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⇱ Lean Six Sigma for IT Process Improvement | Coursera


Lean Six Sigma for IT Process Improvement

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Lean Six Sigma for IT Process Improvement

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Gain insight into a topic and learn the fundamentals.
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
2 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply Lean Six Sigma DMAIC principles to improve business process performance.

  • Analyze process data using regression, hypothesis testing, and DOE techniques.

  • Evaluate root causes and implement data-driven continuous improvement strategies.

Details to know

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Recently updated!

June 2026

Assessments

36 assignments

Taught in English

Build your subject-matter expertise

This course is part of the Operations and Lean Management Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 9 modules in this course

Learn how to reduce process waste, improve operational performance, and make data-driven decisions using Lean Six Sigma methodologies. This comprehensive course equips learners with practical skills in process measurement, statistical analysis, root cause identification, process optimization, and organizational change management.

The course begins with the foundations of Lean Six Sigma, introducing value creation, waste elimination, quality improvement principles, and the role of Lean thinking in driving operational excellence. Learners will understand how Lean and Six Sigma work together to improve efficiency and reduce defects across business and IT environments. As the course progresses, learners explore Lean tools, process visualization techniques, productivity measurement methods, and strategic approaches to operational excellence. The course then introduces the Measure phase of DMAIC, covering data collection planning, sampling techniques, process measurement systems, and essential statistical concepts required for accurate analysis. Advanced modules focus on the Analyze and Improve phases, where learners apply Fishbone diagrams, hypothesis testing, correlation analysis, regression techniques, and structured solution evaluation methods to identify root causes and improve process performance. Learners will also gain hands-on understanding of Design of Experiments (DOE), factorial design, and optimization methodologies used to enhance operational outcomes. The course concludes with advanced Lean practices, Design for Six Sigma (DFSS), and change management strategies that support long-term sustainability and organizational transformation. What makes this course unique is its end-to-end integration of Lean, Six Sigma, advanced analytics, and continuous improvement techniques. By the end of the course, learners will be able to confidently analyze process data, eliminate inefficiencies, optimize workflows, and lead measurable improvement initiatives across IT and business environments.

This module introduces the core principles of Lean and Six Sigma, focusing on value creation, waste elimination, and foundational tools that drive process efficiency and quality improvement.

What's included

6 videos4 assignments

6 videosβ€’Total 49 minutes
  • Introduction to Lean Six Sigma Foundation and Principlesβ€’10 minutes
  • Methodology and Six Sigma Projectsβ€’8 minutes
  • Value of Six Sigma and Purpose and Value of Leanβ€’8 minutes
  • Concepts and Value Addβ€’9 minutes
  • Tools JIT and Error Proofingβ€’8 minutes
  • Kanbanβ€’6 minutes
4 assignmentsβ€’Total 60 minutes
  • Foundations of Lean Six Sigma Thinkingβ€’30 minutes
  • Introduction to Lean and Six Sigma Conceptsβ€’10 minutes
  • Value Creation and Lean Philosophyβ€’10 minutes
  • Core Lean Tools and Techniquesβ€’10 minutes

This module explores Lean tools for process visualization, integration of Lean and Six Sigma, and their role in enhancing manufacturing competitiveness and organizational performance.

What's included

6 videos4 assignments

6 videosβ€’Total 33 minutes
  • Tool Value Streamβ€’3 minutes
  • Differencesβ€’5 minutes
  • Integrationβ€’3 minutes
  • Deploymentβ€’5 minutes
  • Introduction to Manufacturing Competitivenessβ€’10 minutes
  • Dimensions of Competitivenessβ€’7 minutes
4 assignmentsβ€’Total 60 minutes
  • Lean Tools and Organizational Deploymentβ€’30 minutes
  • Process Visualization and Flowβ€’10 minutes
  • Integrating Lean and Six Sigmaβ€’10 minutes
  • Manufacturing Competitiveness Overviewβ€’10 minutes

This module focuses on strategic alignment, productivity measurement, and operational excellence to build sustainable competitive advantage in dynamic markets.

What's included

8 videos4 assignments

8 videosβ€’Total 45 minutes
  • Orhanisations Failure in Marketβ€’7 minutes
  • Use of Productivity Measuresβ€’6 minutes
  • Strategy and Competitionβ€’6 minutes
  • Role of the operations Functionsβ€’7 minutes
  • Competitive Prioritiesβ€’5 minutes
  • Strategy Formulationβ€’5 minutes
  • Elements of Productionβ€’6 minutes
  • Competitive Advantageβ€’4 minutes
4 assignmentsβ€’Total 60 minutes
  • Competitive Strategy and Operations Excellenceβ€’30 minutes
  • Market Challenges and Productivityβ€’10 minutes
  • Strategy and Operational Rolesβ€’10 minutes
  • Building Competitive Advantageβ€’10 minutes

This module introduces the Measure phase of DMAIC, emphasizing data types, sampling methods, and the importance of accurate data collection for process evaluation.

