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⇱ Inspiring and Motivating Individuals | Coursera


Inspiring and Motivating Individuals

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Inspiring and Motivating Individuals

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Gain insight into a topic and learn the fundamentals.
4.8

6,048 reviews

Beginner level
No prior experience required
Flexible schedule
2 weeks at 10 hours a week
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
4.8

6,048 reviews

Beginner level
No prior experience required
Flexible schedule
2 weeks at 10 hours a week
Learn at your own pace

What you'll learn

  • Learn how to create a shared vision for your team and effectively communicate it to your teammates.

  • Set effective goals and expectations. Understand the most important needs and drivers of performance across cultures.

Details to know

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Assessments

7 assignments¹

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Taught in English
97%
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Build your subject-matter expertise

This course is part of the Leading People and Teams Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 5 modules in this course

In this course, you will learn how to create a shared vision for your team and effectively communicate it to your teammates. You will also learn how to set effective goals and expectations in a way that best enables your team to attain the shared vision. Finally, you will understand the most important needs and drivers of performance across cultures, and will learn to align rewards with desired behaviors so that your teammates are motivated to attain the team’s objectives.

Motivation represents a crucial challenge for contemporary organizations: A recent Gallup poll revealed that only 13% of workers worldwide exhibit high levels of engagement and motivation. We will show you why these motivation problems are not simply due to a “bad” or “unmotivated” team member. Rather, motivation is very much driven by what work conditions we create for our teammates, how we structure goals and objectives, and how we reward people for the accomplishment of those goals. This course will help you diagnose and solve motivation problems so that you can bring out the best in your people.

Every team needs a vision consisting of a shared purpose, core values and stretch goals. As a team leader, it is your responsibility to to create and communicate this vision. In this module, you will be introduced to the concept of "visionary leadership" and begin to think about how to create a vision of your own and communicate it to others.

What's included

12 videos7 readings2 discussion prompts

12 videosTotal 49 minutes
  • Welcome2 minutes
  • Reactions to Steve Jobs' Vision for Apple2 minutes
  • The Business Case for Visionary Leadership8 minutes
  • How a Clear Vision Creates Energy2 minutes
  • Vision in Words and Actions3 minutes
  • Why Do We Do What We Do?6 minutes
  • Menlo: Starting with WHY2 minutes
  • What Does Success Look Like?8 minutes
  • How Must We Act to Ensure Success? Part 17 minutes
  • How Must We Act to Ensure Success? Part 27 minutes
  • Does Jobs Answer the Three Questions? Part 11 minute
  • Does Jobs Answer the Three Questions? Part 21 minute
7 readingsTotal 36 minutes
  • Steve Jobs: Get Much Simpler, Be Really Clear2 minutes
  • Introduction to Rich Sheridan, CEO of Menlo Innovations2 minutes
  • Meet Your Instructors5 minutes
  • Course Syllabus5 minutes
  • Help us learn more about you!10 minutes
  • Previewing the Three Questions for Visionary Leadership5 minutes
  • Watch: Part 2 of the Steve Jobs Video7 minutes
2 discussion promptsTotal 20 minutes
  • Your Reaction to Steve Jobs' Vision for Apple10 minutes
  • Reflecting on Steve Jobs' Conversation10 minutes

In this module, you will continue your thinking around how to communicate your developing leadership vision. You will different things to take into account when communicating your vision, including both verbal and non-verbal considerations.

What's included

10 videos4 readings3 assignments1 discussion prompt

10 videosTotal 55 minutes
  • Visionary Language7 minutes
  • Watch: Dead Poets Society Clip8 minutes
  • Visionary Language - Dead Poets Society4 minutes
  • Visionary Language - MLK Speech3 minutes
  • Developing a Vision for Your Team2 minutes
  • Verbals and Non-Verbals, Part 18 minutes
  • Verbal and Non-Verbals, Part 29 minutes
  • Menlo: How to Design your Office to Reinforce your Vision2 minutes
  • Learn to be Charismatic8 minutes
  • Recap: Becoming a Visionary Leader5 minutes
4 readingsTotal 35 minutes
  • Previewing Ways to Communicate a Vision10 minutes
  • Martin Luther King, Jr. "I Have a Dream..." Speech10 minutes
  • Leveraging Nonverbal Factors: Steve Ballmer Examples3 minutes
  • Michigan Model of Leadership12 minutes
3 assignmentsTotal 75 minutes
  • Strategies for Visionary Leadership 30 minutes
  • Draft a Vision for Your Team30 minutes
  • Review of Key Concepts15 minutes
1 discussion promptTotal 10 minutes
  • Analyzing Charlie Chaplin10 minutes

As a leader, one of your most important roles is to set clear goals and expectations. In this module, you will learn what makes for an effective goal, how to make goals meaningful and motivating, and the risks of setting goals that are too challenging or too specific.

