Updated in May 2025.

This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Learn how to build and sustain high-performance teams that thrive in today’s complex, collaborative work environments. This course provides practical strategies to foster teamwork, motivate individuals, and optimize team dynamics to achieve outstanding results. The course begins with foundational concepts, such as understanding team needs, building collaboration, and recognizing stages of team development. You’ll discover how to implement team values, norms, and behaviors while proactively addressing challenges like underperformance and dysfunctions. As you progress, you’ll gain tools to boost team morale, improve employee engagement, and strike the right balance between control and autonomy. Techniques such as team self-evaluations, Maslow's modern hierarchy, and Lencioni’s dysfunction framework will guide you in enhancing team performance and cohesion. This course is ideal for managers, leaders, and professionals responsible for team success. Whether you’re new to leadership or refining existing skills, you'll find actionable insights to develop strong, motivated teams. No prior leadership experience is required—just a willingness to learn and apply proven methods.