Project Management Communication, Stakeholders & Leadership
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Project Management Communication, Stakeholders & Leadership
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What you'll learn
Discuss ways to foster a healthy environment for team members and explain the effects of empowering team members.
Demonstrate better project communications by applying different communication skills and mediums.
Apply leadership skills to get positive project outcomes, build trusting teams, and establish strong stakeholder relationships.
Demonstrate increased stakeholder engagement by applying the knowledge and skills to acquire resources and keep stakeholders involved in the project.
Skills you'll gain
- Project Management Institute (PMI) Methodology
- Project Management
- Project Management Life Cycle
- Stakeholder Communications
- Negotiation
- Stakeholder Management
- Resource Management
- Emotional Intelligence
- Scheduling
- Stakeholder Engagement
- Communication Planning
- Project Schedules
- Leadership
- Resource Planning
- Timelines
- Stakeholder Analysis
- Team Leadership
- Drive Engagement
- Communication
- Resource Allocation
Details to know
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There are 6 modules in this course
Project management is a highly valued skill that provides a structured approach to managing projects. Communication, stakeholder management, leadership skills are core to any project manager's success.
This course is intended for anyone interested in project management, be it a beginner or an experienced professional looking to switch or advance their career in project management. In this course, you will learn how to lead, communicate, and manage stakeholders as a project manager. This course will teach you how to cultivate a healthy project environment and review the benefits of empowering team members. You will learn different ways of communicating with team members across different types of stakeholders using appropriate communication mediums and channels. You will explore the leadership skills used to improve stakeholder engagement and facilitate successful projects from their inception through closing. Throughout this course, you will work with numerous hands-on labs and real-world examples to develop your communication, leadership, and stakeholder management skills. This course is part of a series of courses that will help you prepare for certifications offered by the Project Management Institute (PMI) including Certified Associate of Project Management (PMI-CAPM) and Project Management Professional (PMI-PMP). RECOMMENDED: It is good for everyone gearing toward a career in Project Management to have basic to intermediate skills in an Office Productivity Suite, such as Microsoft Office 365. We highly recommend enrolling in the SkillUp EdTech Office Productivity Software Specialization, which covers Word Processing, Spreadsheets, PowerPoint, Messaging, and Email.
Welcome to Module 1, where we will explore various methods to cultivate a positive and productive atmosphere for team members. A key aspect of a healthy environment is to βput people first.β We will examine how empowering team members can improve project outcomes. Additionally, we will dive into the importance of project objectives and how objective awareness can prevent scope creep. We will also explore the responsibility of a project manager in developing and communicating project objectives to the team and stakeholders. Finally, we will introduce the concept of servant leadership, its benefits, and tips to become a good servant leader.
What's included
5 videos3 assignments1 discussion prompt5 plugins
5 videosβ’Total 26 minutes
- Course Introductionβ’5 minutes
- Put Your People Firstβ’4 minutes
- Communicating Clear Project Objectivesβ’7 minutes
- Participating in the Workβ’4 minutes
- Expert Viewpoints: Characteristics of Servant Leadershipβ’6 minutes
3 assignmentsβ’Total 54 minutes
- Module 1 Graded Quiz: Creating a Healthy Project Foundation β’30 minutes
- Practice Quiz: Creating a Healthy Project Foundationβ’15 minutes
- Practice Quiz: Servant Leadershipβ’9 minutes
1 discussion promptβ’Total 10 minutes
- Creating a Healthy Project Environmentβ’10 minutes
5 pluginsβ’Total 7 minutes
- Prerequisites and Course Syllabusβ’1 minute
- Introduction to CAPM/PMP Certificationsβ’1 minute
- How to Make the Most of this Courseβ’1 minute
- Module 1 Summary: Creating a Healthy Project Foundationβ’1 minute
- Module 1 Glossary: Creating a Healthy Project Foundationβ’3 minutes
Welcome to Module 2, where we will explore the definition of numerous communications best practices and take a deep dive into the process of managing end-to-end project communications. We will look at different communication mediums and understand the concepts of the gulf of execution and the gulf of evaluation to identify communication gaps. We will touch on the failing fast concept and how the approach can help turn a failing project into a success. Finally, we will review the different roles that engage in a project and how the RACI matrix can be used to assign responsibilities.
