Developing a Systems Mindset
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Developing a Systems Mindset
This course is part of Leading Sustainable Community Transformation Specialization
Instructor: Joel Hartter
14,431 already enrolled
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What you'll learn
Build foundational knowledge to adopt a systems mindset.
Learn to operationalize systems thinking for strategy and stakeholder engagement.
Strengthen your ability to work across functions and develop context-driven solutions.
Skills you'll gain
- Team Building
- Planning
- Root Cause Analysis
- Systems Thinking
- Value Propositions
- Communication Strategies
- Organizational Strategy
- Business Strategies
- Relationship Building
- Cultural Responsiveness
- Stakeholder Communications
- Stakeholder Management
- Project Planning
- Community Outreach
- Problem Solving
- Cross-Functional Collaboration
- Project Management
- Community Development
- Business Leadership
- Strategic Leadership
Details to know
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There are 3 modules in this course
In fast-changing business environments, success depends on your ability to navigate complexity, connect the dots across teams and functions, and align diverse stakeholder interests. That requires more than technical know-how—it requires a systems mindset.
This course equips business professionals with the tools and perspective to lead more effectively in complex situations. Whether you're working in strategy, operations, sustainability, or innovation, you’ll learn to see the bigger picture, identify root causes, and design solutions that create lasting value. You’ll gain practical skills for engaging with internal teams, external partners, and communities—especially when working across organizational or sector boundaries. From initial requests for support to designing responsive project plans, this course helps you move from reaction to intention. What You’ll Learn: - Apply systems thinking to real-world business challenges and organizational goals. - Identify patterns, relationships, and leverage points to solve complex problems. - Build credibility and trust with stakeholders inside and outside your organization. - Develop responsive, cross-functional strategies rooted in context and collaboration.
Learners build a foundation for systems thinking by exploring how parts of a system interact through feedback, inputs, outputs, and boundaries. The module introduces key terms and concepts such as scale, hierarchy, and emergent behavior. Learners examine how social and environmental systems are connected and begin to apply a systems mindset to understand landscapes, communities, and challenges more holistically.
What's included
8 videos2 readings3 assignments
8 videos•Total 71 minutes
- Welcome to Developing a Systems Mindset•2 minutes
- Introduction to Systems Mindsets•9 minutes
- Systems Thinking•8 minutes
- Defining a System•13 minutes
- Defining Key Terms•13 minutes
- Systems Mindset – Scale & Hierarchy•10 minutes
- Systems Mindset – Social & Environmental Systems•10 minutes
- Systems Mindset – Landscapes•7 minutes
2 readings•Total 16 minutes
- Course Updates and Accessibility Support•1 minute
- Consulting Is More Than Giving Advice•15 minutes
3 assignments•Total 30 minutes
- Module 1 Reflection Question•10 minutes
- Introduction to Systems Quiz•15 minutes
- Progress Quiz•5 minutes
Learners begin to apply systems thinking in practical settings by reflecting on their own background, bias, and role in a team. The module introduces strategies for working across functions, communicating value, and managing early phases of a project. Through tools like project planning, meeting design, and value proposition development, learners gain confidence engaging stakeholders and leading with professionalism and purpose.
What's included
10 videos1 reading4 assignments
10 videos•Total 84 minutes
- Introduction to Operationalizing Systems Thinking•1 minute
- Positionality and Bias•7 minutes
- Getting to Team•8 minutes
- Four Phases of Project Management•6 minutes
- Who's on My Team?•5 minutes
- Going from Ideas to Vision•8 minutes
- Background Research•9 minutes
- Presenting Yourself•15 minutes
- Value Proposition•16 minutes
- Making Meetings Count•9 minutes
1 reading•Total 15 minutes
- Four Phases of a Project Proposal•15 minutes
4 assignments•Total 35 minutes
- Module 2 Reflection Question•10 minutes
- Operationalize Systems Thinking Quiz•15 minutes
- Reviewing Positionality and Bias•5 minutes
- Reviewing Value Propositions•5 minutes
Learners deepen their understanding of the communities they work with by observing culture, custom, and legacy. The module introduces stakeholder engagement strategies and tools to build a social and cultural profile. Learners also begin shaping their project through scoping, identifying resource needs, and developing team agreements and communication plans to support clear, thoughtful collaboration.
What's included
12 videos2 readings5 assignments
12 videos•Total 101 minutes
- Introduction to Understanding a Community•3 minutes
- A Framework for Observation and Inquiry•11 minutes
- Custom, Culture, and Legacy: Part 1•10 minutes
- Custom, Culture, and Legacy: Part 2•10 minutes
- Introduction to Stakeholder Engagement•13 minutes
- Social and Cultural Profile•4 minutes
- Creating a Project Scope•10 minutes
- Project Resources•6 minutes
- Team Contract and Communication Plan•11 minutes
- Project Proposal•9 minutes
- Developing New Economic Opportunities Through Offroad Tourism•10 minutes
- Custom, Culture and Legacy in Colombia•6 minutes
2 readings•Total 13 minutes
- Systems Mindset Case Studies•3 minutes
- Further Readings•10 minutes
5 assignments•Total 95 minutes
- Module 3 Reflection Question•10 minutes
- Understanding a Community Quiz•10 minutes
- Developing a Systems Mindset Final Assessment•40 minutes
- Reviewing Custom, Culture, and Legacy•30 minutes
- Reviewing Project Proposals•5 minutes
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Reviewed on Sep 2, 2020
Excellent course to expand the horizons of thinking and prepare and execute succefuls projects
Reviewed on May 1, 2023
EXCELENT COURSE FOCUS IN THE NEEDS OF THE CLIENT.
Reviewed on Jun 12, 2020
Really the course in itself was very informative and you get to learn many thing that you are unaware about your system mindsets.
Frequently asked questions
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When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
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