NASA Shared Services Center
NASA Shared Services Center (NSSC) enables the NASA mission by saving taxpayer dollars to maximize efficiency and minimize cost, while increasing automation to move forward with NASA’s important work. With a dedicated, knowledgeable workforce and cutting-edge facilities/capabilities, the NSSC provides more than 60 business activities to 10 NASA Centers. To increase operational efficiency and improve overall customer service, the NSSC performs a variety of activities in the areas of Financial Management, Procurement, Human Resources, Enterprise Services, and Agency Business Support.
Location
Stennis Space Center, Mississippi
Founded
March 1, 2006
People
500+
Executive Director
Anita Harrell
NSSC Leadership
Ken Newton
Director, Service Delivery
Nikki Tubbs
Director, Support Operations
Jesse Shiyou
Executive Assistant to the Executive Director
NSSC Services
Explore the services offered by the NASA Shared Services Center.
Procurement
The NSSC provides a variety of Procurement services across NASA to satisfy the evolving acquisition needs of the Agency.
Financial Management
The NSSC provides Accounts Payable (AP), Accounts Receivable (AR), Travel, and Fund Balance with Treasury (FBWT) services for each of the NASA Centers and Headquarters (HQ). Additionally, the NSSC provides services for Conference Reporting, Extended Temporary Duty (ETDY) Assistance, Relocation Services, and support for the Agency Travel/Fleet Card Programs.
Human Resources
The NSSC provides Human Resources (HR) services including: Benefits, Classification Appeals and Services, Development of Information Materials, Drug Testing, Electronic Official Personnel Folders (eOPF), Employee Notices, Employee Recognition and Awards, Financial Disclosure, General Employment Inquiries (GEI), HR Surveys, In-Processing, Leave Programs, Payroll, Personnel Action Processing (PAP), Retirement, Senior Executive Services (SES), Staffing, Suitability Adjudication, Survivor Benefits, Training Administration, Unemployment Compensation, and Workers' Compensation.
Enterprise Services
The Enterprise Services Division provides Call Center, Tier 0, and Tier 1 support to all of NASA. Our strategy for Enterprise Services is to work with interested Centers to consolidate smaller helpdesks across NASA, lowering costs and offering more services through our 24×7 capabilities.
Agency Business Services
The NSSC performs resource management, provides administrative support and reporting capabilities, and administers contracts for NASA’s Enterprise Services.
Metrics
Explore the NSSC's Service Catalog, Service Level Agreement and NSSC Bill for the NASA Agency.
NCCIPS
The National Center for Critical Information Processing and Storage (NCCIPS) is a federal shared services facility supporting collocated data centers and is managed by the NASA Shared Services Center (NSSC).