What's included
12 videos5 assignments1 discussion prompt6 plugins
12 videosβ’Total 59 minutes
- Effective Conversationsβ’6 minutes
- Project Management Communication Skillsβ’7 minutes
- Project Communications Overviewβ’6 minutes
- Expert Viewpoints: Communicating Effectively for Positive Resultsβ’4 minutes
- Synchronous vs Asynchronous Communicationsβ’4 minutes
- Communications Mediumsβ’5 minutes
- Expert Viewpoints: What's the Most Effective Communication Mediaβ’6 minutes
- Effective Engagement β’5 minutes
- Cross Cultural Communications and Communications Channelsβ’4 minutes
- When is Failing Fast Good?β’3 minutes
- Expert Viewpoints: Failing Fast Successfullyβ’4 minutes
- Expert Viewpoints: Working Together as a Teamβ’6 minutes
5 assignmentsβ’Total 95 minutes
- Module 2 Graded Quiz: Effective Communications Building Blocksβ’30 minutes
- Practice Quiz: Effective Communications Managementβ’10 minutes
- Practice Quiz: Managing Communicationsβ’30 minutes
- Practice Quiz: Communication Mediumsβ’15 minutes
- Practice Quiz: Failing Fast and Key Project Rolesβ’10 minutes
1 discussion promptβ’Total 10 minutes
- Failing Fastβ’10 minutes
6 pluginsβ’Total 55 minutes
- Introduction to the Fail Fast Approachβ’8 minutes
- Key Project Rolesβ’10 minutes
- Project Role Identification: RACIβ’10 minutes
- Hands-on Lab: Key Project Roles and RACIβ’20 minutes
- Module 2 Summary: Effective Communications Building Blocksβ’2 minutes
- Module 2 Glossary: Effective Communications Building Blocks β’5 minutes
Welcome to Module 3, where we will introduce two common methods used to establish and effectively communicate an acceptable schedule baseline. The methods include critical chain and critical path method. We will also explain and illustrate a communications management plan. In addition, we will revisit the need to plan virtual communications effectively. We will discuss status reporting essentials and share how various communication styles can impact the quality of communications.
What's included
9 videos3 assignments9 plugins
9 videosβ’Total 58 minutes
- Demo: Critical Path Method β’12 minutes
- Critical Chain Method β’6 minutes
- Key Tool - Communications Management Planβ’4 minutes
- Demo: Communications Management Planβ’7 minutes
- Expert Viewpoints: Planning for Effective Virtual and In Person Communicationsβ’7 minutes
- Planning Virtual Communicationsβ’4 minutes
- Effective Status Reportingβ’4 minutes
- Demo: Status Reportingβ’7 minutes
- Demo: Assessing Communication Stylesβ’7 minutes
3 assignmentsβ’Total 57 minutes
- Module 3 Graded Quiz: Communications Planningβ’30 minutes
- Practice Quiz: Communicating the Scheduleβ’12 minutes
- Practice Quiz: Introduction to Communications Planningβ’15 minutes
9 pluginsβ’Total 104 minutes
- Key Tool - Critical Path Method β’4 minutes
- Hands-on Lab: Perform Critical Path Analysisβ’15 minutes
- Business Analyst Communication Requirementsβ’2 minutes
- Hands-on Lab: Create a Communications Management Planβ’30 minutes
- Hands-on Lab: Create a Project Status Reportβ’20 minutes
- Defining Communication Stylesβ’3 minutes
- Lab: Assess Your Communication Styleβ’15 minutes
- Module 3 Summary: Communications Planningβ’5 minutes
- Module 3 Glossary: Communications Planningβ’10 minutes
Welcome to Module 4, where we will introduce some critical leadership skills, attributes, and styles. We will also cover the key differences between a manager and a leader. We will look at how to be effective as a leader in different situations. In addition, we will review the importance of knowledge sharing and understand why intuitive decision-making is an important skill for a leader.
