lesson 4.2•10 minutes
- Knowledge Check - Lesson 4.1•10 minutes
In this module, you will learn how to review and design policies that support emotional well-being and vitality in the workplace. You will also learn how to train managers and employees on emotional support and wellness.
What's included
4 videos8 readings2 assignments
4 videos•Total 13 minutes
- Policy Primer: Understanding Emotional Well-being Policies Introduction•1 minute
- What Should Be Included in an Emotional Wellbeing Policy•5 minutes
- Managerial Methodologies: Training on Emotional Support Introduction•1 minute
- How Flexible Work Arrangements Support Emotional Wellness•6 minutes
8 readings•Total 80 minutes
- How Employers can Make Emotional Wellbeing a Top Priority•10 minutes
- We Need to Talk More About Emotional Wellbeing At Work•10 minutes
- Understanding Your Emotional Health•10 minutes
- Reflection Activity•10 minutes
- How Some Employers are Broadening the Scope of Mental-Health Support•10 minutes
- How to Talk to Someone Who Needs Support•10 minutes
- Five Ways to Support Employee Emotional Wellness•10 minutes
- Reflection Activity•10 minutes
2 assignments•Total 20 minutes
- Knowledge Check - Lesson 5.2•10 minutes
- Knowledge Check - Lesson 5.1•10 minutes
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