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⇱ 2026 Market Research: Consumer Behavior & Psychology | Coursera


2026 Market Research: Consumer Behavior & Psychology

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2026 Market Research: Consumer Behavior & Psychology

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Gain insight into a topic and learn the fundamentals.
2 hours to complete
Flexible schedule
Learn at your own pace

Gain insight into a topic and learn the fundamentals.
2 hours to complete
Flexible schedule
Learn at your own pace

Build your subject-matter expertise

This course is part of the Business Models And Monetization Masterclass To Grow Revenue Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 6 modules in this course

If you have a business idea or an existing business that is researching new directions or strategies, you will learn to conduct market research using the following methods:

Interviews Surveys Focus groups Using industry reports MARKETING PSYCHOLOGY After going over standard industry research, you will also learn marketing psychology. These are common principles that marketers use to position their products and marketing messaging that align with how buyers make purchasing decisions. You will learn about the role of emotions in purchasing decisions compared to the role of logic and reasoning, when each is used, to what extent, and in which way. PARADOX OF DOING CONSUMER RESEARCH DURING THE BUSINESS IDEA STAGE More often than entrepreneurs think it will happen, they get the demographics and psychographics of their target users quite wrong. But it makes a lot of sense because when your business is in the business idea stage, you are blinded by excitement and operating on assumptions that fuel that excitement. This is why you have to do your market research before you start your business. Market research is the data-driven approach to replacing assumptions with facts so you can start your business the right way. CONSUMER RESEARCH IS ALSO IMPORTANT FOR MARKETING RESEARCH To create any kind of a marketing strategy, you need to know who you are marketing to. So the deeper you understand and research your consumers, the more accurate your marketing research and subsequent marketing plan and strategy will be. Invest in your future! Enroll today!

What's included

5 videos

5 videosβ€’Total 31 minutes
  • Introduction and welcome to this market research and consumer behavior courseβ€’2 minutes
  • Decision-mapping for market research: the method of professionalsβ€’6 minutes
  • Market research methods to choose fromβ€’9 minutes
  • EXERCISE: choose the right market research methods and planβ€’4 minutes
  • ANSWER: choose the right market research methods and planβ€’9 minutes

What's included

7 videos

7 videosβ€’Total 32 minutes
  • Survey section introductionβ€’3 minutes
  • Challenges with surveys, polls or interviews in your product researchβ€’9 minutes
  • Creating an account in Google Docs so we can use Google Formsβ€’2 minutes
  • Multi-page formsβ€’5 minutes
  • Finishing the course customer feedback formβ€’3 minutes
  • Script for the feedback collection emailβ€’2 minutes
  • Customer feedback form resultsβ€’8 minutes

What's included

4 videos

4 videosβ€’Total 21 minutes
  • Introduction to doing customer interviews for market researchβ€’8 minutes
  • Introducing the next two videos, which are for start-up ideasβ€’1 minute
  • How to get feedback on business ideas & how to get expert feedbackβ€’7 minutes
  • Paid options to get business idea feedbackβ€’5 minutes

What's included

2 videos

2 videosβ€’Total 12 minutes
  • Focus group costs - few thousand and different if you do it or a firmβ€’6 minutes
  • How to run a single focus group meetingβ€’7 minutes

What's included

1 video

1 videoβ€’Total 2 minutes
  • Using existing research by research firmsβ€’2 minutes

What's included

1 video1 assignment

1 videoβ€’Total 5 minutes
  • Validating business ideas by starting small and testing them in the marketβ€’5 minutes
1 assignmentβ€’Total 30 minutes
  • Course testβ€’30 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Alex Genadinik
117 Coursesβ€’33,565 learners

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Financial aid available,