What's included
9 videos5 assignments1 discussion prompt7 plugins
9 videosβ’Total 52 minutes
- Leadership Essentialsβ’6 minutes
- Expert Viewpoints: Benefits of Good Leadershipβ’6 minutes
- Expert Viewpoints: Leading Successfullyβ’3 minutes
- Demo: Leadership Level Surveyβ’6 minutes
- Impact of a Good Leader on Team Dynamics and Productivityβ’4 minutes
- Leadership Factors and Stylesβ’5 minutes
- Expert Viewpoints: Leadership Competencies, Skills, and Mindsetβ’10 minutes
- Situational Leadership with Your Teamβ’5 minutes
- Expert Viewpoints: Using your Intuitionβ’6 minutes
5 assignmentsβ’Total 84 minutes
- Module 4 Graded Quiz: Leadership Fundamentalsβ’30 minutes
- Practice Quiz: Project Leadership Essentialsβ’15 minutes
- Practice Quiz: Readiness Levels and Preferred Leadership Stylesβ’20 minutes
- Practice Quiz: Situational Leadership and Tuckman Ladderβ’9 minutes
- Practice Quiz: Improving Leadership Skillsβ’10 minutes
1 discussion promptβ’Total 10 minutes
- Examples of Good Leadershipβ’10 minutes
7 pluginsβ’Total 44 minutes
- Hands-on Lab: Leadership Levelβ’15 minutes
- Techniques for Improving Leadership Skillsβ’2 minutes
- Mapping Situational Leadership Model to the Tuckman Ladderβ’4 minutes
- The Knowledge Sharing Hierarchyβ’4 minutes
- Intuitive Decision-Makingβ’5 minutes
- Module 4 Summary: Leadership Fundamentalsβ’4 minutes
- Module 4 Glossary: Leadership Fundamentalsβ’10 minutes
Welcome to Module 5, where we will explore effective resource management practices, including the resource breakdown structure (RBS) tool. You will learn the techniques to plan for and acquire resources, the challenges you may face, and strategies to overcome the challenges. You will also explore the principles and benefits of effective negotiation.
What's included
6 videos3 assignments1 discussion prompt6 plugins
6 videosβ’Total 34 minutes
- Acquiring Resourcesβ’5 minutes
- Building Trustβ’6 minutes
- Expert Viewpoints: Trusting Team Environmentβ’8 minutes
- Emotional Intelligenceβ’3 minutes
- Adaptability and Resilienceβ’4 minutes
- Expert Viewpoints: Overcoming Resource Planning Challengesβ’8 minutes
3 assignmentsβ’Total 60 minutes
- Module 5 Graded Quiz: Managing and Leading Stakeholdersβ’30 minutes
- Practice Quiz: Effective Resource Managementβ’15 minutes
- Practice Quiz: Becoming a Project Leaderβ’15 minutes
1 discussion promptβ’Total 10 minutes
- Building Trustβ’10 minutes
6 pluginsβ’Total 52 minutes
- Effective Resource Planningβ’5 minutes
- Hands-on Lab: Acquiring Resources and Effective Negotiationβ’30 minutes
- Managing Upβ’5 minutes
- Reading: Resource Schedulingβ’5 minutes
- Module 5 Summary: Managing and Leading Stakeholdersβ’2 minutes
- Module 5 Glossary: Managing and Leading Stakeholdersβ’5 minutes
In this module, you will complete a final exam that tests your knowledge of the courseβs content. The exam will include questions on topics including but not limited to effective communication, managing stakeholders, and effective leadership. You will also have the opportunity to demonstrate your skills in project management communications, stakeholder management, and leadership skills through a peer-graded final project.
What's included
1 reading2 assignments8 plugins
1 readingβ’Total 2 minutes
- Thanks from the Course Teamβ’2 minutes
2 assignmentsβ’Total 90 minutes
- Assignment: Active Project Execution Portfolioβ’45 minutes
- Final Course Quizβ’45 minutes
8 pluginsβ’Total 138 minutes
- Final Project Overviewβ’1 minute
- Project Scenarioβ’10 minutes
- Exercise 1: Identify Key Roles and Develop Team RACIβ’30 minutes
- Exercise 2: Revise a Communications Management Planβ’30 minutes
- Lab: Develop a Project Status Reportβ’30 minutes
- Exercise 4: Create a Resource Breakdown Structureβ’30 minutes
- Key Takeawaysβ’5 minutes
- Congratulations & Next Stepsβ’2 minutes
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Reviewed on May 27, 2024
Its excellent course to revise and gain new ways and it prompts to look for additional information on google. Thanks team.
Reviewed on Oct 9, 2023
One of the best sources to accumulate project management knowledge.
Reviewed on Oct 12, 2024
Dear Team,
Greetings and Thank You very much for your kind support.
Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
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