Privacy Policy

Last updated: August 13, 2023

SolidRun Ltd. main offices are located in: 1 Mishmar HaYam St, Acre , 2412401, Israel.

SolidRun Ltd (“us”, “we”, or “our”) operates the www.solid-run.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website, online shop or using any other services and offerings.

For the purposes of the EU GDPR (Regulation (EU) 2016/679), SolidRun Ltd is the controller of your personal information.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.solid-run.com.

Read our Corporate Business Ethics Policy.

Definitions:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Solid.
• Cookies are small files that are placed on Your computer, mobile device or any other
  device by a website, containing the details of Your browsing history on that website
  among its many uses.
• Usage Data refers to data collected automatically, either generated by the use of the
  Service or from the Service infrastructure itself (for example, the duration of a page
  visit).
• Website refers to SolidRun Ltd, accessible from various devices and browsers.
• Personal Data is any information that relates to an identified or identifiable individual.

1. Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Principles for Processing Personal Data

Principles by which all personal data must be processed:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity and confidentiality

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• Company name
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

This information is provided during usage of our online shop, account registration, community registration, registration to our newsletters, contacting us or submitting a request for information via the “Contact Us” page.

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

2. Use of Data

We use the collected data for various purposes:

• To provide and maintain the Service
• To notify you about changes to our Service and Products
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues

3. Transfer Of Data

We share personal information in several ways and with different partners / entities given the nature of the purpose of the processing.

Partners: We may share information with our Hardware/Software partners with whom we have an MNDA in place.

Banks, PayPal: In order to complete wire transfers we will share bank account information with our bank to process the transactions. Assuming you chose to use PayPal we will share the necessary information with PayPal to process your payment for the order.

Logistics: We share information with our business partners for example our production partner in order to ship the goods to the shipping address you have provided during checkout.

Authorities: We may share information with local authorities when required by law.

International transfers: Your personal data might be moved to countries outside the European Economic Area (“EEA”) through collaboration with third-party entities or suppliers associated with SolidRun in the following scenarios:

1. When any of our websites are hosted in a country situated beyond the EEA, your information could be stored in that specific country.
2. We may transmit your data to MailChimp to facilitate content delivery services, to Salesforce for efficient customer relationship management services, and to various social media platforms and Google for communication, advertising, and marketing purposes.

4. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

• Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

5. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

6. Your Rights

Assuming there is no legal reasons that prevent us to provide this information you can ask for information concerning you regarding:

• Storage period.
• Copy of the personal information.
• Deletion of your personal information.
• Purpose of the processing information.
• Source of the personal information.
• Recipients of your personal information and with whom we have shared your information.
• SolidRun does not make decisions based on automated processing.

You can refuse to the processing of your information us, unless the processing is needed for the performance of the contract with you or necessary for legal purposes or compliance. Any change will be updated accordingly.

7. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.

If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

8. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting this page on our website: www.solid-run.com/contact-us