What's included

6 videos4 assignments

6 videosβ€’Total 42 minutes
  • Overview of the courseβ€’7 minutes
  • Introduction to Lean Six Sigmaβ€’8 minutes
  • Opening lines on Measure phase Data typesβ€’7 minutes
  • Opening lines on Measure phase Data types continuesβ€’5 minutes
  • Data types Population & Samplesβ€’9 minutes
  • Data types Population & Samples continuesβ€’6 minutes
4 assignmentsβ€’Total 60 minutes
  • Introduction to Measure Phase Conceptsβ€’30 minutes
  • Course Overview and Lean Six Sigma Basicsβ€’10 minutes
  • Understanding Data Typesβ€’10 minutes
  • Population, Sampling, and Data Structureβ€’10 minutes

This module covers essential statistical concepts including measures of central tendency, data distribution, and data collection planning for reliable process measurement.

What's included

7 videos4 assignments

7 videosβ€’Total 53 minutes
  • Measures of Central tendency Spread Concept of Shapeβ€’6 minutes
  • Measures of Central tendency Spread Concept of Shape continuesβ€’5 minutes
  • different types of distributionβ€’6 minutes
  • different types of distribution continuesβ€’8 minutes
  • Case Studyβ€’6 minutes
  • Data collection Plan and Define As isβ€’12 minutes
  • MSA Introductionβ€’10 minutes
4 assignmentsβ€’Total 60 minutes
  • Statistical Foundations for Measurementβ€’30 minutes
  • Measures of Central Tendency and Spreadβ€’10 minutes
  • Understanding Data Distributionsβ€’10 minutes
  • Case Study and Data Collection Planningβ€’10 minutes

This module focuses on identifying root causes of process issues using analytical tools such as Fishbone diagrams, hypothesis testing, and statistical analysis techniques.

What's included

6 videos4 assignments

6 videosβ€’Total 40 minutes
  • Overview of the courseβ€’7 minutes
  • Introduction to Lean Six Sigmaβ€’8 minutes
  • Root Cause Analysis and Problem Identificationβ€’6 minutes
  • Cause and Effect Tools Fishbone and 5 Whysβ€’6 minutes
  • Hypothesis Testing Concepts and Applicationsβ€’6 minutes
  • Hypothesis Testing Interpretation and Errorsβ€’9 minutes
4 assignmentsβ€’Total 60 minutes
  • Analyze Phase Tools and Techniquesβ€’30 minutes
  • Analyze Phase Introductionβ€’10 minutes
  • Root Cause Analysis Methodsβ€’10 minutes
  • Hypothesis Testing Conceptsβ€’10 minutes

This module introduces advanced analytical tools including correlation, regression, and structured solution evaluation methods used in the Improve phase.

What's included

7 videos4 assignments

7 videosβ€’Total 48 minutes
  • Correlation and Regression Analysis Basicsβ€’7 minutes
  • Regression Results Interpretation and Insightsβ€’5 minutes
  • Overview of the courseβ€’7 minutes
  • Introduction to Lean Six Sigmaβ€’8 minutes
  • Improve Phase Solution Generation and Implementation Overviewβ€’7 minutes
  • Benchmarking and Process Mapping Techniquesβ€’8 minutes
  • Solution Evaluation Methods Pugh Matrix and Delphiβ€’7 minutes
4 assignmentsβ€’Total 60 minutes
  • Advanced Data Analysis Techniquesβ€’30 minutes
  • Correlation and Regression Basicsβ€’10 minutes
  • Improve Phase Introductionβ€’10 minutes
  • Solution Design and Evaluationβ€’10 minutes

This module covers Design of Experiments (DOE), factorial design, and optimization techniques to improve process performance and identify key influencing factors.

What's included

6 videos4 assignments

6 videosβ€’Total 48 minutes
  • DOE Fundamentals and Factor Identificationβ€’8 minutes
  • Types of Experiments OFAT vs DOEβ€’9 minutes
  • Factorial Design Setup in Minitabβ€’8 minutes
  • Power Analysis and Sample Size in DOEβ€’9 minutes
  • DOE Model Reduction and Main Effects Analysisβ€’6 minutes
  • DOE Analysis and Yield Optimization Exerciseβ€’7 minutes
4 assignmentsβ€’Total 60 minutes
  • Design of Experiments and Optimizationβ€’30 minutes
  • DOE Fundamentalsβ€’10 minutes
  • Experimental Design Toolsβ€’10 minutes
  • DOE Analysis and Optimizationβ€’10 minutes

This module explores advanced Lean concepts, DFSS methodology, and change management strategies to ensure successful implementation and sustainability of improvements.

What's included

12 videos4 assignments

12 videosβ€’Total 84 minutes
  • Overview of the courseβ€’7 minutes
  • Introduction to Lean Six Sigmaβ€’8 minutes
  • Recognize phase Part 1β€’7 minutes
  • Recognize phase Part 1 Continuesβ€’7 minutes
  • Recognize phase Part 2β€’3 minutes
  • Lean Managementβ€’6 minutes
  • Lean Management Continuesβ€’6 minutes
  • DFSS DMADVβ€’7 minutes
  • DFSS DMADV Continuesβ€’7 minutes
  • Change Management Fundamentals and People Dynamicsβ€’11 minutes
  • Creating Urgency Vision and Stakeholder Commitmentβ€’6 minutes
  • Managing Resistance and Building Change Commitmentβ€’8 minutes
4 assignmentsβ€’Total 60 minutes
  • Advanced Lean Practices and Change Managementβ€’30 minutes
  • Recognize Phase and Lean Thinkingβ€’10 minutes
  • Lean Management and DFSSβ€’10 minutes
  • Change Management and Transformationβ€’10 minutes

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Instructor

EDUCBA
1,580 Coursesβ€’325,720 learners

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