What's included

11 videos7 readings1 assignment1 peer review1 discussion prompt

11 videosTotal 52 minutes
  • Goals and Performance6 minutes
  • The Risks of Stretch Goals9 minutes
  • SMART Goals5 minutes
  • Limitations of SMART Goals, Part 17 minutes
  • Limitations of SMART Goals, Part 25 minutes
  • Making Goals Meaningful7 minutes
  • Menlo: Setting SMART and Meaningful Goals3 minutes
  • Autonomy and Skill Variety, Part 11 minute
  • Autonomy and Skill Variety, Part 20 minutes
  • Autonomy and Skill Variety, Part 34 minutes
  • Recap: Setting Effective Goals5 minutes
7 readingsTotal 44 minutes
  • Understanding Goals0 minutes
  • Previewing SMART Goals2 minutes
  • Basketball Video5 minutes
  • How Customers Can Rally Your Troops12 minutes
  • Watch: I Love Lucy Video5 minutes
  • Watch: Chevrolet Corvette Stingray Video10 minutes
  • Preview of SMART Goals Conclusion10 minutes
1 assignmentTotal 30 minutes
  • Setting Effective Goals 30 minutes
1 peer reviewTotal 120 minutes
  • Setting SMART Goals120 minutes
1 discussion promptTotal 15 minutes
  • Draft a SMART Goal15 minutes

To lead people, you must understand what motivates people to take action and contribute to the team. In this module, you will learn the fundamental needs that drive human behavior, and learn how to leverage these needs to enhance motivation in your team.

What's included

17 videos4 readings1 assignment2 discussion prompts

17 videosTotal 98 minutes
  • Assessment: Drivers of Performance4 minutes
  • Drivers of Performance and Motivation6 minutes
  • The Business Case for Employee Management5 minutes
  • Maslow’s Hierarchy of Needs5 minutes
  • The Herman Miller Case3 minutes
  • Are Needs Universal Around the World?5 minutes
  • Do Values Differ Between Generations?5 minutes
  • Menlo: Understanding People's Needs to Drive Motivation1 minute
  • Drivers of Satisfaction vs. Dissatisfaction6 minutes
  • Menlo: How to Diagnose if Someone is Satisfied or Dissatisfied at Work4 minutes
  • Extrinsic vs. Intrinsic Motivators, Part 18 minutes
  • Extrinsic vs. Intrinsic Motivators, Part 29 minutes
  • How to Create Meaning at Work14 minutes
  • Exercise: Backward Mapping Values and Needs from Behavior4 minutes
  • Major Motivation Traps: 1 & 29 minutes
  • Major Motivation Traps: 3 & 45 minutes
  • Recap: Drivers of Performance6 minutes
4 readingsTotal 19 minutes
  • Previewing the Drivers of Performance at Work2 minutes
  • Previewing Needs and Motivation Theories at Work2 minutes
  • Previewing the Backward Mapping Exercise10 minutes
  • 4 Major Motivation Traps5 minutes
1 assignmentTotal 30 minutes
  • Motivation and Drivers of Performance30 minutes
2 discussion promptsTotal 30 minutes
  • How Motivated is Your Team?15 minutes
  • Navigating Cultural and Generational Differences in Motivation at Work15 minutes

One of the most common problems in organizations is that rewards are not aligned with desired behavior. Another common problem is ineffective feedback on performance. In this module, you will learn how to align rewards with behavior and deliver effective feedback to drive performance in your team.

What's included

15 videos8 readings2 assignments1 peer review1 discussion prompt

15 videosTotal 72 minutes
  • Equity, Part 12 minutes
  • Equity, Part 210 minutes
  • The Folly of Rewarding A while Hoping for B8 minutes
  • Types of Reinforcement15 minutes
  • Menlo: Managing by Fear3 minutes
  • Schedules of Reinforcement, Part 12 minutes
  • Schedules of Reinforcement, Part 27 minutes
  • Functions of a Performance Appraisal, Part 12 minutes
  • Functions of a Performance Appraisal, Part 23 minutes
  • Challenges of a Performance Appraisal9 minutes
  • Providing Critical Performance Feedback2 minutes
  • Menlo: Giving Critical Performance Feedback3 minutes
  • Seeking Performance Feedback2 minutes
  • Menlo: Seeking Feedback and Performance Appraisals3 minutes
  • Recap: Aligning Rewards with Behaviors3 minutes
8 readingsTotal 39 minutes
  • Previewing Using Rewards and Feedback to Drive Behavior5 minutes
  • Watch: Capuchin Monkeys Video3 minutes
  • Example: Paying to Extinction4 minutes
  • Example: Awkward Performance Review3 minutes
  • Ditch Performance Reviews?10 minutes
  • Accenture CEO on Why He's Ending Annual Performance Reviews2 minutes
  • Post-Course Survey10 minutes
  • Keep Learning with Michigan Online2 minutes
2 assignmentsTotal 45 minutes
  • Aligning Rewards and Behaviors30 minutes
  • Review of Key Concepts15 minutes
1 peer reviewTotal 120 minutes
  • Seeking Feedback on Your Leadership120 minutes
1 discussion promptTotal 10 minutes
  • Addressing a Folly A/B Issue in Your Team10 minutes

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Instructor

Instructor ratings
4.8 (999 ratings)
University of Michigan
15 Courses623,801 learners

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Showing 3 of 6048

TD
·

Reviewed on Jun 20, 2017

Great course, but perhaps forewarn students of the feedback assignment in week 4 a little bit earlier - it took me nearly a month to get feedback from people on my team because we are pretty busy.

EL
·

Reviewed on Jan 19, 2016

Fantastic material, very good teaching, they use conclusions from research and apply it in a very practical way, applicable in day to day situations. A real added value for my professional life.

GM
·

Reviewed on Aug 8, 2018

A very useful course. Mr. Scott and Mr. Maxim were great instructors. The lessons were easy to understand and I have learned a lot. Would definitely recommend this course and specialization.

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.